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Alderman Automotive

Fishers, IN

Overview
Employees
Reviews
Vehicles
4.2
262 Reviews
Our family-owned and operated dealership looks forward to giving the Indy area the same quality of service that the 2 generations of Alderman's before us provided. Jerry Alderman, our grandfather, ventured into this business in 1953 and established Alderman Ford. He was dedicated to running the dealership differently than his competitors by creating & maintaining relationships with customers and providing products they could stand behind. One of the biggest things that set Alderman apart from everyone else in the industry was the meaning of their handshake. If offered a handshake, rest assured you were shaking the hand of someone with integrity. Our father, Gary, took over the dealership in 1967 and continued to run the dealership the "Alderman Way" by embracing those same fundamentals until he retired in 2005. Fast forward 12 years and Alderman Automotive opened its doors. We successfully continue to base our name and company on the same principles that the two generations before us did. We are honored to be "back in the business" and continue to share the Alderman name with our community, both near and far.
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13875 Trade Center Dr

Fishers, IN

46038

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Showing 262 reviews

April 17, 2026

Delivered the truck 3 weeks after being purchased due to working on a check engine light. Within 20 miles of receiving and driving the truck, the check engine light came back on but this time for the transm More

by Troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah
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Apr 24, 2026 -

Alderman Automotive responded

Troy, thank you for bringing this to our attention. I’m sorry to hear about the ongoing check engine light concern with your truck and the delay in communication regarding next steps. That is not the ownership experience we aim to provide at Alderman Automotive. We understand how frustrating it is to be without clear answers, especially after waiting for repairs and then having the issue return so quickly. Our team is actively reviewing the situation to determine the right path forward, and we are committed to working toward a resolution. Your time and confidence in Alderman Automotive are important to us, and we want to ensure this is handled properly. Please know we appreciate your patience while we coordinate internally. We look forward to getting this addressed and restoring your confidence in working with Alderman Automotive.

April 17, 2026

Sales manager cleared up small issue. Staff was friendly and out of state process went smooth More

by Jwbillen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zahid Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Mcquire
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2026 -

Alderman Automotive responded

Jwbillen, thank you for sharing your experience! We’re happy our sales manager was able to quickly resolve the issue and help keep everything on track. It’s great to hear the team made the out-of-state process smooth and provided a friendly, easy experience. Thank you for choosing Alderman Automotive, and we look forward to working with you again in the future.

April 14, 2026

They were very straightforward about the work needed on our truck. This was our first time ever using a "non-chain" repair shop. Based on the customer service and the cost savings we had on our extensive r More

by Rosevelt.Noble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2026 -

Alderman Automotive responded

Rosevelt, thank you for sharing your experience! We’re happy to hear our team was straightforward about the repairs and able to provide both strong customer service and meaningful cost savings. Earning your trust as your first non-chain repair shop is something we take seriously, and it’s great to know you plan to return. Thank you for choosing Alderman Automotive, and we look forward to taking care of your truck for years to come.

April 06, 2026

They're always helpful and kind. As an older client I appreciate being able to talk to them in person and really commend them for their patience. More

by sharonleehammel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Joseph
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Apr 21, 2026 -

Alderman Automotive responded

Sharon, thank you for sharing your experience! We appreciate your kind words and are happy to hear our team took the time to speak with you in person and provide the patience and support you deserve. Treating every guest with respect and care is exactly what we aim for at Alderman Automotive. Thank you for trusting us, and we look forward to seeing you again next time.

April 06, 2026

I visited Alderman to get some service done on my 60,000+ 2016 Lexus. I had the 21 point inspection which was free and then an oil change and ended up getting the front brakes put on and an alignment which w More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gregory
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Apr 21, 2026 -

Alderman Automotive responded

Thank you for sharing your experience! We’re happy the complimentary 21-point inspection helped identify the brake and alignment needs so everything could be handled in one visit. It’s great to hear Adam provided clear communication throughout your service at Alderman Automotive. We appreciate your trust and look forward to helping with your future maintenance needs.

March 31, 2026

Great management and Steven the salesman was great as well. Worked with me and got everything done. More

by metrotask
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zahid Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Mcquire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max McHaney, Austin Sohn, Diana Bell
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Apr 06, 2026 -

Alderman Automotive responded

Thank you for the great feedback and for choosing Alderman Autos, metrotask. It is great to hear that our management team and Steven worked with you to make sure everything came together smoothly. Providing a straightforward, supportive experience is exactly what our team aims for every day at Alderman Autos. We appreciate your review and look forward to seeing you again in the future.

March 30, 2026

I wrote a review a few weeks ago stating that I had to return several times for paperwork and felt I was being ignored after I found a crack in the windshield. I am happy to report that, after leaving my More

by cgraybiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IMACS Support
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Winburn
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Apr 06, 2026 -

Alderman Automotive responded

Thank you for the update and for giving Alderman Autos the opportunity to make things right. We appreciate you taking the time to share that the windshield concern was resolved and that your experience was brought to a satisfactory outcome. Our team works hard to follow through and ensure our customers are fully taken care of, even after the sale. Thank you for your patience throughout the process and for allowing us to address the issue. We look forward to seeing you again at Alderman Autos when you need anything in the future.

March 28, 2026

Amazing customer service and pricing. Super friendly and got a great car. Will definitely be back for future cars. More

by llove1976
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rodney Taylor
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Apr 06, 2026 -

Alderman Automotive responded

Thank you for sharing your experience and for choosing Alderman Autos. It is great to hear our team provided strong customer service, competitive pricing, and helped you find a great vehicle. That is exactly the type of experience we work to deliver every day at Alderman Autos. We appreciate your support and look forward to seeing you again when you are ready for your next vehicle.

March 26, 2026

they were amazing steve got me in my dream car! couldn’t be more happy! -Zoe More

by zoej1221
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
STEVE
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Apr 06, 2026 -

Alderman Automotive responded

Zoe, thank you for the great review and for choosing Alderman Autos. Congratulations on getting your dream car! It is great to hear that Steve made the process smooth and helped you find exactly what you were looking for. Experiences like yours are exactly what our team works hard to provide every day at Alderman Autos. We appreciate your feedback and look forward to seeing you again down the road.

March 23, 2026

Everything good. Only that they charge you separately for payment by credit card. 3% extra. This should be built into the total for the job. More

by Ashkomansh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Mar 25, 2026 -

Alderman Automotive responded

Thank you for the review, Ashkomansh! We appreciate your feedback and are glad everything else about your experience was good. We understand the concern about the credit card processing fee and appreciate you sharing your perspective. We aim to keep our pricing as transparent as possible so customers can clearly see the costs associated with different payment options. Your input is helpful, and we will be sure to share it with our team at Alderman Auto. We appreciate your business and look forward to seeing you again.

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