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Alexandria Toyota
Alexandria, VA
628 Reviews
Jack Taylor's Alexandria Toyota Scion was established in 1973 on Mt. Vernon Avenue in Alexandria, VA. Excellent customer service is our passion. We are 1 of only 4 Toyota dealers nationwide to have received Toyota's coveted "President's Award" every year since its inception in 1986. That's 30 years and counting! We truly believe that good service sells cars!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 628 reviews
September 21, 2023
Thomas in the service department was great. The cost what I needed done was around what I expected for a dealership. The cost what I needed done was around what I expected for a dealership. More
by bamjpn
September 14, 2023
Thalia Cruz assisted me along with Manriquez Rivera- Both exceptional service provided! I wouldn't go anywhere else then to Alexandria Toyota and work with these folks! exceptional service provided! I wouldn't go anywhere else then to Alexandria Toyota and work with these folks! More
by rick
Employees Worked With
Thalia Cruz
September 13, 2023
Eric helped us find the perfect car for us! He took the time to listen to our needs and budget, more than willing to help me find the best vehicle. My car has been a perfect fit for everything He took the time to listen to our needs and budget, more than willing to help me find the best vehicle. My car has been a perfect fit for everything that I wanted and hoped for. Our experience at Alexandria Toyota was so much better, easier, and faster than we had anticipated, we will definitely go back the next time we need a car. More
by Teresa
August 18, 2023
It was okay but I prefer my long time repair guys they explain things better. explain things better. More
by bill.anderson1
August 04, 2023
Very pleased with the buying experience. Straightforward process. Sam, Pedram and Astrid were helpful and responsive throughout the process. Follow-up questions after purchase were also an Straightforward process. Sam, Pedram and Astrid were helpful and responsive throughout the process. Follow-up questions after purchase were also answered promptly. More
by Robbie
Employees Worked With
Sam Demissie; Pedram Hadjarpour; Astrid
August 04, 2023
Henok was a pleasure to work with! He was very accessible to speak with and helped me get the car I’d been waiting a long time for. He was very accessible to speak with and helped me get the car I’d been waiting a long time for. More
by rustygendall
