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Alexandria Toyota
Alexandria, VA
628 Reviews
Jack Taylor's Alexandria Toyota Scion was established in 1973 on Mt. Vernon Avenue in Alexandria, VA. Excellent customer service is our passion. We are 1 of only 4 Toyota dealers nationwide to have received Toyota's coveted "President's Award" every year since its inception in 1986. That's 30 years and counting! We truly believe that good service sells cars!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 628 reviews
May 15, 2023
Great dealership. Everyone was highly professional and responsive to my needs with my car buying process. Everyone was highly professional and responsive to my needs with my car buying process. More
by Birkely
May 12, 2023
I enjoyed dealing with Yared Manalebih, the sales manager. I never had trouble talking with him. If he was busy when I called, he quickly returned my call or replied by a text message. I bought the c manager. I never had trouble talking with him. If he was busy when I called, he quickly returned my call or replied by a text message. I bought the car with a buying service, but Yared always treated me well and didn't try to sell me any extras. He told me when the car arrived at the port and let me know when he expected it at the dealership. Once it arrived, Sam DeMissie took my information and helped me set up the car to drive away. Sam was very helpful, answered all my questions about the car, and installed the license plates when they came in a few days later. All in all, I had a very good experience with Alexandria Toyota. More
by brr
Employees Worked With
Yared Manalebih (5 star rating), Sam Demissie (4 star rating)
May 11, 2023
I have enjoyed my experiences with Alexandria Toyota for many years. I am hoping that with the new ownership sales and service will remain the same in maintaining Jack Taylor's standards of excellence. many years. I am hoping that with the new ownership sales and service will remain the same in maintaining Jack Taylor's standards of excellence. More
by michaelharmonis
Employees Worked With
mohammed jabar
May 09, 2023
I purchased in 2021 A RAVA hybrid, and this month 2023 a new Prius @ Jack Taylor.Jim Brotherton was an excellent and very honest salesperson. No games. Before I went to Jack Taylor, I went to 2 other Toyot new Prius @ Jack Taylor.Jim Brotherton was an excellent and very honest salesperson. No games. Before I went to Jack Taylor, I went to 2 other Toyota dealers, in the area, shopping for comparisons. Both not interested at all, the worst of the 2 was Coleman. A woman buying a car alone…. not serious buyer for them I guess. I suggest Jack Taylor to anybody that wants to be treated properly, Jim Brotherton will be an excellent choice. More
by Twth2001
April 28, 2023
Jim Brotherton (internet sales mgr) was so easy & excellent to work with for my purchase. excellent to work with for my purchase. More
by Dan
April 25, 2023
Prices are to high, they are always trying to sell you an expensive repair. The rich get richer and poor get poorer. I am moving to another state when I do not need a car. expensive repair. The rich get richer and poor get poorer. I am moving to another state when I do not need a car. More
by Dealership
Employees Worked With
simpi
April 15, 2023
RAVA4 Hybrid second oil change and maintenance under 35 minutes! The staff was quick, professional and a pleasure to work with. The place was super clean, everyone was polite and in a good mood. The bathr minutes! The staff was quick, professional and a pleasure to work with. The place was super clean, everyone was polite and in a good mood. The bathroom was cleaner than the one I have at home! Excellent service, I love this place. More
by Penn State!
Employees Worked With
Andrew Mitchell
April 14, 2023
This time I got a good service. Especially, Ms. Laura the Customer Relations Manager was very helpful. Thank you, Ms. Laura and Alex Toyota. Keep up the good job!! Especially, Ms. Laura the Customer Relations Manager was very helpful. Thank you, Ms. Laura and Alex Toyota. Keep up the good job!! More
by amareeng
Employees Worked With
Other Employees :
The service advisor and Especially, Ms. Laura the Customer Relations Manager was very helpful.
