Alexandria Toyota

Completed service on my RAV4 Hybrid, including State inspection, as expected and in a timely manner. inspection, as expected and in a timely manner. More

Do NOT buy a car from here if you are planning to register and tag it out of state. I asked multiple times throughout the buying process if they would be able to tag, title, and register my car in a register and tag it out of state. I asked multiple times throughout the buying process if they would be able to tag, title, and register my car in a different state and they assured me that they could. Alexandria Toyota touts themselves as "experts" registering cars outside of Virginia and the DMV area. 5 days after I bought the vehicle is when they actually tried to process the tag in the different state, and they realized it had to be done in person. NEVER ONCE did they actually check and see if they could register it throughout the buying process; when signing papers, after I put a deposit on the vehicle a week earlier, or even when paying taxes for the car. Now I have to take off time from work and drive across the country to register the vehicle in person, that would have been great to know from the "experts" before buying the car. What I thought was a straight-forward experience has turned into an ABSOLUTE DISASTER. What has made matters worse is that after they told me I had to register in person, they have shown ZERO SYMPATHY. Not even one apology for their mess-up, and it was me that had to SUGGEST TO THEM TO GET A REFUND for the services I paid for them to do but they could not. Let this story serve as an example that this dealership does not care about the customer at all, the only thing that matters is just getting them to purchase a car as fast as possible. More

We have always been happy with the Service Department at Alexandria Toyota. They are fair, provide excellent service and advice, and I never feel pressured to do work that isn't necessary. Alexandria Toyota. They are fair, provide excellent service and advice, and I never feel pressured to do work that isn't necessary. More

The person I worked with today was Jaime Cardona. He was very helpful and was able to get me the best deals by far. I am highly recommending him to anyone who needs help in getting their future car. He was very helpful and was able to get me the best deals by far. I am highly recommending him to anyone who needs help in getting their future car. More

Waiting for my Toyota Sienna to come in. Eric was very informative and had no problems. Eric was very informative and had no problems. More

I just bought Toyota Corolla 2023 with the Help of Mickey Debebe. He made sure all my questions were answered and gave me so many helpful information. I felt no pressure at all and he made sure I have Mickey Debebe. He made sure all my questions were answered and gave me so many helpful information. I felt no pressure at all and he made sure I have everything set up. I highly recommend this dealership and Mickey will not disappoint. More

My husband and I purchased the 2023 Highlander Hybrid AWD. Mickey Debebe helped us throughout the whole process. From choosing which vehicle to walking out the door, Mickey was very efficient and thoroug AWD. Mickey Debebe helped us throughout the whole process. From choosing which vehicle to walking out the door, Mickey was very efficient and thorough. He responded to all my questions and concerns very clearly and in a timely manner. We appreciate all his help along with the Alexandria Toyota dealership in getting us our new car. I definitely recommend this dealership and Mickey personally for anyone else who is looking to purchase a Toyota vehicle. More

I've been bringing my toyotas here for years for very good reasons. They're always on point with what services I need and being aware of my tight budget they never tried to advise my on repairs or servic good reasons. They're always on point with what services I need and being aware of my tight budget they never tried to advise my on repairs or services that were not necessary. I just traded in my 2014 Corolla (that was still running perfectly) that I had 213,000 miles on and still going strong thanks to Alexandria Toyota. Mohamad has been my service consultant for a few years and is excellent. I purchased a new Camry because the deal I was offered I couldn't refuse. Mr mendoza was my salesman and did a great job, but Iman in finance truly worked magic for me, was very professional and extremely knowledgeable. More

Ted Yohannes was excellent in his explanation of all the new bells and whistles that our new Corolla included. (We're retired and driving a 12-yr old sedan with nothing but a radio and Bluetooth.) He also e new bells and whistles that our new Corolla included. (We're retired and driving a 12-yr old sedan with nothing but a radio and Bluetooth.) He also expedited our order and kept in touch while we waited for delivery. Registration and insurance were handled expeditiously and professionally. We're very grateful for excellent service. More

Our salesman Kenny was helpful and knowledgeable about the car and Pedrem, our finance advisor was excellent at securing us the best deal. the car and Pedrem, our finance advisor was excellent at securing us the best deal. More