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Alexandria Toyota
Alexandria, VA
628 Reviews
Jack Taylor's Alexandria Toyota Scion was established in 1973 on Mt. Vernon Avenue in Alexandria, VA. Excellent customer service is our passion. We are 1 of only 4 Toyota dealers nationwide to have received Toyota's coveted "President's Award" every year since its inception in 1986. That's 30 years and counting! We truly believe that good service sells cars!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 628 reviews
September 30, 2020
This was a simple 5000 mile checkup with no problems identified. As usual Mr Rivera was friendly and courteous and service was performed in a timely fashion. identified. As usual Mr Rivera was friendly and courteous and service was performed in a timely fashion. More
by KatT
Employees Worked With
Manny Rivera
September 25, 2020
September 09, 2020
The service manager is the Conductor! He has the experience to get the job done ! There is no problem to big for him to solve. The service team is STUPENDOUS , FAST, and above all they are Knowledg experience to get the job done ! There is no problem to big for him to solve. The service team is STUPENDOUS , FAST, and above all they are Knowledgeable ! The service is fast, efficient, and super friendly ! More
by jpharmacist1
Employees Worked With
Simpy Behl
September 01, 2020
Cannot thank Jim enough for helping with the purchase of my new 4Runner! It truly could not have been a better experience and I highly recommend Jim when looking for your next car. -Alina my new 4Runner! It truly could not have been a better experience and I highly recommend Jim when looking for your next car. -Alina More
by amiturbe
Employees Worked With
August 20, 2020
I truly enjoy the professional service on how Jack Taylor's Service Department take care of my RAV4 SUV. I am confident with their technician who knows what to do to keep my SUV in great shape. The p Taylor's Service Department take care of my RAV4 SUV. I am confident with their technician who knows what to do to keep my SUV in great shape. The price is affordable, timing is great and very knowledge of my SUV. I am a pleased customer. More
by mcraechancie
August 11, 2020
Fast, affordable service from the best service team I’ve ever experienced. Jack Taylor Toyota has been taking care of my Prius since I bought it in 2006. Excellent!! ever experienced. Jack Taylor Toyota has been taking care of my Prius since I bought it in 2006. Excellent!! More
by ViddyD
July 24, 2020
Outstanding I had an easy, efficient, and hassle-free buying experience, due directly to Sangar Rahimi, who was extremely kind, sincere, and professional to work I had an easy, efficient, and hassle-free buying experience, due directly to Sangar Rahimi, who was extremely kind, sincere, and professional to work with. I drove away in under 90 minutes with a great deal on my 4Runner, in addition to a very fair trade-in. I'd recommend Sangar and Alexandria Toyota to anyone looking for a new vehicle. More
by Cabishop
Employees Worked With
Sangar Rahimi
July 15, 2020
Excellent Service, Service Manager Jack Taylor Alexandria Toyota has been an Excellent dealership when it comes to purchasing New Toyotas, and servicing our Toyota vehicles. I have had Jack Taylor Alexandria Toyota has been an Excellent dealership when it comes to purchasing New Toyotas, and servicing our Toyota vehicles. I have had a few disappointments in the past but I have remained a loyal customer because they did more good than bad. Nader K. has been 1 of the few Excellent service managers I have been helped with and he remained in favor of service integrity. More
by JebbMobile
Employees Worked With
Nader K.
July 09, 2020
Dealership is close and convenient. Nadar was awesome. What an asset you have with him. Your whole service advisor staff seemed to be friendly and attentive. Your Porters need some help. Major help. Espec What an asset you have with him. Your whole service advisor staff seemed to be friendly and attentive. Your Porters need some help. Major help. Especially with the 3 Steps of Service. I will definitely return my car when maintenance calls for it. More
by edwardpayne14
Employees Worked With
Nadar in Service
July 01, 2020
They have a great operation going, I’ve brought my car here for four years now after buying it here as well. I would definitely recommend. here for four years now after buying it here as well. I would definitely recommend. More
by matthewjhodgkins
Employees Worked With
