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Alexandria Toyota

Alexandria, VA

4.6
634 Reviews
Jack Taylor's Alexandria Toyota Scion was established in 1973 on Mt. Vernon Avenue in Alexandria, VA. Excellent customer service is our passion. We are 1 of only 4 Toyota dealers nationwide to have received Toyota's coveted "President's Award" every year since its inception in 1986. That's 30 years and counting! We truly believe that good service sells cars!
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3750 Richmond Hwy

Alexandria, VA

22305

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Showing 634 reviews

October 19, 2015

Great Experience! Sales team and Finance team were exceptional. As a woman, I am always skeptical about how I will be treated in the world of cars; not here! My questio More

by bnewhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cox, Cindy Weygandt
October 13, 2015

Who do you trust with your safety? Have you ever been concerned whether the inspection, service and repair of your vehicle was actually completed after you leave the service department? More

by T.A.
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sami
October 05, 2015

Friendly and efficient! Eas to schedule appointment and very efficient set up. Though all contact was by phone I still felt the service representative was focused on my vehi More

by Green Highlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PAUL SONNHALTER
September 30, 2015

The Best Customer Service Alexandria Toyota is a great place to buy a car and have it serviced! I was introduced to Paul Sonnhalter by a friend who told me he was the best! More

by Pam B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PAUL SONNHALTER
September 28, 2015

Customer service I admire his pacience, advice, and good aprocach while I and other customers arrived there. I was confident that my problem would be solved when I wa More

by Getitef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil
September 26, 2015

customer service I would like to say thank you for service advisor Mohammed is the best man .he is kind and friendly. He is advise me the best thing to do my car by r More

by Nathanabebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed jabier
September 22, 2015

Great Customer Service I've been coming to this dealership for service since I purchased my 2009 4 Runner on August 2009. My most recent visit was last month (August 2015) More

by LAWinston21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simpy Behl
September 17, 2015

PROFESSIONALISM I HAD A VERY GOOD EXPERIENCE WITH THE CUSTOMER SERVICE I RECEIVED. THIS IS MY VERY FIRST TIME TO THIS LOCATION AND I AM VERY PLEASE WITH MY INTERACTIO More

by TUTU 66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MOHAMMED ALI JABIR
August 30, 2015

Great Service I had a water pump problem with my 2008 RAV4 that was covered by warranty. Paul in the service department kept me apprised of the repair and handled More

by JRJ
Customer Service
Recommend Dealer
Yes
Employees Worked With
PAUL SONNHALTER
August 25, 2015

Be weary of the cars you buy there So I was buying my first car and the salesman Jim was great however once he let his manager take over the sale the service went from 100 to 0. The man More

by Alliekat2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aug 28, 2015 -

Alexandria Toyota responded

Allie, Please contact me at your earliest convenience so that we may discuss your experience. We take pride in every one of our pre-owned vehicles, each having passed a rigorous mechanical and cosmetic inspection, and would like to get to the bottom of this situation. Thank you, and I look forward to hearing from you soon. Jeff Salton - GM - jsalton@alexandriatoyota.com | 703-797-5375

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