
Alexandria Volkswagen
Alexandria, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Excellent Buying Experience John Stackhouse is the greatest. Didn't play games, honest and helpful. I recommend John and Alexandria Volkswagen. You will be happy. Excellent price John Stackhouse is the greatest. Didn't play games, honest and helpful. I recommend John and Alexandria Volkswagen. You will be happy. Excellent price!!!! Thank you! More
Great experience I hate buying cars. Hate it. Avoided it for about eight years, but then had to buy one -- and worked with Clarance at Alexandria VW. He was pleasan I hate buying cars. Hate it. Avoided it for about eight years, but then had to buy one -- and worked with Clarance at Alexandria VW. He was pleasant, professional, and gave us a fair deal on a great car. I'd actually do it again. Can't recommend him highly enough. More
Great Experience Katherine helped me from beginning to end and was wonderful. The costs were upfront and honest, not to mention the lowest around. The process was ea Katherine helped me from beginning to end and was wonderful. The costs were upfront and honest, not to mention the lowest around. The process was easy and quick. I would go back in a heartbeat. More
Excellent service from the start to end ? Excellent service right from my first call to them until the final purchase. At Alexandria VW, I mostly interacted with a very kind and generous ? Excellent service right from my first call to them until the final purchase. At Alexandria VW, I mostly interacted with a very kind and generous sales person named Gary Campbell. As I did not have car to visit the dealership, he picked me and my wife up from the nearest metro station. He guided me through the entire process of selecting and buying the vehicle. Gary is well knowledgeable about the he was selling as well as cars in general and knew exactly what I was looking for. The most important thing was he made me feel comfortable to go ahead with my choice and did not try to trick me what a typical sales person would have tried to do. Last but not the least, what I felt was the dealership valued me as a part of their business without any tricks. Moreover, the car I purchased is in excellent conditioned and was handed over to me in as new condition. I would highly recommend Alexandria VW and Gary if anybody is looking for a used or new vehicle. More
excellent buying experience Just bought my Jetta from them 2 days ago. They didn't flood me with unwanted emails. When requested with price quote, Katherine Carmon always gave Just bought my Jetta from them 2 days ago. They didn't flood me with unwanted emails. When requested with price quote, Katherine Carmon always gave straight forward answers in a timely manner. They are honest and honored their fabulous price, unlike some other dealers. My transaction was extremely smooth as well. It is an excellent buying experience for me. I would definitely recommend them to my friends. More
Alexandria VW was great to work with. Leased a 2016 VW Jetta and both Brett in Sales and Ene in the Finance Dept. were a pleasure to deal with. Both were very easy-going and straightforwar Leased a 2016 VW Jetta and both Brett in Sales and Ene in the Finance Dept. were a pleasure to deal with. Both were very easy-going and straightforward in describing the car and the transaction. More
Great Sales Associates. I recently went to this dealership to exchange my VW CC. I met with Fred Fon and he was a great sales associate. He made sure that I was completely ha I recently went to this dealership to exchange my VW CC. I met with Fred Fon and he was a great sales associate. He made sure that I was completely happy with the whole process and that I left with a smile over my purchase. I highly suggest that others come here. They were eager and willing to help me in any way possible. More
Great service department Whenever I need service on my Jetta, I go to Tracy at Alexandria VW. Her knowledge and friendliness makes me feel comfortable and appreciated. I highl Whenever I need service on my Jetta, I go to Tracy at Alexandria VW. Her knowledge and friendliness makes me feel comfortable and appreciated. I highly recommend Alexandria VW for service. Keep up the good work! More
Great customer service Gary was so helpful with the leasing process and Bernie was so helpful with the finances. They both made everything simple, fast, and made my experien Gary was so helpful with the leasing process and Bernie was so helpful with the finances. They both made everything simple, fast, and made my experience a wonderful one. I would recommend this dealership to everyone. They are so friendly and have overall great customer service. More
False advertising on their website I was about to sign for a new 2016 Passat. At the last moment they tell me that I can't have 0% financing and the $1250 cash back as advertised on th I was about to sign for a new 2016 Passat. At the last moment they tell me that I can't have 0% financing and the $1250 cash back as advertised on their website. This is copied directly from the website: 0% APR* for 60 months. For highly qualified customers through Volkswagen Credit. Plus an additional $1,250** Volkswagen Reward Card. 2016 Passat models are available with financing as low as 0% APR* for 60 months. For highly qualified customers through Volkswagen Credit. Plus an additional $1,250** Volkswagen Reward Card. Allow 8-10 weeks for delivery. Expires two years from date of issue, except where prohibited. My previous experience with Alexandria VW was good but this has soured me. With all the bad press about VW you would think that they would honor their advertised deals. I'm looking for a new dealership to do business. More