Alexandria Volkswagen

Excellent service the team worked with me to give me a great deal. I got the exact car I wanted. Super happy with the service. Brett was very easy to work with the team worked with me to give me a great deal. I got the exact car I wanted. Super happy with the service. Brett was very easy to work with More

Great experience , tried to buy the car at several local dealerships and ended up traveling to yours. No nonsense, agreed on a price, found the car and we brought it h , tried to buy the car at several local dealerships and ended up traveling to yours. No nonsense, agreed on a price, found the car and we brought it home. More

Great Experience Purchased a beautiful blue 2015 Golf R; seems to be an extremely popular car right now and very hard to come by! We were "just looking" but it didn't Purchased a beautiful blue 2015 Golf R; seems to be an extremely popular car right now and very hard to come by! We were "just looking" but it didn't take long to decide we were going to drive off in it that day! Staff was helpful, but not pushy. The closing process took a litle time, but it always does! The finance manager was EXCELLENT with her level of assistance and customer service. All around a positive experience and a dealership we will highly recommend. More

I Love My New Golf! I brought my new 2015 Golf TDI in for its 30-day service and to get my new VA tags (Thanks Fred Fon from sales). I was greeted with a smile and helpe I brought my new 2015 Golf TDI in for its 30-day service and to get my new VA tags (Thanks Fred Fon from sales). I was greeted with a smile and helped immediately (Thanks Rachel). I even got a question answered about the navigation system (Thanks Juan). I waited for the car and service was completed promptly. While in the waiting area, I chatted with another customer who has brought her car(s) to your service department for years and has always been pleased. That was good to hear! And by the way, I LOVE my new car! Thanks Alexandria VW! Janet Donahue More

Sedeke was great. I worked with Sedeke last week when I was there to buy my 2015 Golf TDI S. The process took longer than I hoped it would (thus 4 stars instead of 5), I worked with Sedeke last week when I was there to buy my 2015 Golf TDI S. The process took longer than I hoped it would (thus 4 stars instead of 5), but Sedeke was very thorough and made sure I was aware of all the features in my new car. I recommend him and Alexandria VW to anyone looking for a smokin' deal on a car. I paid over $1000 less out the door here than what most other dealers were offering. More

Lease return I returned my lease with Sedeke Dunzo and he provided me with great service. Sedeke was very friendly and knowledgeable. When I'm ready to purchase my I returned my lease with Sedeke Dunzo and he provided me with great service. Sedeke was very friendly and knowledgeable. When I'm ready to purchase my next car I'm definitely coming to Alexandria Volkswagen to see Sedeke More

Frustrating experience What is supposed to be the most frustarting part of buying a car (the actual negotiating and purchase) was actually the easiest. 4 months after purch What is supposed to be the most frustarting part of buying a car (the actual negotiating and purchase) was actually the easiest. 4 months after purchasing, I get a $700 bill for excessive wear and tear on my lease. After asking two sales agents about my turn in, they both assured me that my car looked great and nothing looked excessive. I asked if I needed an additional inspection (it was my first lease with VW) and they said no. What seemed like foreshadowing, when I called the dealer to address this, my calls went unanswered and my messages unreturned. 8 months after purchasing, the finance/tag and title department continues to frustrate me. After my original tags and registration were lost in the mail, it took Deborah well over 4 months to address the situation. Numerous phone calls went unanswered, emails unreturned, and then there was the blame for having told me things previously, where there was no written record. After 4 months of waiting, her solution was for me to go to the DMV myself. Ummm, I could have done that 4 months ago. Fast forward 7 months, and I get a ticket for not having an inspection sticker on my car, which should have come from the dealer since it was a new car. Put a phone call in and am still waiting to hear back on what the dealer will do to remediate the sticker and the $50 ticket. It is impossible to get anyone on the phone at this dealer. I will definitely not be returning in the future. More

I agree, Sedeke Dunzo is great to work with! Great experience, found two used cars that fit my criteria. Sedeke was very informative and helped me understand the differences to find the best fit Great experience, found two used cars that fit my criteria. Sedeke was very informative and helped me understand the differences to find the best fit for me. Quick and easy process. More

Sedeke was awesome Sedeke was my sales person and he was great. Knowledgeable and helpful, it took less than a day from I met him to drive away my car. He also washed my Sedeke was my sales person and he was great. Knowledgeable and helpful, it took less than a day from I met him to drive away my car. He also washed my car inside and out for free. Very good after sale service More

Great Experience I had a great experience dealing with Ene Pakasaar, the financial consultant. She was very helpful throughout the entire process. Hopefully she will b I had a great experience dealing with Ene Pakasaar, the financial consultant. She was very helpful throughout the entire process. Hopefully she will be there when I buy my next car! More