Alfa Romeo Fiat of Strongsville - Service Center

Repair and tires Jim is great to work with that’s why I drive to Strongsville to have my car serviced. He gave me a rental and kept me updated on the progress and wor Jim is great to work with that’s why I drive to Strongsville to have my car serviced. He gave me a rental and kept me updated on the progress and worked with my schedule More

Needed to through Chrysler to honor our warrenty agreement. The time it took to honor warranty agreement and cause multiple phones to finally agree to do the service. We purchased a warranty at the time of the The time it took to honor warranty agreement and cause multiple phones to finally agree to do the service. We purchased a warranty at the time of the car purchase to cover 100% of all maintenance issues, but not normal oil changes. This is the second time we have had to call Chrysler for help to fix a problem. I would recommend this dealer, but be cautious. More

Always Fast in and Out Service I interact with the service department at least twice each year. Because I have been a customer for nearly seven years and own two cars from the deale I interact with the service department at least twice each year. Because I have been a customer for nearly seven years and own two cars from the dealer the attention paid to my needs is always excellent. Jim at the front service desk is prompt and efficient, and the vast majority of times whatever problems I'm experiencing are resolved in one visit. Also, I get a free loaner! Can't complain about that! More

Superb Had several things I needed looked at. Surprised only a few needed repair. Still cost but it could have been more. Very helpful personnel kind. Had several things I needed looked at. Surprised only a few needed repair. Still cost but it could have been more. Very helpful personnel kind. More

GREAT SERVICE! Service was excellent. They were courteous and completed the service timely. Answered all my questions which the majority was not related to the ser Service was excellent. They were courteous and completed the service timely. Answered all my questions which the majority was not related to the service of the vehicle. Simply went beyond expectations. Much appreciated! More

Excellent Every part of this process was seamless and very accommodating to me and my work schedule. Staff was very professional and polite. I was very please Every part of this process was seamless and very accommodating to me and my work schedule. Staff was very professional and polite. I was very pleased w outcome. More

Awesome service I was treated respectfully and all of my requests were handled perfectly! The Service Manager, Jim, was very polite, professional and satisfying, so I was treated respectfully and all of my requests were handled perfectly! The Service Manager, Jim, was very polite, professional and satisfying, so much so, he deserves a raise in $alery! More

Exceptional service (again!) Jim in the Service Department continues to provide excellent customer service. He (once again) was very accommodating in scheduling my car in for ser Jim in the Service Department continues to provide excellent customer service. He (once again) was very accommodating in scheduling my car in for service in a timely manner. When the repair was completed, my car was returned looking like new with the thorough cleaning both inside and out. Thank you again Jim and your staff for a job well done. More

Oil change Excellent service and would strongly recommend. Service was done in a Timely manner and I was kept in the loop as to the status. Jim and Chris are top Excellent service and would strongly recommend. Service was done in a Timely manner and I was kept in the loop as to the status. Jim and Chris are top Notch and I will be happy to recommend anyone to them regardless of make or model. More

Routine oil change /maintenance This dealership has always been very professional, knowledgeable and responsive. The experience has always been pleasurable. Service is quick and accu This dealership has always been very professional, knowledgeable and responsive. The experience has always been pleasurable. Service is quick and accurate and the waiting area is always clean and inviting. More