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Alfa Romeo and FIAT of Minneapolis - Service Center
St. Louis Park, MN
353 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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353 Reviews of Alfa Romeo and FIAT of Minneapolis - Service Center
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October 28, 2022
Woman setting appt. was unwelcoming and not knowledgeable. Showed up on time for the 4pm appointment and was told I would not be receiving the included car wash that Lu was unwelcoming and not knowledgeable. Showed up on time for the 4pm appointment and was told I would not be receiving the included car wash that Luther service includes in the price. No effort to give me any discount or to provide me any alternative - just told their staff didn't have time. This was our first use of the Alpha Romero dealership service center. Very disappointed, but stayed polite. Also, the sitting area had limited snacks/beverages and was not well stocked for what it did have. I had hoped for a better first impression. As a side note, we just bought this 2021 Guilia from another dealership. We test drove one Guilia at this dealership and it had a huge crack on the window. We wanted to drive another Alpha Romero they had, and was told it was not 'safe' to drive yet - despite being on the lot. These three things lead me to believe that Luther doesn't think this dealership is a priority and doesn't care that discerning buyers like us are paying attention. More
by VOGTFAM
Verified Customer
October 27, 2022
Always fantastic service at Alfa Minneapolis . . . I would highly recommend them - quick and efficient and friendly! . . I would highly recommend them - quick and efficient and friendly! More
by ADERIS
October 27, 2022
Very happy with service department efficient and curtious . Also great people honest they back up their work would highly recommend then . . Also great people honest they back up their work would highly recommend then . More
by markbeaulieu1
October 26, 2022
All the people I interact with are always so super friendly. The work was done on time and my car was washed and shiny! friendly. The work was done on time and my car was washed and shiny! More
by Pooppoop10
October 24, 2022
I was merely there to have my summer wheels and tires swapped out for my winter tires and wheels. Still, Gabby is always cheerful and comprehensive about inquiring what I want performed, and we always h swapped out for my winter tires and wheels. Still, Gabby is always cheerful and comprehensive about inquiring what I want performed, and we always have enjoyable chats. I typically wait for my car, since there's never anything but routine maintenance to take care of. My Giulia came out freshly washed and ready to go. I also enjoy chatting with the sales and management staff, too. They've taken care of both my wife's and my vehicles for nearly ten years now, and we clearly appreciate them all! More
by HOWNOWCB
September 22, 2022
Work was done efficiently in a timely manner. Service manager (Gabby) was knowledgeable and courteous. Two thumbs up. Service manager (Gabby) was knowledgeable and courteous. Two thumbs up. More
by rob_roy
September 18, 2022
Very pleasant to deal with and do what they say they will and are punctual. Do recommend them. and are punctual. Do recommend them. More
by hoines
Employees Worked With
September 18, 2022
Johnny's the greatest, and Gabby has been keeping me very well informed on what I need to do to keep my Giulia in tip top condition. I'll be back! well informed on what I need to do to keep my Giulia in tip top condition. I'll be back! More
by happy customer
September 11, 2022
Gabby was very helpful in coordinating warranty work that required ordering parts and other materials. Gabby is an exceptional service advisor. required ordering parts and other materials. Gabby is an exceptional service advisor. More
by BRUCE.MCPHEETERS
September 03, 2022
We’ve been here a couple of times for service and pleased with the service received. with the service received. More
by chinggettman
Employees Worked With
