All American Chevrolet of Midland - Service Center

Oil change Very quick , very friendly. I have had nothing but good experiences from the dealership. With the exception of the hat I was promised by the sales man Very quick , very friendly. I have had nothing but good experiences from the dealership. With the exception of the hat I was promised by the sales manager ,that I never received,upon purchasing my new 2017 texas edition z71 Silverado. More

Collision center manager: I'm from Odessa, took my car here to get fixed,but if your from Odessa forget customer service, there's no shuttle service. The collision service mana I'm from Odessa, took my car here to get fixed,but if your from Odessa forget customer service, there's no shuttle service. The collision service manager said it wasn't his fault dealership didn't provide this service to everyone. Poor service, should have taken my car elsewhere. I'll talk to Progressive about recommending them. More

Great customer service!!! I love how I saw all the advisors greet you when you walked in. No one was a stranger to them and they really went out of their way to make you feel I love how I saw all the advisors greet you when you walked in. No one was a stranger to them and they really went out of their way to make you feel welcomed. More

wont go back Everyone was nice .. Had an engine swap said itd be done by tuesday but didnt get back till monday the next week when i picked up they said it was don Everyone was nice .. Had an engine swap said itd be done by tuesday but didnt get back till monday the next week when i picked up they said it was done thursday lol well when i got it hood wasnt sitting right so body shop took and fixed but has small bend on it now spring on hood goes sideways when open or close so a wire on battery got cought and it wouldnt open so we had to bust a brand new battery my engine oil low came on they said it was sensor connection and fixed.. my remote start wont work now and the o2 sensors made my engine light come on but they where fine till they got my car but said they wouldnt fix basically because i couldnt prove it was them and would charge me another 500 for it oooo and warrenty place would only cover 130 n labor costs bc chevy house charged 150 an hr but then checy called me saying they charge 170 an hr but the inspector with warrenty place had it down they said theyd charge me 150 so i almost payed 800 dollars extra bc of it luckily my warrenty uped it to 150 and chevy had to go down since they had told warrenty place 150 so i didnt have to pay ne thing except all the other crap i have to fix now ... My car started acting up check transmission oil and theres nun n it so now even more ticked More

Untrustworthy and incompetent This summer I finally bought my dream car, a corvette. It's used but was purchased in great condition with approximately 1,215 miles. After I had it f This summer I finally bought my dream car, a corvette. It's used but was purchased in great condition with approximately 1,215 miles. After I had it for about a week I came to learn that there as a recall on that particular model. Fixing the problem would require disassembly of the headliner and sun visors. So I took it to All-American Chevrolet of Midland, Texas. Hey - they're a Chevrolet dealership and therefore would have trustworthy and competent technicians doing the work on my pride and joy, right? NO. The car was there about 3 weeks. That wasn't a problem though. Car dealerships are busy places. Anyay, I stopped by one afternoon to check on the progress (really they told me after I dropped it off that it would be ready by the end of the week. I'd show up and it wouldn't be. That happened a couple of times.) On one of those occasions I got to talking to the guy in the service department. He appeared to be a real automotive enthusiast and bragged about how he and the other guys liked to thrash the sporty cars that come in for service at All-American when they "move them around on the lot" or bring them back to the front for delivery to customers. That was a little disconcerting. Well the day finally came when the work was complete and I got the call to come get my car. They had said they would wash it. It was filthy. Not a big deal. I was just happy to finally have transportation again. The interior of the car was reassembled and I assumed the relatively simple work had been completed effectively. The interior lights on my new car have not worked since then, and the engine still makes a noise it never made before. After having the work done, I was told by other Chevrolet owners in Midland that you should never take your car to All-American for service. I wish I had known that before. So to anybody out there needing work on your new or newer Chevrolet - take it some place else if you care about it. Thanks. More

The good reviews must be friends and family A simple oil change takes two hours. Another time I had dropped my truck off to have the thermostat changed to fix my heater before leaving on a vacat A simple oil change takes two hours. Another time I had dropped my truck off to have the thermostat changed to fix my heater before leaving on a vacation. Simple fix. An hour at best. Two weeks later when I got home it still wasn't done. The staff is nice but the service department is a joke. I don't care if my oil changes are free, I'll be paying to have them done somewhere else. Every time I think I'll give them one more chance, maybe it was an off day. And they remind me that this is not the case. When I initially bought this truck, I tried doing it from here but could not get anyone to help me. Apparently when oil is doing good you have to beg a salesman to take your money. I drove to Chevy in Lubbock two hours away to get the customer service I needed to buy a xxxx truck. More