All American Chrysler Dodge Jeep Ram of Midland

Great service and always happy to help and Assist with your needs and make sure your satisfied your needs and make sure your satisfied More

The reps in the service department always go above and beyond. They give me good estimates on wait times and they try to beat their deadlines. The waiting area is comfortable and the high tech coffee mach beyond. They give me good estimates on wait times and they try to beat their deadlines. The waiting area is comfortable and the high tech coffee machine is a nice touch. More

They repaired everything! Everything was great, and because everything was working perfectly, I never opened up the hood. I had my TRX detailed at a local shop, and when I wen Everything was great, and because everything was working perfectly, I never opened up the hood. I had my TRX detailed at a local shop, and when I went to pick up my truck, and they showed me their work, because they also cleaned and detailed my engine, I saw that the insulation pad that is on the hood was torn, where they had to remove it, to fix what was wrong. I called them, and the guy I spoke with said: THOSE USUALLY ALWAYS TEAR! I was just taken aback when he said that, because this is a $90,000 dollar truck, and I expect professional service. He said to take it back to him so they could see it and see what they could do. I am not taking back, I have already ordered what they tore, I can buy and replace it myself, thank you very much! But the way the gentleman spoke to me, was not a professional way to speak to someone about what their experience was and how to go about fixing what they did. More

Great customer service, was in and out and answered all my questions. Did an amazing job. 10/10 recommend! my questions. Did an amazing job. 10/10 recommend! More

My sales guy Robert was a big help I really appreciated how he went above and beyond how he went above and beyond More

I really wanted this purchase to be a positive experience, but unfortunately it has been anything but. I purchased a new commercial truck for my business, with the expectation that I would be a experience, but unfortunately it has been anything but. I purchased a new commercial truck for my business, with the expectation that I would be able to put it into service quickly. Instead, I’ve dealt with multiple issues involving the registration process, questions about the handling of the sales tax refund, and problems with the third-party flatbed installation that required additional trips back to the dealership. I spent a significant amount of time trying to understand why my transaction was handled the way it was. I asked for written documentation supporting the dealership’s position regarding the sales tax refund, but I was told it was the dealership’s “store policy” and was not provided with written documentation during my visit. I also contacted Ally Financial, and they referred me back to the dealership for clarification. The most frustrating part is that this truck was purchased to generate income for my business, and these delays have kept me from getting back to work as quickly as planned. Every day the truck is unavailable affects my company. I appreciate that the staff has spoken with me, but I expected better communication, greater transparency, and a faster resolution to the issues after purchasing a brand-new commercial truck. I sincerely hope the dealership’s management reviews my concerns and works toward a fair resolution. More

I am torn as to whether or not I should recommend this service center. First the video that was sent to me was terrible. Gave me zero confidence in the work about to be done with my vehicle. The person ru service center. First the video that was sent to me was terrible. Gave me zero confidence in the work about to be done with my vehicle. The person rushed through the video, explained nothing and in the end mentioned a few things that needed to be done then said oh and some other things too. He was not thorough and gave me zero confidence. Second, I will be bringing my vehicle back in. When I dropped it off it had zero warning lights on. I now have one on. This goes back to my confidence in the work done there. The front desk staff were excellent!!! Nice and helpful. They were very reactive as well when I showed them the terrible video. They agreed it was terrible. More

Had a great experience with Alonzo and Kylie helping me! They really took care of me and exceeded my expectations! 10 out of 10 would recommend! They really took care of me and exceeded my expectations! 10 out of 10 would recommend! More

The entire staff with whom I worked during the purchase and servicing of my vehicle were professional and great and servicing of my vehicle were professional and great More

I was a little disappointed with the dealership checkpoints that they do on every truck they sell. My mirror motor was broke and the truck shakes when I get over 60 miles per hr. checkpoints that they do on every truck they sell. My mirror motor was broke and the truck shakes when I get over 60 miles per hr. More