All American Chrysler Dodge Jeep Ram of Midland
Midland, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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TERRIBLE DEALERSHIP!! WOULD NOT RECOMMEND BUYING FROM THEM IF I COULD GIVE THIS A NEGATIVE 10 I WOULD! DO NOT BUY FROM THIS DEALERSHIP THEY ARE TERRIBLE FROM THE GET GO!! THE CUSTOMER SERVICE IS HORRIBLE FROM IF I COULD GIVE THIS A NEGATIVE 10 I WOULD! DO NOT BUY FROM THIS DEALERSHIP THEY ARE TERRIBLE FROM THE GET GO!! THE CUSTOMER SERVICE IS HORRIBLE FROM THE GIRL WHO ANSWERS THE PHONE TO THE MGRS. THEY WILL NEVER CALL YOU BACK AFTER MULTIPLE MESSAGES. SCOTT JOHNSON THE MG I HAVE LEFT NUMEROUS MSGS FOR HE NEVER CALLS BACK. ROBERT THE SALESMAN THAT I BOUGHT HE JEEP FROM WILL NOT RETURN CALLS OR TEXTS. I HAVE CALLED DAILY AND BEEN BOUNCED AROUND TO DIFFERENT VMS AND AFTER 2 WEEKS STILL HAVE YET TO HAVE A MGR CALL ME BACK. THEY ARE VERY SHADY! MY NIECE BOUGHT A JEEP WITH ME AS THE CO SIGNER. I WAS OUT OF TOWN DURING THE TRANSACTION - SHE WAS 22 AND FIRST TIME TO BUY A CAR. I WAS GOING TO CO SIGN. OF COURSE WHEN SHE TOOK THE JEEP HOME AFTER SIGNING THE PW I WAS PUT AS THE OWNER NOT THE CO BUYER. LONG STORY SHORT I WAS FURIOUS BUT DECIDED TO GO AHEAD AND LEAVE IT AS IS. THEY ALREADY DID 15 HARD HITS ON MY CREDIT AND I WAS SICK OF MESSING WITH THEM. SHE GOT THE JEEP HOME THAT NIGHT AND THE CHECK ENGINE LIGHT CAME ON. CALLED ROBERT AND HE SAID "OH THE DO THAT SOMETIMES IT WILL GO OFF". KNOWING BETTER WE TOOK IT IN TO HAVE IT LOOKED AT AND THE MECHANIC SAID - SOMEONE DELETED THE CODE TO MAKE THE SALE. THE HEADS WERE CRACKED AND IT HAD TO MISFIRE 1200 TIMES FOR THE CHECK ENGINE LIGHT TO COME ON SO WHOEVER SOLD YOU THE CAR KNEW THIS. AFTER A WEEK OF TRYING TO GET THROUGH TO THEIR SERVICE DEPT WITH NO RETURNED CALL WE FINALLY TAKE THE JEEP IN AND THE SERVICE DEPT TELLS US - OH WE NEVER GET OUR CALLS. TWO GIRLS SIT IN THAT LITTLE OFFICE AND ANSWER THE PHONES. UHHH OK....I TELL THEM WHAT THE SITUATION IS...NOT VERY HAPPY AND THEY SAY THEY WILL FIX IT. THEY PUT MY NIECE IN A CAR TO DRIVE ON NOV 23 AND GUESS WHAT - THE CHECK ENGINE LIGHT COMES ON!! AFTER TRYING TO GET AHOLD OF THE SALESMAN FOR 2 DAYS AND SOME KIND OF MGR I GET AHOLD OF SOMEONE WHO SAYS GO AHEAD AND BRING THE CAR BACK IT WILL BE A COUPLE OF WEEKS BEFORE THE JEEP IS READY. WE ARENT EVEN SURE THE CAR WILL MAKE IT BACK BUT OK. THEN TODAY WE FIND OUT THEY HAVE HAD THE CAR WE TRADED IN FOR 2 WEEKS...AND NOT PAID THE TRADE IN ON IT AND THEY TOOK ANOTHER CAR PAYMENT OUT FOR THE MUSTANG WE TRADED IN!! AFTER SIGNING THE TITLE OVER TO THEM TWO WEEKS AGO. RIDICULOUS. STILL NO RETURN CALL. CALLED THEIR CORPORATE OFFICE AND GOT VM...IMAGINE THAT. THIS IS THE WORST EXPERIENCE I HAVE EVER HAD DEALING WITH BUYING A CAR I WOULD STAY AWAY FROM THESE PEOPLE. A GIRL I WORKED WITH BOUGHT A CAR FROM THEM AND THE NEXT DAY THE TIMING CHAIN WENT OUT. SCAMS AND CROOKS!! More
Excellent service This was the first time dealing with this dealership! Not only did I leave with my new Jeep but completely n totally satisfied. Mr Davis is very profe This was the first time dealing with this dealership! Not only did I leave with my new Jeep but completely n totally satisfied. Mr Davis is very professional, knowledgeable n goes beyond the call of duty to satisfy his customers! I recommend this dealership n Mr Davis to all who are looking to purchase a new vehicle but unsure of what to buy. Thank you! Liz More
Worst service department I've ever had to deal with The service department doesn't answer phone calls. They don't return calls when you leave a message. They are impossible to get ahold of. How can you The service department doesn't answer phone calls. They don't return calls when you leave a message. They are impossible to get ahold of. How can you get service if you can not ever reach them. I couldn't even get a call back after taking with Scott the general manager More
First dealership experience Had a great experience buying my truck here. I had never bought a vehicle from a dealership before. I found my truck online and went in to see it. Cli Had a great experience buying my truck here. I had never bought a vehicle from a dealership before. I found my truck online and went in to see it. Clinton Harris was very helpful in showing it to me. They were very reasonable negotiating and made for a great experience. Btw Clint. Get your name listed on here ;) More
Can't answer a phone or call you back!!!! My pickups been at the dealership for repairs since the end of August. It's still there!!!! I had to call the main dodge number to get help getting a My pickups been at the dealership for repairs since the end of August. It's still there!!!! I had to call the main dodge number to get help getting a part in. The part comes in and now they're not sure the warranty is good! I was at the dealership on the 5th around noon. I was told they would call me after lunch to see what's up. It's now over a week with no call. I've called them 5 times!!! I live 6 hours north of there so I can't just run in to see what the heck going on.. Do not use this place for service unless you don't actually need your vehicle!! You may never get it back! More
in love with my car I wanted a different car wanted to down size from a challenger 5.7 hemi stick shift ....hard to swallow my ego and trade her in because it was my drea I wanted a different car wanted to down size from a challenger 5.7 hemi stick shift ....hard to swallow my ego and trade her in because it was my dream car ....but i have got my last 5 cars frome there and have always been pleased and gotten what i wanted Ali Mirzaie was very helpful and very friendly to me and made sure i got what i wanted i love my new challenger and rides like a dream and is so beautifl on the inside and out ...Carlos the financial manger was wonderful as well and will always go back ther to get my new challenger in about 2 yrs ....thank you all Ali Mirzaie and Carlos Solis More
Service department is a joke. My 2014 ram 3500 has recently stranded me in Midland TX 500 Mikes from home. All Stars is the local dealer, I have tried contacting the service depar My 2014 ram 3500 has recently stranded me in Midland TX 500 Mikes from home. All Stars is the local dealer, I have tried contacting the service department for 3 days with no success. To the best of my knowledge theor service department doesn't even exist. Chrysler won't help me either. I caution anyone against buying a Chrysler product of any kind because the service and warranty does not exist. You will end up stranded with no support. More
A disorganized mess. I was interested in a used car that All American had posted on their site, Cars.com, and AutoTrader. I went by on a Sunday, in hopes of seeing the car I was interested in a used car that All American had posted on their site, Cars.com, and AutoTrader. I went by on a Sunday, in hopes of seeing the car (but without dealing with salespeople). The gates were open (even to the service area, should be worrisome to anybody leaving their car with them). I was immediately taken back by how much of a mess the lot was. I’ve never seen a dealership so disorganized (cars were haphazardly parked every which way). The car was nowhere to be found (a risk I took when driven over). During the week, I called to confirm the car’s status. I was surprised by the reply of “we sold that weeks ago”. It was pointed out that the car was still listed online, and the response was “that only gets updated about once a month”. The car was long gone, but as of my writing this (four days after my visit), the car is still listed on those sites. They clearly don’t have anybody overseeing their digital presence. It shouldn’t be a surprise; during my visit, I noticed that most of the used cars they were advertising online were nowhere in sight. Given that nearly 100% of consumers start their car search online, I don’t want to deal with a business that doesn’t value my time. More
The Salesperson was very professional and very knowledgable In general my experience at this Dealership was very pleasant, with no pressure on the part of the Salesperson, or Management, the financing and deliv In general my experience at this Dealership was very pleasant, with no pressure on the part of the Salesperson, or Management, the financing and delivery process was very smooth More
GREAT Dealer! I live in El Paso, TX. With three Ram dealers in town and a couple more between El Paso and Midland, some folks may wonder why I'd purchase a truck fr I live in El Paso, TX. With three Ram dealers in town and a couple more between El Paso and Midland, some folks may wonder why I'd purchase a truck from All American CDJ in Midland. I had two reasons; 1) I had a specific list of options I wanted on my new Ram 1500 truck and 2) I wanted to get it for a reasonable price. I actually had to contact Robert Davis in Midland to find a salesperson who wanted to find the truck I wanted. Robert made no effort to persuade me to buy anything other than exactly what I wanted, to include color. He and his associate Big Mike searched around and found the exact truck I wanted. Of course I assumed I had lost my bargaining position by being so picky but this wasn't the case. Robert gave me a great price and I ended up with the truck I wanted at a better price than I could get in El Paso ... and the truck was delivered to my driveway. As a result of my experience with Robert and Mike, I will definitely be sending my buddies in search of new trucks to these guys. Great experience and I love my new Ram truck! More