All American Ford in Old Bridge

Service department was fast, efficient, and friendly would highly recommend! They had all the parts needed for my vehicle to complete the service my vehicle needed to be in and out overall great experie would highly recommend! They had all the parts needed for my vehicle to complete the service my vehicle needed to be in and out overall great experience. More

Customer service is always pleasant here. The service was pretty fast, didn’t have to wait as long as expected for a Saturday which are normally hectic. pretty fast, didn’t have to wait as long as expected for a Saturday which are normally hectic. More

I went in for a simple oil change, I checked in at 7:45am but I didnt get out until 10:39am. It took three hours for a simple oil change! This is a failure on every level from top to bottom. How do you al but I didnt get out until 10:39am. It took three hours for a simple oil change! This is a failure on every level from top to bottom. How do you allow a valued customer to sit there for three hours with no update? Absolutely abhorrent no excuses for that. It will be a long time before I go back to All-American Ford of Old Bridge, if ever. More

Excellent service as usual. Karen in service is always great and very friendly. Needed new brakes and they had me in and out within a day. great and very friendly. Needed new brakes and they had me in and out within a day. More

Very helpful and polite It was hard to find trucks and Very helpful and polite It was hard to find trucks and they said when a few came in they would contact me and they did I had a few credit issues a Very helpful and polite It was hard to find trucks and they said when a few came in they would contact me and they did I had a few credit issues and they still got me a loan Very appreciative More

I recently brought both my vehicles in for routine service. I was treated with utmost respect and the wait time was at a minimum. Brooke was my service writer who is very professional , answers all y service. I was treated with utmost respect and the wait time was at a minimum. Brooke was my service writer who is very professional , answers all your questions, and knows her job. I would highly recommend bringing your vehicle into All American ford service of your vehicle in the future!!! More

Karen, Brooke, Nick, & Patsy were all very professional and accommodating throughout the entire service process. Made me feel very comfortable that I made the right choice with All American Ford of Old Bri and accommodating throughout the entire service process. Made me feel very comfortable that I made the right choice with All American Ford of Old Bridge to service my vehicle. More

This is a 1 star dealership.I ordered a truck back in This is a 1 star dealership. I ordered a truck back in February with a locked deal with $796 monthly payment from this dealership and I have a copy o This is a 1 star dealership. I ordered a truck back in February with a locked deal with $796 monthly payment from this dealership and I have a copy of the deal. This dealer promised me that the truck will be ready between 3 weeks and up to two months due to COVID-19. I was trying to reach the lease manager with whom I built the truck for updates but haven't got an answer during this time. A Couple days ago one of the sales people called me and said your truck has arrived. I went to pick it up and was surprised how my monthly payments on locked deal went up from $796 to $1200. On my question why the price significantly changed i got an answer due to low parts inventory and high prices at manufacture everything went up. The Truck was ordered with Carmelo interior and came with black interior. I Spoke with a couple different dealerships and all of them said that if you ordered a car with the price at that time you got the same deal when the car arrived. It doesn't matter what was happened during the buildable process. My current lease is ended and due to these guys i have to extend my lease and order a different car right now. I Will never ever have a deal with Ford again in my life and will report these guys everywhere I can for such customer service. If you want to buy a Ford avoid this dealership and go to a different location. More

Randy Rhodes makes replacing trucks for my company effortlessl Always on point Thanks for coming thru again y’all are the best I hate buying new vehicles till I met Randy Now I look forward to s effortlessl Always on point Thanks for coming thru again y’all are the best I hate buying new vehicles till I met Randy Now I look forward to seeing y’all More

Today’s experience went off without a hitch with the service department Johnathan told me it would take approximately an hour and a half to an hour and 45 minutes and he was spot on, and also sent me a service department Johnathan told me it would take approximately an hour and a half to an hour and 45 minutes and he was spot on, and also sent me a video of my vehicle inspecting the brakes and tires stating they were both in good working order More