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All American Ford in Old Bridge
Old Bridge, NJ
1,452 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,452 Reviews of All American Ford in Old Bridge
December 23, 2020
Miguel the Salesman was extremely helpful and knowledgeable. Joe Pedi worked to give me the best price possible. Brooke in service was great in contact with me throughout the entire process with knowledgeable. Joe Pedi worked to give me the best price possible. Brooke in service was great in contact with me throughout the entire process with my old vehicles repairs. More
by Frankgill1966
Employees Worked With
Joseph Pedi, Greg Miele, Brooke Ancona, Miguel Aleman
Helpful December 23, 2020
Brook has always been the most helpful and friendliest among the service crew. She do check if anything is needed work aside from a usual work and she’ll make sure it is done right. among the service crew. She do check if anything is needed work aside from a usual work and she’ll make sure it is done right. More
by vinyatremml
Employees Worked With
Brooke Ancona
December 18, 2020
They are very friendly professional and always keep me update.The waiting room was clean was pace between the people which I like it they had the coffee like always and everybody that passed by me say hel update.The waiting room was clean was pace between the people which I like it they had the coffee like always and everybody that passed by me say hello again all the staff are very friendly. More
by Rocco
Employees Worked With
Brooke Ancona
December 16, 2020
Arrived for service appointment and was taken on time with no issues. Service was performed quickly and there were no surprises. Waiting room was large enough so social distancing was easy. with no issues. Service was performed quickly and there were no surprises. Waiting room was large enough so social distancing was easy. More
by Smgray
Employees Worked With
Karen Young
December 16, 2020
My car was picked up for a recall done service reps were very nice but when I picked up my car I waited 35 minutes for it to be pulled up...my container of Lysol wipes was missing very disappointed ! very nice but when I picked up my car I waited 35 minutes for it to be pulled up...my container of Lysol wipes was missing very disappointed ! More
by Connienixon225
Employees Worked With
Karen Young
December 14, 2020
I would stay as far away from this dealer as possible if looking for parts. I ordered two parts for a 2020 Ford-150, right from the Ford Accessories on-line site with All American Ford being the dealer. looking for parts. I ordered two parts for a 2020 Ford-150, right from the Ford Accessories on-line site with All American Ford being the dealer. 20 days later and no parts! Whats worse, is I have called a dozen times over the weeks and although the parts person takes my information and says they will call-back they never do. Next time I call, I go through the same process of providing them the same information. Honestly, I would not buy a floormat from these folks. All I've been asking for is a simple status. If the parts were delayed that would be one thing. Stay, far, far away. There are plenty of dealers in the area. More
by RickMaron
Employees Worked With
Nick Savino, Jason Savino, Ryan Bender
December 14, 2020
Best place to get quick oil change service and the price is good especially since they rotate your tires and check all fluids and safety inspection ! is good especially since they rotate your tires and check all fluids and safety inspection ! More
by Tom.v
Employees Worked With
Karen Young
December 13, 2020
The dealership is always willing to put out more than what they should They're always willing to go the extra mile for the customer what they should They're always willing to go the extra mile for the customer More
by debmarty66
Employees Worked With
Frank Pedi, Joseph Pedi, James LaRusso, Karen Young
December 11, 2020
Always had a good experience at this dealership. Have bought or leased many cars from here. Good service department . Not sure why i need to meet a25 word minimum bought or leased many cars from here. Good service department . Not sure why i need to meet a25 word minimum More
by kpr0620
Employees Worked With
Alyssa Ferrono
December 09, 2020
Horrible parts Dept , I visited December 9th around 3:30 PM for a battery terminal bolt for my Ford GT! Guy behind the counter advised me stay on side for parts but no one was at the parts department, ONLY PM for a battery terminal bolt for my Ford GT! Guy behind the counter advised me stay on side for parts but no one was at the parts department, ONLY MYSELF! After 20 minutes I asked him he said you suppose to read the sign and press button for parts help. I said to him” why didn’t you tell me in first place?” Or you could have helped me. Now 20-25 minutes no customers are around But he didn’t even try to have a conversation with me. Horrible horrible customer service. Bud More
by Bud
Employees Worked With
Dave Marino, James LaRusso
