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All American Ford in Old Bridge

Old Bridge, NJ

4.8
1,501 Reviews

3698 U.S. 9

Old Bridge, NJ

08857

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1,501 Reviews of All American Ford in Old Bridge

November 25, 2020

Friendly staff and convenient location. Making an appointment for service is always easy and works around schedule. The estimated time is always on point. Waiting area is comfortable and clean. More

by SugarSkull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Ferrono
Apr 26, 2021 -

All American Ford in Old Bridge responded

Thanks so much for the 5-stars and kind words!

November 25, 2020

Very satisfied. Car was takes inside at appointment time and finished at said time. Agent explained everything done and checked for my rewards to pay for service. Agent very cheerful and professional. More

by Pattyl321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Young
Apr 26, 2021 -

All American Ford in Old Bridge responded

Thanks so much for the 5-stars and kind words!

November 24, 2020

American Ford in Old Bridge always doing great service and they take care for costumer be satisfied. Workers are responsible an polite. I recommend this location to all Ford owners. More

by Magic Touch Tenovation
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Ross
Apr 26, 2021 -

All American Ford in Old Bridge responded

Thanks so much for the 5-stars and kind words!

November 23, 2020

Very Professional and Customer Service is Excellent! They have a large variety of vehicles to choose from at all times. I recommend this dealership without reservation! More

by jmcaleav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Pedi, Joseph Pedi, Randy Rudd
Apr 26, 2021 -

All American Ford in Old Bridge responded

Thanks so much for the 5-stars and kind words!

November 23, 2020

Top notch service. Always bring my F150 here. I have been to several different dealers. None compare to All American. They make the process easy from booking, to loaner, to keeping me updated with status of More

by N12517
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brooke Ancona, Karen Young, Ryan Bender
Apr 26, 2021 -

All American Ford in Old Bridge responded

Thanks so much for the 5-stars and kind words!

November 21, 2020

Excellent customer service! Mark was very professional in handling the sale of our vehicle and explained everything that we needed to know about leasing ford energy. More

by Adrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Powell Jr.
Apr 26, 2021 -

All American Ford in Old Bridge responded

Thanks so much for the positive review, Mark is the best!

November 20, 2020

Great service and very professional the men and woman were really helpful and safe . Very happy with my truck and the Ford crew in old bridge More

by Eddie bond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Ferrono, Elaine Campbell
Apr 26, 2021 -

All American Ford in Old Bridge responded

Thanks so much for the 5-stars and kind words!

November 20, 2020

Always happy bringing my vehicle here for service. They are happy to see me, have great follow through, keep me informed along the way, and use technology during the process. (We should all know how QCode More

by Glenn K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Ancona
Apr 26, 2021 -

All American Ford in Old Bridge responded

Thanks so much for the 5-stars and kind words about our service department!

November 19, 2020

Brought my 2019 ranger in for oil change, Tire rotation and a full detail. Alyssa was super helpful and kind, as per usual. She's my go to rep and I only go to her. My truck looks amazing and its running g More

by Ttushinski96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Ferrono
Apr 26, 2021 -

All American Ford in Old Bridge responded

Thanks so much for the 5-stars and kind words!

November 19, 2020

I’m extremely disappointed in cost of services. I’m aware of price of parts. Parts were no more than $500 and that’s being generous. There’s no way install was $1,900 for something that should take no longe More

by Twohawks1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tara Ross
Nov 20, 2020 -

All American Ford in Old Bridge responded

Clyde, this is a surprising review as Tara clearly went over all the work that was done including upfront pricing and you agreed to all the service work. You did not bring up any concerns over price in-store while you were approving the work. You came in for a door lock issue that you told us you attempted to repair and could not on your own. We properly diagnosed your vehicle where others could not, and replaced the smart junction box. You also mentioned the water in fuel light coming on in which we found excessive water in your fuel tanks, so we drained and cleaned out your fuel system. The jobs we needed to perform and that you completely approved, all come at a cost, which again, you knew upfront.

Nov 20, 2020 -

Twohawks1 responded

I approved because I didn’t have a choice. I’m Traveling Construction Superintendent. As far as diagnosis It was a process of elimination. Changed actuator, changed switch only thing left was BCM Which I called prior to parts ($300 +/-) it’s plug and play. To program it I was quoted approximately 1 hr $300*/- New fuel filters are $100 - 125. 1/2 hr to change. I know you have to make money but $1,500 +/- Come on

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