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All American Ford in Old Bridge
Old Bridge, NJ
1,501 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,501 Reviews of All American Ford in Old Bridge
November 18, 2020
Alyssa Ferrono was very professional and helpful during our basic maintenance service visit on November 17th. As pleased as we were with her, we were extremely disappointed with All America and/or Ford Mot our basic maintenance service visit on November 17th. As pleased as we were with her, we were extremely disappointed with All America and/or Ford Moter Company over the necessity to replace all lug nuts on a vehicle with 27,519 miles. We feel All American and or Ford should have absorbed this expense. It’s truly sad that the litigation filed in this matter leaves vehicle owners at the mercy of the auto industry’s failure to place safe products into the stream of commerce. Deborah & Patrick Sullivan More
by Njpsullivan
Employees Worked With
Alyssa Ferrono
November 17, 2020
From making the appointment to picking up the car was a very pleasant experience. Brooke was very pleasant and answered all my questions. I will have no problem coming back there again very pleasant experience. Brooke was very pleasant and answered all my questions. I will have no problem coming back there again More
by Lily
Employees Worked With
Brooke Ancona
November 13, 2020
Easy and great service. Pulled right in they were frendly got truck right in for service and finished in a timely fashion. Definitely refer anyone to them got truck right in for service and finished in a timely fashion. Definitely refer anyone to them More
by J.zito
Employees Worked With
Brooke Ancona
November 13, 2020
The service advisor Tara Ross was friendly and polite. The dealership is very clean and safety is their top priority. I always recommend them to my family and friends. them to my The dealership is very clean and safety is their top priority. I always recommend them to my family and friends. them to my More
by Ddpie
Employees Worked With
Tara Ross
November 12, 2020
I had a great experience with All American Ford in Old Bridge NJ. I worked with Stephen Kaye and he was great, no pressure, did a great job with the price and the vehicle was spotless. Thank you Stephen. Bridge NJ. I worked with Stephen Kaye and he was great, no pressure, did a great job with the price and the vehicle was spotless. Thank you Stephen. Bill L More
by Bill L
Employees Worked With
Stephen Kaye
November 11, 2020
I found a service advisor very helpful and attentive I’m was pleasantly surprised that my vehicle was delivered clean to me And helpful in going over my invoice was pleasantly surprised that my vehicle was delivered clean to me And helpful in going over my invoice More
by Mtonym7
Employees Worked With
Alyssa Ferrono
November 11, 2020
Great Service. Brooke is awesome! She detailed the entire process and results of all services well. Brooke’s interpersonal skills are excellent. She represents Ford well! Everyone practiced safe measure process and results of all services well. Brooke’s interpersonal skills are excellent. She represents Ford well! Everyone practiced safe measures regarding COVID. More
by NJDEVILS22
Employees Worked With
Brooke Ancona
November 11, 2020
Had an anomaly where both Escapes purchased in’19, one month apart, had inoperable backup keys. Turned out just needed battery replacement. Our service rep, Karen, was courteous and explained that the tec month apart, had inoperable backup keys. Turned out just needed battery replacement. Our service rep, Karen, was courteous and explained that the technician found the colloquy level was leaking and could’ve caused bigger problems. Car will be returned for recall repair and loaner provided. Karen provided excellent service as did the mechanic who diagnosed the problem. Can’t thank them enough. Would never have thought a simple battery replacement for the backup starters would be so beneficial! More
by savfam17
Employees Worked With
Karen Young
November 05, 2020
By far the best dealership/service dept. I have ever dealt with! Karen in service is a tremendous asset to your team at All-American Ford. I always prefer to handle all my service on my Expedition with dealt with! Karen in service is a tremendous asset to your team at All-American Ford. I always prefer to handle all my service on my Expedition with her. More
by Steve S.
Employees Worked With
Karen Young
