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All American Ford in Old Bridge

Old Bridge, NJ

4.7
1,458 Reviews

3698 U.S. 9

Old Bridge, NJ

08857

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1,458 Reviews of All American Ford in Old Bridge

September 05, 2020

took my car today to get oil change and Brooke took care of me like a real professional. she made me feel like I was important.it's hard to get a friendly smile from people these days I appreciate all she's More

by bullard2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Ancona
Nov 02, 2020 -

All American Ford in Old Bridge responded

Thanks so much for the 5-stars and kind words!

September 05, 2020

Brooke, the Service Adviser is extremely pleasant, keeps you informed and has excellent customer service. Thank you, Brooke! The Service Team always does a good job and takes care of our vehicles. More

by susanmary208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Pedi, Brooke Ancona
Nov 02, 2020 -

All American Ford in Old Bridge responded

Thank you for the kind words!

August 31, 2020

Needed tires after a flat. Elaine got me in quickly so I wouldn't have to drive long distances on the donut. Also, had oil change. Good prices that were competitive with deals on the internet. I had my reba More

by lk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Ferrono, Elaine Campbell
Nov 02, 2020 -

All American Ford in Old Bridge responded

Thank you for the kind words!

August 28, 2020

Always great experiences here when servicing my F150. Brooke was very informative and responsive during the service answering all my questions and keeping me informed of progress. Highly recommend servic More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Ancona
Nov 02, 2020 -

All American Ford in Old Bridge responded

Thanks so much for the 5-stars and kind words!

August 28, 2020

Great service, Brooke Ancona was lovely to work with, she does a really good job. The waiting area was clean and comfortable. Best dealership around. More

by Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Ancona
Nov 02, 2020 -

All American Ford in Old Bridge responded

Thanks so much for the 5-stars and kind words!

August 27, 2020

Excellent service ,great Friendly people job finish on time as promised, nice waiting room I would recommend everyone Great job! Loved you guys. Could have worked faster though. Next time didn’t keep a cl More

by Tadeuszserafin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Bender
Nov 02, 2020 -

All American Ford in Old Bridge responded

Thanks so much for the 5-stars and kind words!

August 22, 2020

I was completely satisfied with the handling of my recall transaction at the Ford dealer. Our CSR was efficient, professional and friendly. We will continue to visit this dealership in the future. More

by Ffischl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Bender
Nov 02, 2020 -

All American Ford in Old Bridge responded

Thanks so much for the 5-stars and kind words!

August 21, 2020

Came for regular service. While the process of getting appointment and attention from the service rep was very good, the quality of the service done on my car was poor and incomplete. The service report i More

by Nas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Karen Young
Nov 02, 2020 -

All American Ford in Old Bridge responded

Nas, Thank you for the review. As winners of the prestigious Ford President's Award and the #1 Ford Dealership in NJ, we always strive for 5-star reviews. Please reach out to our Fixed Ops Director, Nick, at 732-242-0410 or nick@aafordnj.com with any further comments, questions or concerns.

August 19, 2020

Easy to make an appointment for service. Communication was great. I was greeted immediately and given an accurate description and time of the service. Service was performed quickly and the waiting area i More

by nyjzane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Ancona
Nov 02, 2020 -

All American Ford in Old Bridge responded

Thanks so much for the 5-stars and kind words!

August 18, 2020

Service Advisor Brooke Ancona was very helpful and worked very hard to get the problem with my Ford Pass Points fixed. Work was completed in 1 day. More

by David Pietruski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Ancona
Nov 02, 2020 -

All American Ford in Old Bridge responded

Thank you for the kind words!

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