All American Ford in Old Bridge

Review for NBC Consumer Reporter Update: 2016 Explorer Cabin Leak and Mold We picked up the 2016 Explorer. After seven weeks and the manager of All American Ford accusing me of spill Update: 2016 Explorer Cabin Leak and Mold We picked up the 2016 Explorer. After seven weeks and the manager of All American Ford accusing me of spilling liquid in the car and telling me there was no mold or oder, the leak was found and repaired. The car was cleaned to remove the mold oder. We paid nearly $1000 with Ford Corporate paying $1250 towards the bill. We immediately drove the vehicle to our local mechanic because the air conditioner doesn't work! End of story...NOPE! While the car was in repair From May 17 to July 3 All American Ford got a recall notice on the rear suspension two weeks ago. They forgot to repair it! I received the letter on 7/5/19. All American manager Patrick, refuses to make the repair! He refuses to pay a private mechanic to make the repair! I called Ford Corporate. I was told the repair parts are in stock. They contacted Irwin Ford of Freehold, NJ. They told me they have to ORDER the parts as they are not in stock! They will call me once the parts are available. Please help us defray these manufacturer defect charges! You just can't make this up! Regards, Ellen Oppenheimer More

Service Brook in service is an excellent service advisor. She went above and beyond for me. My vehicle was done a day early. Thanks for all you did Brooke. Brook in service is an excellent service advisor. She went above and beyond for me. My vehicle was done a day early. Thanks for all you did Brooke. More

excellent sales experience leased a car a few years ago, they were very transparent with pricing and helping me locate the fusion i wanted to me. i would highly recommend anyone leased a car a few years ago, they were very transparent with pricing and helping me locate the fusion i wanted to me. i would highly recommend anyone coming here to lease or buy a car. very friendly staff and great facilities! joe pedi helped me out, he's the best! More

Great overall experience Fantastic selection of vehicles. Really helpful folks inside. Loved the whole process, they made it so easy to lease our brand new Explorer! We love i Fantastic selection of vehicles. Really helpful folks inside. Loved the whole process, they made it so easy to lease our brand new Explorer! We love it! Thanks team! More

Great Experience All American Ford has the best service center! Pete was my service advisor, he's always friendly & informative and he kept me up to date about everyth All American Ford has the best service center! Pete was my service advisor, he's always friendly & informative and he kept me up to date about everything that was happening with my car. Everyone in the dealership is so nice and helpful. This is my go to dealership for anything I need for my car! More

Be Careful I bought a brand new car from them, they snuck in the six year warranty without discussing any warranty with me. It cost me an extra $3000. So be ve I bought a brand new car from them, they snuck in the six year warranty without discussing any warranty with me. It cost me an extra $3000. So be very careful of the fine print when you buy from them. SNEAKY More

Ally (awesome) great experience!!!’ Recently leased a 2019 Ford Fusion. Alli the salesman I? worked with was very knowledgeable and a great person to deal with!!! Would highly recommend Recently leased a 2019 Ford Fusion. Alli the salesman I? worked with was very knowledgeable and a great person to deal with!!! Would highly recommend All American Ford of old bridge and Alli!!!! Thank you again!!!! More

New Car I recently bought a new Ford Fusion Hybrid from Gennaro at All American Ford. This is the most pleasurable experience I have ever had buying a car. He I recently bought a new Ford Fusion Hybrid from Gennaro at All American Ford. This is the most pleasurable experience I have ever had buying a car. He was so good that I brought my partner to get a new car as well from him 2 weeks later. More

Happy with the Experience We recently replaced our old Honda Accord with another used 2010 Honda Accord. This was our first experience buying a used car and after a couple of u We recently replaced our old Honda Accord with another used 2010 Honda Accord. This was our first experience buying a used car and after a couple of unpleasant experiences we were very happy to meet Stephen Kaye. He did not seem like a typical used car salesman, very warm and pleasant. He helped us all the way through the car buying process. There were some items in the Car that needed replacement e.g. wiper blades, visor, keys etc., he promised to have them taken care of. I am happy to note that all items were addressed with no cost to us. More

Ford F-150 frozen door latch After a recall still not latching in cold weather Bring it back Still not working Sent me a letter for recall follow up Can’t get me another F15 After a recall still not latching in cold weather Bring it back Still not working Sent me a letter for recall follow up Can’t get me another F150 loaner truck Don’t expect much You won’t get let down More