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All American Ford in Old Bridge

Old Bridge, NJ

4.8
1,507 Reviews

3698 U.S. 9

Old Bridge, NJ

08857

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1,507 Reviews of All American Ford in Old Bridge

May 29, 2019

Great overall experience Fantastic selection of vehicles. Really helpful folks inside. Loved the whole process, they made it so easy to lease our brand new Explorer! We love i More

by sophjen7887
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Meigh, Joe Pedi
Jun 06, 2019 -

All American Ford in Old Bridge responded

Hi, thank you so much for your positive comments about All American Ford in Old Bridge! If you have any additional needs or questions, we will be more than happy to assist you. Safe travels!

May 29, 2019

Great Experience All American Ford has the best service center! Pete was my service advisor, he's always friendly & informative and he kept me up to date about everyth More

by cwhitemore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Weinrich
Jun 19, 2019 -

All American Ford in Old Bridge responded

Thank you so much for the review!

May 25, 2019

Be Careful I bought a brand new car from them, they snuck in the six year warranty without discussing any warranty with me. It cost me an extra $3000. So be ve More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie Thalor
May 30, 2019 -

All American Ford in Old Bridge responded

Hello Daniel, thank you for taking the time to share your experience. We would like to address the situation you've described. When you have an opportunity, please contact our Customer Relations Manager, Kimberly Meigh, at 732-242-0479 or at kimberly@aafordnj.com so we can work with you to resolve your concerns. We hope to hear from you soon.

May 14, 2019

Ally (awesome) great experience!!!’ Recently leased a 2019 Ford Fusion. Alli the salesman I? worked with was very knowledgeable and a great person to deal with!!! Would highly recommend More

by Bro 1231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alli
May 22, 2019 -

All American Ford in Old Bridge responded

Thank you for the 5-stars!

March 07, 2019

New Car I recently bought a new Ford Fusion Hybrid from Gennaro at All American Ford. This is the most pleasurable experience I have ever had buying a car. He More

by smanise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gennaro
Apr 25, 2019 -

All American Ford in Old Bridge responded

Thank you for the 5-stars!

January 14, 2019

Happy with the Experience We recently replaced our old Honda Accord with another used 2010 Honda Accord. This was our first experience buying a used car and after a couple of u More

by usedhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Kaye
Feb 26, 2019 -

All American Ford in Old Bridge responded

Thank you for the 5-stars!

December 19, 2018

Ford F-150 frozen door latch After a recall still not latching in cold weather Bring it back Still not working Sent me a letter for recall follow up Can’t get me another F15 More

by Jnice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Savino
Jan 16, 2019 -

All American Ford in Old Bridge responded

We unfortunately do not have a record of you being at our dealership without your name. As winners of the prestigious Ford President's Award and the #1 Ford Dealership in NJ, we always strive for 5-star reviews -- but at the very least we would like to hear where we fell short, if you in fact did visit our dealership. Please reach out to our Fixed Ops Director, Nick, at 732-242-0410 or nick@aafordnj.com to discuss this situation and we can try and make it right.

December 04, 2018

Damaged 4x4 I had an issue with the 4x4 on my new 2017 Ford f250. At first I was told that the piece needed would only be in by late December, but this was not More

by bcarvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barlotta, Rachel Curry
Jan 16, 2019 -

All American Ford in Old Bridge responded

Thank you for the review. It's great that you ended up satisfied with your experience.

November 29, 2018

A family woned dealerships ford, subaru 0 stars A (ford, Subaru) joint dealership of a family leaders which has no leadership and no one to complain about something or someone, I bought a More

by afghan786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I have work with everyone and they give me very bad times and never reached to the general manager to complain about everything happened to me , Stephen Kaye, Joe Germino, Jamie Thalor, Frank Pedi, George Villafane, Nick Savino, Patsy Townsend, Tara Ross
Dec 04, 2018 -

All American Ford in Old Bridge responded

Hafiz, this is a completely unfair and very untruthful review. We had to call the cops on you when you were here because you were threatening and harassing our staff and refused the help that we were offering you. We have on our camera footage you acting unreasonable and hitting yourself in the face. The police arrived and told you that you were being unreasonable and we did help by providing a loaner vehicle and sending your vehicle to Toyota to be fixed, something not all other dealerships would have helped you do since we are not a Toyota dealership. We cannot delete your text messages through our system. You claim we made you remove the review from our Ford Facebook page, but it is there. Very unfair and untruthful.

August 13, 2018

Never going there again Took my car there 3 times for the brakes and they said nothing was wrong with them wrong I took it else where and they said 4 screws were missing out More

by Lorriethomas61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Savino
Sep 12, 2018 -

All American Ford in Old Bridge responded

We have no record of a Lorrie Thomas in our system. Could you please provide the name it may be under so we can further look into the situation? As winners of the prestigious Ford President's Award and the #1 Ford Dealership in NJ, we always strive for 5-star reviews. Please reach out to our Service Director, Nick, at 732-242-0410 or nick@aafordnj.com with any further comments, questions or concerns.

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