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All American Ford in Old Bridge

Old Bridge, NJ

4.8
1,507 Reviews

3698 U.S. 9

Old Bridge, NJ

08857

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1,507 Reviews of All American Ford in Old Bridge

August 03, 2018

blown motor they blow up my motor.and perfect running bus.on a recall. they trying to Blame me.for poor maintance .after bus was there last 2 weeks and never sai More

by ford junk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Savino, Patsy Townsend
Sep 12, 2018 -

All American Ford in Old Bridge responded

It’s very unfortunate that you see this situation like this. We did everything we could to get Ford to cover your repair for you but unfortunately Ford Motor Company declined it because of lack of maintenance on your part over the past 3 years. This issue is squarely between Ford Motor Company and yourself, it is not the dealership. We were very upfront with sharing all of this with you and you even spoke with Ford Motor Company about it. We recommend all of our customers get regular maintenance and to not get it done for 3 years and then expect Ford to cover your bill just doesn’t fly with them. But again, it was not our decision; it was from Ford Motor Company.

July 19, 2018

made a fair deal after some issues, they called me to work out a deal,hoping to come to end with my issue,keep you updated,on my experience from all american More

by ford junk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patsy Townsend
Sep 12, 2018 -

All American Ford in Old Bridge responded

Thank you for the kind words!

June 13, 2018

Horrible Took my car there 3 times to get the brakes fix they told me nothing was wrong with them they were wrong then I took it to another Ford dealer and the More

by Lorrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Savino
Oct 12, 2018 -

All American Ford in Old Bridge responded

Thank you for the review. As winners of the prestigious Ford President's Award and the #1 Ford Dealership in NJ, we always strive for 5-star reviews. Please reach out to our Service Director, Nick, at 732-242-0410 or nick@aafordnj.com with any further comments, questions or concerns.

June 06, 2018

THE WORST EXPERIENCE So on April 30, 2018 in the evening I purchased a brand new 2018 ford Explorer Sport from All American mainly because I had a great experience at this More

by ccarroll815
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Pedi, Stephen Kaye
Oct 12, 2018 -

All American Ford in Old Bridge responded

Thank you for the review. As winners of the prestigious Ford President's Award and the #1 Ford Dealership in NJ, we always strive for 5-star reviews. Please reach out to our Customer Relations Manager, Kimberly, at 732-242-0479 or kimberly@aafordnj.com with any further comments, questions or concerns.

April 16, 2018

Horrible Worked wil sales person Ali and internet person Erin . Both were horrible. Have one month left on my ford lease neither of them had interest in helpi More

by Zarszyn2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ali
Sep 12, 2018 -

All American Ford in Old Bridge responded

Thank you for the review. As winners of the prestigious Ford President's Award and the #1 Ford Dealership in NJ, we always strive for 5-star reviews. Please reach out to our Customer Relations Manager, Kimberly, at 732-242-0479 or kimberly@aafordnj.com with any further comments, questions or concerns.

April 08, 2018

Horrible service A few years ago I had a horrible experience here.. figured I would give them a second chance what probably wasn’t my best ideas. Everything went okay More

by Coreys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
Sep 12, 2018 -

All American Ford in Old Bridge responded

Thank you for the review. As winners of the prestigious Ford President's Award and the #1 Ford Dealership in NJ, we always strive for 5-star reviews. Please reach out to our Customer Relations Manager, Kimberly, at 732-242-0479 or kimberly@aafordnj.com with any further comments, questions or concerns.

March 13, 2018

Best customer service very welcoming Great customer service.. very welcoming steven and scott were both amazing. I recommend anyone would be greatly taken care of. Very clean and organize More

by Christopher M Stosko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, Stephen Kaye
Sep 12, 2018 -

All American Ford in Old Bridge responded

Thanks for the 5-stars!

February 23, 2018

Waste of time They didn’t care what I was looking for that day, just what they wanted to get rid of. They spent two hours trying to talk me into a two month old loa More

by Maria
Recommend Dealer
No
Employees Worked With
Jamie Thalor
Sep 12, 2018 -

All American Ford in Old Bridge responded

Thank you for the review. As winners of the prestigious Ford President's Award and the #1 Ford Dealership in NJ, we always strive for 5-star reviews. Please reach out to our Customer Relations Manager, Kimberly, at 732-242-0479 or kimberly@aafordnj.com with any further comments, questions or concerns.

December 23, 2017

Hot you over the head This was the worst buying experience in my life!! This dealer will try to wear you out and take you for as much as they can. Do not ! Do not shop More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Savino
Sep 12, 2018 -

All American Ford in Old Bridge responded

Thank you for the review. As winners of the prestigious Ford President's Award and the #1 Ford Dealership in NJ, we always strive for 5-star reviews. Please reach out to our Customer Relations Manager, Kimberly, at 732-242-0479 or kimberly@aafordnj.com with any further comments, questions or concerns.

December 18, 2017

Fixing my car due to an accident Awesome service could not of asked for a better experience. Pat is a great guy who runs the auto body shop would recommend to anyone More

by Suburu123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patsy Townsend
Sep 12, 2018 -

All American Ford in Old Bridge responded

Thank you for the 5-stars!

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