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All American Ford in Point Pleasant

Point Pleasant, NJ

4.7
396 Reviews

3306 Bridge Ave.

Point Pleasant, NJ

08742

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396 Reviews of All American Ford in Point Pleasant

August 22, 2022

Salesman was good. But getting the things I wanted for my car was and still not completed the detailing was a mess. The General Manager called me than processed to More

by Joegracing1820
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Murray
Aug 24, 2022 -

All American Ford in Point Pleasant responded

We understand your frustration with Ford Motor Company and the fact that they do not produce black emblems for your specific Explorer. There was nothing we could do. And we apologize if we gave you the wrong impression about the review. We do not buy good reviews. We offered numerous options regarding the emblem and tried to do our best to help out in a situation that was out of our control. If you'd like to discuss this further, please give me a call. Thank you, Mark Powell - GSM, 732-892-4071.

Aug 25, 2022 -

Joegracing1820 responded

If you do not offer the emblem why did my car sit there for 2 days to have the emblem put on and have the car detailed only to be told that the wrong emblem was ordered and the right one would be reordered and that they were to busy to detail the car? I’m still waiting on a call back that the right emblem has come in. There was no resolution offered only money to change my review so what do you call that? Despite all of these things, there is ABSOLUTELY no excuse for a general manager to hang up on a customer !

August 08, 2022

Professional, streamlined process, Car-fax and critical vehicle information provided…would recommend and buy again!!! More

by tlpaulin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck and Jamie
Aug 09, 2022 -

All American Ford in Point Pleasant responded

Thanks for your wonderful praise! We're thrilled we could deliver a seamless experience. From everyone at All American Ford in Point Pleasant, enjoy your new ride!

August 05, 2022

I received immediate assistance when I entered the Service Center along with a warm welcome. Assistants were professionally dressed, courteous and friendly. I had a short wait for the oil change, tire More

by arlenepennington11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Kazensky, Ismael B Lezama
Aug 08, 2022 -

All American Ford in Point Pleasant responded

Arlene, we are delighted that our team was so helpful and attentive during your visit! Thank you for choosing All American Ford in Point Pleasant and for recommending our work to others. Drive safely until we see you again!

July 14, 2022

Have been dealing with this dealership for many years and it has always been a pleasant experience. This past Tuesday was no different. Everyone is pleasant and knowledgeable. Ryan went over and above to mak More

by marscan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Loving
Jul 14, 2022 -

All American Ford in Point Pleasant responded

Your review is everything we hope to see! We're delighted Ryan welcomed you back with outstanding assistance that made your experience seamless. The All American Ford in Point Pleasant team is honored to work with loyal customers like you. Thank you!

July 08, 2022

Great found the problem with the tire and took care of it thanks service someone More

by Anne Marks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Loving
Jul 11, 2022 -

All American Ford in Point Pleasant responded

Thanks, Anne, for stopping in for service here at All American Ford in Point Pleasant! It was a pleasure assisting you with your tire. Have a great day!

June 15, 2022

They were very attentive and made the entire process so easy. Signed the paperwork in a Monday evening and the Bronco Sport was delivered to my fore the next day. Talk about service!!! More

by cmckigney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Germadnig
Jun 15, 2022 -

All American Ford in Point Pleasant responded

Thank you, we love seeing these kinds of reviews! We're delighted All American Ford in Point Pleasant delivered thorough assistance that shaped your seamless experience. Enjoy your new Ford Bronco Sport!

June 08, 2022

Very friendly and professional group, went out of there way to make sure every part of sale was as promised More

by Stephen Forni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Jun 09, 2022 -

All American Ford in Point Pleasant responded

Stephen, thank you for taking the time to review us! We are so glad to hear that you had a successful purchase experience working with the All American Ford in Point Pleasant team. Drive safely, and we hope to see you back again down the road!

June 06, 2022

Always professional. Respectful,courteous.And very nice to deal with.more than helpful every time. More

by larryhollis66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Boyle, Joey Delorenzo, Ryan Loving, Tim Orland, Scott Schaefer
Jun 07, 2022 -

All American Ford in Point Pleasant responded

Larry, thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the All American Ford in Point Pleasant team. Drive safely, and we hope to see you back again down the road!

May 20, 2022

Everything went fine. just took my car in for a recall. I have nothing more. More

by dnersita
Recommend Dealer
Yes
Employees Worked With
Dave Murray
May 18, 2022

Car was promised on day 2 customer service rep went home sick nobody contacted me.I had to call dealership and the rep told me it will not be ready until day 3.Rep was asked what I’m am supposed to do.She j More

by Luis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Orland
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