All American Ford of Hackensack

My husband and I have had a rough couple of years financially, with multiple layoffs in his job as a union plumber, the loss of my job, and a medical emergency that finally pushed us into bankruptcy. financially, with multiple layoffs in his job as a union plumber, the loss of my job, and a medical emergency that finally pushed us into bankruptcy. Throughout, we managed to continue making our mortgage payments and car payments, and continued after the discharge. Unfortunately, our attorney did not reaffirm our car loans as we requested, and we found out that our on-time payments were not being reported to credit agencies to help us rebuild our credit. I had visited multiple dealers, including the one we've bought or leased our last three vehicles at, to try to get a smaller, more affordable vehicle, better on gas, and at a lower lease payment while payments would be reported to the credit agencies. Some, especially my long-term Toyota dealer, were downright rude to me, some were just sorry that with my poor credit, they couldn't get me to a payment I could afford. When I walked into All American, they directed me to Ansoni, who at first, came to the same conclusion as all the rest of the dealers had, they couldn't do what I really wanted. But he was kind and did not treat me like a dirtbag because I had been down on my financial luck. I appreciated the time he took, and that he did not get an attitude with me. I left feeling defeated but hopeful that by saving up some more $$ for a downpayment, I might be able to do it a couple months down the road. In the car on the ride home, Ansoni called me and told me that he had gone to another staff member at the dealer, explained my situation, and were going to take a chance on me and get me into a nice vehicle at the price I needed to be at! I was amazed. I believe that without his going the extra step, I would not be driving a brand new smaller, vehicle at a lower monthly payment than what I had been making. Ansoni and All-American Ford are AWESOME. More

Travis is a very down to earth guy. He hustled to get me Travis is a very down to earth guy. He hustled to get me the vehicle I really wanted. I'm happy with all the work he did. Would recommend my family Travis is a very down to earth guy. He hustled to get me the vehicle I really wanted. I'm happy with all the work he did. Would recommend my family and friends to visit him to buy a car. More

Ryal was fantastic. He was direct and straight to the point. Made buying a new car painless. I'd absolutely recommend him to anyone I know. point. Made buying a new car painless. I'd absolutely recommend him to anyone I know. More

My wife and I have both purchased and leased a vehicle from Larry Rubin at All American Ford. Both the buying and leasing experiences were good. Larry was willing to work with us on prices, was patient as from Larry Rubin at All American Ford. Both the buying and leasing experiences were good. Larry was willing to work with us on prices, was patient as we discussed our options, took us for test drives, and ensured that we were completely satisfied. The only complaint is how long the process takes. Granted, we did go late on the last day of the month, but we felt that three and a half hours was excessive. All-in-all, we have been pleased with All American Ford, and Larry Rubin in particular. We would recommend him to our friends. More

honestly, i was reluctant at 1st to even go to a ford dealership becuase of the nightmares i have had at other dealerships for leasing a new car. its been about 10 years since ive been shopping around an dealership becuase of the nightmares i have had at other dealerships for leasing a new car. its been about 10 years since ive been shopping around and i knew i had to take the plunge because my old car was on its way out. i cant put in words the level of curtsy that was shown to me before i even walked through the door. I had spoken to john selman who is probaly the busiest person at ford yet he still had time for me to take an unkown call from a RANDOM number and personally put me in touch with one of his most professional salesman,,,Carlos Marin. Wow. This guy blew me away with the amount of professionalism and respect he showed me. i have heard horror stories of people buying or leasing a new car and their only problem was that they probably didn't go to Ford of Hackensack and work with Carlos Marin. this guy took all the bad things out of dealing with Salesmen and made a believer out of me. not only did he sell me on a new car but he sold me on being a member of the ford family of Hackensack. there was no cheap sales talk or the typical back and fourth that most people go through when dealing with buying a new car. Carlos sat with me and took his time because it was a big purchase for me and he treated me in way where i was not just another sale to him. he took his time and explained the car to me and even offered me lunch while i was waiting. he also explained the special platform package to me 3 times to make sure i had the option of taking it. what a guy, what a dealership, what a truck . Thank you John Selman and Carlos Marin for making me a beliver More

I live in Virginia, so I had to deal with Anthony Girratono (sales manager) via phone (text, voice, and email). I had to follow up with him to even receive the details on the Ford Raptor I wanted to Girratono (sales manager) via phone (text, voice, and email). I had to follow up with him to even receive the details on the Ford Raptor I wanted to purchase. His responses were very short and uninterested. I asked if it was possible for the dealership to pick me up from the airport (after I had put a deposit on the vehicle, and booked a flight). He texted back indicating I was better off taking a cab. No explanation, no thank yous, nothing. He acted as though my purchasing the vehicle from them was a favor to me. So, I took my business to another dealer (also not local to me) who made an effort to be informative, respond quickly and be as accommodating to me as possible. More

It was an overall pleasant experience. Everybody was very helpful and knew what they were doing. I would go back and would recommend All American to my friends. helpful and knew what they were doing. I would go back and would recommend All American to my friends. More

Travis made the car buying experience very easy. I came to look at used pick-up trucks and I wound up buying new. This was done without any pressure whatsoever. to look at used pick-up trucks and I wound up buying new. This was done without any pressure whatsoever. More

I had a great experience leasing my 2013 Ford Fusion. Ray Rodriguez helped me get a great car at a great price. I am very happy with my new car. Ray Rodriguez helped me get a great car at a great price. I am very happy with my new car. More

I am a salesperson in the foodindustry. In this time of companies distinguishing themselves from others to gain an edge on their competitors in a highly competitive market, they urge their employees to set companies distinguishing themselves from others to gain an edge on their competitors in a highly competitive market, they urge their employees to set themselves above and beyond what a normal work day would be. In my company as in others in the sales department, we do not like to be called sales people, rather more of a consultant. When you hear, "salesman", you want to shut the door. Larry Rubin in my mind was not a salesman, rather a consultant, which in my mind is what I want when dealing with purchasing something. He set himself above and beyond others I was dealing with in deciding what car to buy. Larry was obviously there to make a sale, let's be realistic here. The difference here is, he was a consultant. He greeted me respectfully, he asked open ended questions figuring out what my needs were. He came up with solutions for me, and here we are, I am driving in a new vehicle that I am happy with. It was a long process that we went through but that's what happens when you are making an important decision in life. From beginning to end, Larry was a true professional and really represented his company very well. I will recommend him and the dealer to others looking for a new car. The dealership made it comfortable while I was there and I even enjoyed a beverage and some delicious popcorn. More