All American Ford of Hackensack

This is our 3rd car with All American. We wouldn't think of going anywhere else because we fell like we have become a part of the family there. We always deal with Carlos Marin who has been nothing but supp of going anywhere else because we fell like we have become a part of the family there. We always deal with Carlos Marin who has been nothing but supportive, helpful, and willing to work really hard to get us the best possible deal. This time he put us in a brand new explorer for a price we couldn't believe. We didn't even discuss the explorer because we assumed it was out of our price range. Take note... always ask, you never know if you don't. We are thrilled with our new car and as Carlos put it he played Santa and gave me my best Christmas present. Thank you to everyone at All American especially Carlos. We will most definitely be back. More

All American was the 2nd dealer I had visited in my search for a Econoline van. I briefly spoke with Jim Payne and he let me know that they did not have any used E250s in stock but would keep me in min search for a Econoline van. I briefly spoke with Jim Payne and he let me know that they did not have any used E250s in stock but would keep me in mind and get back to me. 2 days later he called to let me know something came in and I went down to take a look. I didn't really like what was there at that point but we started talking about maybe purchasing a new van instead. Back and forth we went with the price and I ended up leaving there after talking to Steve V to check my other options. After all was said and done, I visited 4 dealerships but ended up going back to All American in Hackensack. I had a similar deal set up at another dealership near by but went with Jim and Steve because they showed the most interest in me and seemed like they wanted my business more and kept calling me. They both seem to be great guys and thats the type of people I like to give my business to. I will DEFINITELY go back to make future purchases and they will be the only Ford dealer I ever recommend to anybody. More

Brian was great and very helpful. He completely went through all details and concerns with us. We would prefer to work with him going forward and would repeat just from our experience with him. He reall through all details and concerns with us. We would prefer to work with him going forward and would repeat just from our experience with him. He really made the whole experience very pleasant. Thank you Brian. More

Made me feel welcome. I first inquired over the internet and had a few communication problems but once I got to the dealership it was all very easy. Laid out all the options for me and help me through all t and had a few communication problems but once I got to the dealership it was all very easy. Laid out all the options for me and help me through all the paperwork and explained everything very clearly. They did not try to hide anything and left everything out in the open. Very honest. Then Jim took me outside and explained all the features of the car one by one. They also make someone available during the week whose sole job is to help people if they have troubles with the features of the vehicle such as syncing your cell phone with the car. I would recommend this dealership. More

Very helpful, did not make me feel as though I was a burden. Allow me to test drive sevceral different cars I was interested in. Also provided me with lunch while I waited for the car and paper work to burden. Allow me to test drive sevceral different cars I was interested in. Also provided me with lunch while I waited for the car and paper work to be perpared. More

jim made our experience very pleasant for buying our car. jim was very knowledgeable and seemed like he had been doing this for a long time, at the end talking to jim he explained he has only been doing th jim was very knowledgeable and seemed like he had been doing this for a long time, at the end talking to jim he explained he has only been doing this a short time. More

this dealership is in a great location customer service is great and variety of cars are great as well. i was treated with respect and professionalism. i am a new car buyer and they helped me out and got m is great and variety of cars are great as well. i was treated with respect and professionalism. i am a new car buyer and they helped me out and got me the best deal possible for the credential's i was trying to meet. i definitely recommend this dealership if you live in bergen county or are close by and want a ford car More

Our salesperson, Jim (Jr.) was very helpful, courteous, polite and personable. He gave us great customer care and helped us to choose the vehicle that best suited our needs. We are very happy with our pu polite and personable. He gave us great customer care and helped us to choose the vehicle that best suited our needs. We are very happy with our purchase and would recoommend All American to friends and family. More

Service was awesome, selection was great! The whole process was easy and painless! I already have and will continue to reccommend All American Ford to my friends, family and co-workers. process was easy and painless! I already have and will continue to reccommend All American Ford to my friends, family and co-workers. More

Jim Payne Jr was very helpful in the lease of a 2011 F-150. He went over all of the aspects of the vehicle, the various options available to me, and what I could do as far as pricing. Throughout the cou F-150. He went over all of the aspects of the vehicle, the various options available to me, and what I could do as far as pricing. Throughout the course of the purchase he was very available and open with the practicality of the purchase. I would recommend him to any one else looking for a vehicle. More