All American Ford of Hackensack

Great Service Department I brought my 2010 Explorer in to resolve an issue related to not having any heat in the passenger compartment and possible transmission issues. I exp I brought my 2010 Explorer in to resolve an issue related to not having any heat in the passenger compartment and possible transmission issues. I explained the problem to Ken, he wrote up the service order and reviewed it with me to see if he had addressed all of my concerns, Once the problem was diagnosed, Ken followed through with the Continued Service Plan people to get the service that was covered by warranty authorized right away so that the car could be fixed as soon as possible. Ken kept me updated throughout the entire process. He is a great example of the commitment to customer service by the employees of All American Ford. More

Great Job Job was completed quick with friendly service. Luckily the job was completed quick.Didnt need a loaner. I wish if I did need a loaner I wouldn't hav Job was completed quick with friendly service. Luckily the job was completed quick.Didnt need a loaner. I wish if I did need a loaner I wouldn't have to wait 4 weeks . Thank Ampura for all of your help !!! More

Great experience Receive excellent customer care by both Eddie and Carlos, who made my buying my new Expedition a great experience. I would highly recommend All Ameri Receive excellent customer care by both Eddie and Carlos, who made my buying my new Expedition a great experience. I would highly recommend All American Ford and both Eddie and Carlos. More

Had a great experience, everyone was very friendly. Vivian went above and beyond to help us. Everyone there was very helpful and friendly. I would diffenitly recommend your dealership to everyone I know Vivian went above and beyond to help us. Everyone there was very helpful and friendly. I would diffenitly recommend your dealership to everyone I know. More

SERVICE IS IMPORTANT ONCE YOU LEAVE THE SHOWROOM YOU NEED TO KNOW THAT YOU CAN COUNT ON YOUR DEALERSHIP TO BE THERE IF YOUR CAR NEEDS SERVICE & THIS DEALERSHIP IS THERE F ONCE YOU LEAVE THE SHOWROOM YOU NEED TO KNOW THAT YOU CAN COUNT ON YOUR DEALERSHIP TO BE THERE IF YOUR CAR NEEDS SERVICE & THIS DEALERSHIP IS THERE FOR YOU & MAKES THE PROCESS VERY EASY More

Always amazing service I suspected an issue, they diagnosed it and fixed it quickly. I am always treated as if my business matters to them and they value me as a customer. I suspected an issue, they diagnosed it and fixed it quickly. I am always treated as if my business matters to them and they value me as a customer. More

Great experience It was a great experience to lease a 2015 Ford Edge , Rudy was the person who we're dealing withhe was polite and professional, I definitely recommen It was a great experience to lease a 2015 Ford Edge , Rudy was the person who we're dealing withhe was polite and professional, I definitely recommend to work with a professional team like All American Ford in Hackensach. More

Steady exceptional service I have been a customer of All American Ford for close to 20 years and 5 vehicles, simplely stated the All American Ford delivers great service. I have been a customer of All American Ford for close to 20 years and 5 vehicles, simplely stated the All American Ford delivers great service. More

Excellent car service experience Ken did a great job with our "Works" service visit, and also by ordering a replacement rear view camera system under our new car warranty. We look for Ken did a great job with our "Works" service visit, and also by ordering a replacement rear view camera system under our new car warranty. We look forward to having All American Ford getting it installed and operating again! Thanks ! More

accomodating after speaking with the service writer (Ken Whyte) he worked out the details and got me into service for a battery replacement, within the hour. after speaking with the service writer (Ken Whyte) he worked out the details and got me into service for a battery replacement, within the hour. More