All American Ford of Hackensack

This was my 4th dealership that day, trying to decide on a lease. I had my heart set on a Honda CRV. I went to All Amercian Ford to look at the Edge and met Patrick. He was very helpful and nice and not pus a lease. I had my heart set on a Honda CRV. I went to All Amercian Ford to look at the Edge and met Patrick. He was very helpful and nice and not pushy. Patrick then took me down to the lot to drive the Ford Escape which I never had even thought of, but it was more in my price range. Because Patrick was new, the manager Steve V helped us to work out the deal. Both men were very pleasant and accommodating. I would definitely recommend them to my friends More

When I've walked in to this dealership in the past, it was a bit difficult to find a salesperson. This time, Carlos came up to me, we discussed that I was deciding whether or not to trade in a 2005 F150 was a bit difficult to find a salesperson. This time, Carlos came up to me, we discussed that I was deciding whether or not to trade in a 2005 F150 for a new one, and he showed me what was available and what they could do to get me into a new truck. He was knowledgeable about the vehicle, and was able to make the changes that I needed to seal the deal. He was a pleasure to work with, as was the dealership. Hopefully, it will continue, More

The service was incredible, and we were in and out very quickly. The price was great, I traded in my truck and I was given everything it was worth. Salesman James Payne knew exactly what he was talking abo quickly. The price was great, I traded in my truck and I was given everything it was worth. Salesman James Payne knew exactly what he was talking about and was willing to do whatever he needed to do to make you satisfied. General Manager Joe Fisher was very personable and thanked us for our business and is incredibly knowledgeable himself. We will certainly be visiting there again. More

Very good experience. Got all that was promised. Very nice customer service, nice rest area. over all experience was very accepting not too much pressure. nice customer service, nice rest area. over all experience was very accepting not too much pressure. More

USAA buying service via internet initiated contact. USAA buying service via internet initiated contact. priced a specific car model and options, questioned the validity of the low price and question USAA buying service via internet initiated contact. priced a specific car model and options, questioned the validity of the low price and questioned specifically the motor size. there were multiple emails and telephone calls to confirm. made the trip (about one hour) to discover the price was for a 4 cylinder not the 6 that we discussed and confirmed...not happy and leaving. Jim Payne, force of personality and good manners charmed and encouraged me to see the way toward a car they were expecting in the following week that met the specifications even at the higher price. I bought the car from Jim Payne accepted delivery today from him on his scheduled day off. jim Payne is a gentlemen and excellent at his craft. More

Mac and the staff of All American Ford made my purchase experience exceptional. Everyone was pleasant to deal with and every detail of the transaction taken care of. I love my new car and would not hesitat experience exceptional. Everyone was pleasant to deal with and every detail of the transaction taken care of. I love my new car and would not hesitate to go back to All American. More

First, the entire dealership is immaculate and every First, the entire dealership is immaculate and every employee goes about their business like they know exactly what they are doing. A far cry First, the entire dealership is immaculate and every employee goes about their business like they know exactly what they are doing. A far cry from other car dealers I visited recently. My salesperson (Steve Martino) was informative, patient and as friendly and forthcoming as it's possible to be. In the business office Richard Fernandez made the experience of signing a sheaf of papers understandable and relaxing. I'll be shocked if the service department doesn't live up to the high standards of everyone I dealt with on my visit. Lastly, I love the Fusion I was sold (I have been a GM person my whole life!), and can't imagine how a car buying experience could have gone any better. I'd also like to add that the Ford website is a dynamite tool for gathering information before you make a decision to buy. More

the overall experience was great, James was very helpful and professional, i would definitely recommend this dealership to friends and family and would come back myself. and professional, i would definitely recommend this dealership to friends and family and would come back myself. More

Jim met us at the door and was more than helpful thru the entire sales process. He got me the price I wanted, a great trade in value and was there for all questions that could aris. He was So totally with it entire sales process. He got me the price I wanted, a great trade in value and was there for all questions that could aris. He was So totally with it that we came back the next week to buy my husband a new truck and Jim took the time to show him the inventory and work out a loan for him. I have recommended this dealer ship and Jim to all my frriends and will continue to shop there. Donna & Bruce Hansen More

Friendly dealership, offered anything to make the transaction a better experience. Didn't feel pressured, Show room was immaculate, cleanest car I have ever leased, I will probably only deal with thi transaction a better experience. Didn't feel pressured, Show room was immaculate, cleanest car I have ever leased, I will probably only deal with this Ford Dealership for as long as I live in NJ. More