All American Ford of Hackensack

Professional Sales Team The deal was done with a very professional sales team in a very friendly atmosphere. Will not hesitate to recommend them to family and friends. The deal was done with a very professional sales team in a very friendly atmosphere. Will not hesitate to recommend them to family and friends. More

First pick up Like the choice of vehicles. We would recommend AAF. We had a positive experience with our Sales Rep, Rudy. We have leased many vehicles in the pas Like the choice of vehicles. We would recommend AAF. We had a positive experience with our Sales Rep, Rudy. We have leased many vehicles in the past from AAF. More

A great way to buy a vehicle! I enjoyed the experience it was a comfortable, not pushy, and one of the easiest purchases that I made. Tha sales persons performance was great. I enjoyed the experience it was a comfortable, not pushy, and one of the easiest purchases that I made. Tha sales persons performance was great. More

Great service , done right, on time and Ken Whyte, service advisor, is an asset to your dealership and is makes certain that my car is ready when promised , done right, on time and Ken Whyte, service advisor, is an asset to your dealership and is makes certain that my car is ready when promised More

service was backed up i would"ve given a better rating but they were so back up i figured cause of the holidys. normally they are alot better with keeping you informed when i would"ve given a better rating but they were so back up i figured cause of the holidys. normally they are alot better with keeping you informed when you can pick up your car from service. More

Gratifying Experience My mother purchased a Ford Fusion SE from this dealership in 2013. She was very happy with her car until a young man plowed into the rear end of it 4 My mother purchased a Ford Fusion SE from this dealership in 2013. She was very happy with her car until a young man plowed into the rear end of it 4 weeks before Christmas while it was parked outside her home in Teaneck. Mom is 92 and thought, at the time of that purchase, that the car would outlive her but such was not the case. A family friend, knowing of Mom's situation, referred us to Rudy Porter at the Hackensack dealership. Yesterday, we went there and introduced ourselves to Mr. Porter. Our friend had also contacted him to let him know to expect our visit. He tailored a car lease of a 2016 Ford Fusion SE to my mother's total satisfaction. He explained in detail every aspect of the lease and, to our surprise, finalized all the paperwork so Mom drove the car home. Before he let her drive home he took the time to show her everything inside the card and let her drive around the dealership lot. I would like to thank Mr. Porter for making my Mom's car leasing a positive experience for her and me. He had such an upbeat personality and his customer service was excellent. Thanks for making our day, Mr. Porter! More

Awesome service Great experience, friendly and professional. Keep me up to date on service. Great area to relax and wait with coffee and snacks. Didn't take too long. Great experience, friendly and professional. Keep me up to date on service. Great area to relax and wait with coffee and snacks. Didn't take too long. More

Great Salesperson I recently purchased/leased my second vehicle with All American Ford. My wife drives fords and so does my father in law. We have all used All Americ I recently purchased/leased my second vehicle with All American Ford. My wife drives fords and so does my father in law. We have all used All American Ford both in Hackensack & Paramus. We have all been quite happy... I have used Rudy Porter with both transactions and could not be more pleased with him. Rudy has made both transactions easy & enjoyable. Great Job Rudy!! But I must share one very disappointing event that took place. On my trade in vehicle, that was used towards my new Ford vehicle, I had a bug deflector that I had purchased and installed myself. I forgot to remove this when I went to the dealership to pick up my new car. While I was waiting for everything to be finalized, I asked for a favor... I asked if the bug deflector could be removed from the car for me. I was told that the dealership would be happy to remove the bug deflector for the price of approximately 159.00. They then said they could sell me one for $90.00. How Rude! This was not the best example of Customer Service provided that day. My overall experience was great and Rudy Porter was outstanding, but I wanted to share this one very disappointing experience. More

PleaSant Ken Whyte was very knowledgeable about the problem with our Explorer, diagnosed it, quoted it and completed the job expeditiously. He was very courte Ken Whyte was very knowledgeable about the problem with our Explorer, diagnosed it, quoted it and completed the job expeditiously. He was very courteous and helpful, I would take my vehicle there again. More

short and sweet work was done within estimated time. Ken Whyte was very helpful. We had a software glitch resulting in the final report not indicating tire rotation work was done within estimated time. Ken Whyte was very helpful. We had a software glitch resulting in the final report not indicating tire rotation but when I returned later Ken used a different code and was able to print all work done correctly. More