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All American Ford of Hackensack

Hackensack, NJ

4.6
1,482 Reviews

520 River Street

Hackensack, NJ

07601

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1,482 Reviews of All American Ford of Hackensack

November 12, 2015

Great! I bought a used VW New Beetle 08 in March 2015 with Jesus Marante. I come in for for service on my car for Oil changes called The Works. Oil change, More

by prph4ever2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Marante, Kenneth Whyte, Jose Organ
Nov 15, 2015 -

All American Ford of Hackensack responded

Thank you for reviewing your service experience! We plan to continue giving great service and a comfortable place for all our guests during their stay at our dealership. See you soon! Joseph Fisher, General Manager

November 12, 2015

Bought Mustang GT & choosing for regular maintenance This was my second service visit to the service department and both times I was treated like a VALUED customer. From the man taking my information at More

by JCStang15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy (I don't know his last name, but he's one of their mechanics who knows everything on servicing Mustangs), Carlos Marin, Anthony Girrattano, Jason Nazco
Nov 15, 2015 -

All American Ford of Hackensack responded

Thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We appreciate your recommendation as well. See you again soon! Joseph Fisher, General Manager

November 11, 2015

Great Service! I went in for "The Works" vehicle checkup package. Service advisor Ken Whyte was very helpful, polite and professional. I didn't have to wait long. More

by catoso21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Nov 15, 2015 -

All American Ford of Hackensack responded

Thank you for the nice review! Ken is an excellent service advisor and we’re thankful to have him on our team. We're very happy to hear that he was there to provide you with an excellent service. We thank you again and be sure to like us on Facebook to catch the latest service specials! Joseph Fisher, General Manager

November 11, 2015

New Car and pressure free As we arrived at the dealership we were greeted by Robert with a simple hello and how are you today. During our time with him he was very professional More

by chris1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Caminero
Nov 15, 2015 -

All American Ford of Hackensack responded

Hi Chris! Robert is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook page! Joseph Fisher, General Manager

November 10, 2015

oil change and new shocks and struts kenneth whyte is prompt, reliable, honest and a gentleman. He made all three of my service visits a positive experience. Ultimately, he delivered wha More

by f-troop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Nov 15, 2015 -

All American Ford of Hackensack responded

Thank you for taking the time to give us feedback on your service visits! We're glad to hear that Kenneth always gives you a positive experience. Thank you for your continued business and enjoy your F-150! Take care. Joseph Fisher, General Manager

November 09, 2015

as always a pleasant experience Service writer Ken was extremely helpful, technician Joe C also was excellent, they explained everything to me and didn't pressure me with un necessar More

by b3jxm02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Carnevale, Kenneth Whyte
Nov 09, 2015 -

All American Ford of Hackensack responded

Thank you for your excellent review! I'm very happy to hear that Ken and Joe were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Take care! Joseph Fisher, General Manager

November 08, 2015

Oil change quick lane It was time for my oil change. I walked in with out an appointment and was out in a heart beat! It was fast and the staff was friendly. More

by Marisolm99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Nov 09, 2015 -

All American Ford of Hackensack responded

Thank you for taking the time to submit this amazing feedback! Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left All American Ford Hackensack satisfied. We are very appreciative of your 5-star review! See you again! Joseph Fisher, General Manager

November 08, 2015

:) Great Service Great Customer Service, helpful responsible, full of energy. I would definitely recommended for any oil change, truly Honest. Thank you for making my More

by Kim1428
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Nov 09, 2015 -

All American Ford of Hackensack responded

Thank you Kim! It was a pleasure to assist you and please let us know when we can do so again! Take care. Joseph Fisher, General Manager

November 06, 2015

serviceing - oil change Ken Whyte was pleasant to deal with, with no problems My first time there and it was a good experience I will be back Thanks More

by jjth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Nov 09, 2015 -

All American Ford of Hackensack responded

Thank you for the nice review! I am happy to hear your time spent with Ken was pleasant. We look forward to your next visit! Joseph Fisher, General Manager

November 04, 2015

Servicing - Oil Change I always dread taking my car in as other things are usually wrong and painful, But this was an excellent experience for me and fast too! Thanks to More

by Grammadoit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Nov 09, 2015 -

All American Ford of Hackensack responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an excellent experience. We'll be sure to pass your thanks on to Ken and we look forward to working with you again down the road. Joseph Fisher, General Manager

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