All American Ford of Hackensack

very professional and courteous. employees were friendly and the service to my vehicle was done in a timely manner. service manager was very helpful and thanks to the young man employees were friendly and the service to my vehicle was done in a timely manner. service manager was very helpful and thanks to the young man who serviced my car. More

Quick Lane Oil Change/Tire Rotation Kenneth Whyte was outstanding. Greeted me immediately, advised of the time and kept me informed. Highly recommend from the service adviser perspecti Kenneth Whyte was outstanding. Greeted me immediately, advised of the time and kept me informed. Highly recommend from the service adviser perspective. My issue is just around the time it takes for a "quick lane" oil change. An oil change and tire rotation was just shy of two hours and there was only one vehicle before mine and it was already down off the lift. I chose All American's quick lane because previous visits to the dealer service department for an oil change was typically 4 hours! Would like to continue using the dealer vs. other quick service oil lubes, but AA Ford needs to figure out how to speed it up. An oil change and tire rotation should not take nearly two hours. More

service department Kenneth not only estimated the job within $5 of finished cost but also worked with me on the price. i would recommend having all of your vehicles serv Kenneth not only estimated the job within $5 of finished cost but also worked with me on the price. i would recommend having all of your vehicles serviced here. More

Excellent Customer Service! Awesome customer service. Brandon Rodriguez was courteous and professional. This made my car buying experience great. If your shopping for a I highl Awesome customer service. Brandon Rodriguez was courteous and professional. This made my car buying experience great. If your shopping for a I highly recommend you contact him. More

The Works on my New Truck I went in to have The Works done on my 2008 Ford Explorer. I walked and met Ken Whyte. He was pleasant and refreshing early on a Saturday morning. H I went in to have The Works done on my 2008 Ford Explorer. I walked and met Ken Whyte. He was pleasant and refreshing early on a Saturday morning. He made my experience an easy one and he is an excellent employee!!! He was very knowledgeable and was made me feel very comfortable. I was very pleased with my service and I will continue to bring my truck for service. Thanks Ken!!!! And a special Thanks to the young man who serviced my car. More

Excellent Service given by an Automobile Professional Robert Again Kudos to Robert Caminero who made my important purchase of my F 150 an enjoyable event. Highly recommend this dealership. The only drawback in t Again Kudos to Robert Caminero who made my important purchase of my F 150 an enjoyable event. Highly recommend this dealership. The only drawback in the process is the confiscatory Sales Tax in this liberal state of NJ More

Excellent & Prompt Service Had our 2015 Ford Explorer fully serviced and service advisor Ken Whyte was wonderful. He was upfront about the service time (45 minutes-1 hour) & in Had our 2015 Ford Explorer fully serviced and service advisor Ken Whyte was wonderful. He was upfront about the service time (45 minutes-1 hour) & informed me of my rewards & rebates. My truck was ready in 50 minutes & I can not believe that the cost was so reasonable for "The Works" service. There is no reason to go to a "quick lube" when you're receiving top quality service at All American, with Ken supervising. More

Excellent service Had our 2015 Ford Taurus SHO serviced at All American Ford, in Hackensack, NJ and service advisor Ken Whyte made certain that everything was done prop Had our 2015 Ford Taurus SHO serviced at All American Ford, in Hackensack, NJ and service advisor Ken Whyte made certain that everything was done properly and in a timely manner, We would highly recommend this dealership based on our experience with Ken. Jerry & Ellen More

Refreshing! I chose to go to the express oil change center vs. the service center across the street for a quick oil change. Kenneth was cheerful, accomodating and I chose to go to the express oil change center vs. the service center across the street for a quick oil change. Kenneth was cheerful, accomodating and genuinely aimed to proivide me and my 2 1/2 yr old daughter with a great experience while we waited. Happy I went and I'll choose them again. More

Stress free I found this dealership looking for a VW Passat. At first I was worried that because I was not going to buy a Ford product, that I would be treated wi I found this dealership looking for a VW Passat. At first I was worried that because I was not going to buy a Ford product, that I would be treated with less courtesy, and respect. Rudy laid those anxieties to rest. He is a true professional and personable man. The car I wanted needed new rotors and brakes. The dealership didn’t hesitate to get the car into their garage and fix do the repairs required. This is a well-run organization, and Rudy is a part of the sense of excellence that I felt while I was there. More