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All American Ford of Hackensack

Hackensack, NJ

4.6
1,481 Reviews

520 River Street

Hackensack, NJ

07601

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1,481 Reviews of All American Ford of Hackensack

June 24, 2015

Great Salesman I recently leased a new Ford Edge from Larry Rubin. This is my fourth leased car from him. He and the sales managers have always made leasing a very p More

by Laura4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Rubin
Jun 25, 2015 -

All American Ford of Hackensack responded

Laura, it was a pleasure to read about your fourth car buying experience at our dealership. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Larry was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best, Joseph Fisher, General Manager

June 24, 2015

Great Service Rudy was great. He was able to get me the best possible deal on an all new 2015 Ford Edge SEL and was also able to get me on the road with the vehicle More

by FordStiles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Porter
Jun 25, 2015 -

All American Ford of Hackensack responded

Thank you for taking the time to write about your experience with us! We work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that Rudy was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best, Joseph Fisher, General Manager

June 23, 2015

Exceptional Service Was not a fan of this dealership until my recent visit with Ken in Service & Ken in Parts. Before this others were not interested in helping with a More

by strawberry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken in the Parts Department, Kenneth Whyte
Jun 24, 2015 -

All American Ford of Hackensack responded

Hey there! Thank you for this great review! Kenneth and Ken are truly an exceptional employees and we appreciate them for giving you a great experience! Thank you again and we look forward to seeing you again in the future. Best, Joseph Fisher, General Manager

June 23, 2015

Exceptional Service...above and beyond I am a very picky person. Rudy took the time and attention that I need and did it with some of the best customer service ever. He has made me a ford f More

by shavarbethea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Porter
Jun 24, 2015 -

All American Ford of Hackensack responded

Thank you for writing about your visit with us! I am happy to hear that Rudy was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Thanks again! Best, Joseph Fisher, General Manager

June 23, 2015

Diligent service I took my GMC Terrain for oil change and tire rotation because I received a friendly reminder to do so at cerráis mileage. All American Ford Hackensac More

by Ford Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Sabino, Kenneth Whyte
Jun 24, 2015 -

All American Ford of Hackensack responded

We are truly grateful for this awesome review! We are thrilled that Kenneth was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Best, Joseph Fisher, General Manager

June 22, 2015

Treated like family! I could not be happier with my experience at All American Ford. We walked in the dealership with the intention of leasing a car for my husband, and w More

by bps8876
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Porter
Jun 23, 2015 -

All American Ford of Hackensack responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Rudy is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Take care! Best, Joseph Fisher, General Manager

June 21, 2015

Eddie is great Eddie helped us pick out our 2015 Ford Explorer. He was extremely nice from the first hello and made my wife and I feel very comfortable. He went thro More

by Rubenr0616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Watson
Jun 22, 2015 -

All American Ford of Hackensack responded

Your marvelous review means a lot to us, Ruben. We appreciate your feedback and are happy to hear that Eddie was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Joseph Fisher, General Manager

June 19, 2015

A++ All American Ford Hackensack A++ to All American Ford in Hackensack. I recently purchased a new Ford Explorer. My experience at this dealership was amazing. The entire staff are p More

by LorraineM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Fisher, Eddie Watson
Jun 22, 2015 -

All American Ford of Hackensack responded

Lorraine, on behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Eddie, and John are great people person and they strive to create a positive buying experience for every customer. They will be very happy to hear that he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Best, Joseph Fisher, General Manager

June 19, 2015

Do not account for their mistakes The car was not available for the test drive even though I was told that it is over e-mail. I was assured that the car comes with key-less entry pad More

by LB123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hernan Maranon, Joe Fisher, Vivian Zarate, Hubert Daley
Jul 01, 2015 -

All American Ford of Hackensack responded

I apologize that you have been frustrated with your recent car buying experience with us. We want to make our guests feel at ease during the entire process, and I am sorry that this was not achieved with you. That is not how we intend to do business. I would like the opportunity to discuss the situation with you further and make things right. Please feel free to contact me at your earliest convenience. I look forward to hearing from you. Sincerely, Joseph Fisher, General Manager, jfisher@allamericanford.net

June 18, 2015

Awesome experience I met Eddie when I came to see the cars for lease, he gave me an honest quote and tried working with me on my situation. He is an honest happy family More

by uzair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Watson
Jun 18, 2015 -

All American Ford of Hackensack responded

Thank you for taking the time to write about your experience. It is magnificent to know that Eddie and Nelson were able to provide you with the pressure-free and knowledgeable service that All American Ford is known for. Please feel free to call or stop by if there is anything else we can do to help you. Take care! Best, Joseph Fisher, General Manager

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