
All American Ford of Hackensack
Hackensack, NJ
Filter Reviews by Keyword
By Type
1,489 Reviews of All American Ford of Hackensack
My wife and I hadn't purchased a car since 2006. We didn't have a great experience then, and we were skeptical as we went into the dealership with a fair amount of trepidation. But the staff was super didn't have a great experience then, and we were skeptical as we went into the dealership with a fair amount of trepidation. But the staff was super friendly and put us at ease from the moment we walked in. There was never a time when we felt pressured by a "hard sell". Billy sat down with us and slowly explained all of our options, broke down the payment options that were available to us and helped us to make safe, sound decision. We must have sat there for a couple hours, just getting all the details straight... But Billy was so patient in sharing what we needed to know until we got it! After test driving the first vehicle, we decided that we needed something different and without any hesitation, we ran the new numbers and started the process of getting into our Perfect Car! Joe and Billy went out of their way to make everything work out for us, and now our family is much safer in a brand new Ford EDGE. All American Ford made Believers out of my wife and I. The other great fact that did it for us, was the service that was available to us as customers. I'm almost looking forward to returning just for an oil change, as they really roll out the carpet! The car is perfect and our experience has put a smile on our face every time we get behind the wheel! We will Definitely be making the trip to Hackensack in the future! More
We had a wonderful experience purchasing the car - the sales people were courteous, patient, and very knowledgeable. They were very helpful in choosing the options and explaining the operation of the car sales people were courteous, patient, and very knowledgeable. They were very helpful in choosing the options and explaining the operation of the car. We would choose this dealership again. More
Everyone at the dealership was very helpful and they had the car I wanted at the price I wanted. My overall experience was great from walking in to the delivery of the car. the car I wanted at the price I wanted. My overall experience was great from walking in to the delivery of the car. More
Larry was very patient and extrememly helpful in assisting us with our selection. I am extremely happy with our Edge and look forward to a long relationship with Larry and American Ford. assisting us with our selection. I am extremely happy with our Edge and look forward to a long relationship with Larry and American Ford. More
Larry and his finance team were an incomparable pleasure to work with. I am enjoying my new explorer as much as I enjoyed working with these folks. to work with. I am enjoying my new explorer as much as I enjoyed working with these folks. More
Wow!!! where do I begin.... I was greeted with a smile as soon as I entered the building by Kyle asking me if there was anything that he could help me with. I explained that I may be interested in getting a soon as I entered the building by Kyle asking me if there was anything that he could help me with. I explained that I may be interested in getting a new SUV and that I was an 'early bird' lessee. He asked me all the relevant questions then took me on a mini tour when I saw the car I wanted. It was love at first sight. I was even more amazed at the effort he made to make the deal happen. It was challenging but he made it happen. I would reccomend my family and friends to this dealership and have them ask for Kyle Robinson. He is one of the few who has the patience to deal with them :). More
Steve and Eddie made the entire experience very enjoyable. Both men worked very hard to help me and my wife to get the best car and deal possible. I would highly recommend both guys and the All Ame enjoyable. Both men worked very hard to help me and my wife to get the best car and deal possible. I would highly recommend both guys and the All American Ford in Hackensack to anyone looking to purchase a car More
Larry Rubin was wonderful to me as always. Larry and his team worked very diligently to get me the best deal for my lease purchase. This is my second time leasing with him. Overall, the staff at All americ team worked very diligently to get me the best deal for my lease purchase. This is my second time leasing with him. Overall, the staff at All american are truly a great team.!!! Keep up the good Work All American Ford of Hackensack,NJ!!!! Love You Guys!!! Best, La'Keisha Reyes More
The experience we had at All American Ford in Hackensack was above and beyond anything we ever expected. To be honest, we walked into the dealership not expecting to purchase a vehicle at all. However, the was above and beyond anything we ever expected. To be honest, we walked into the dealership not expecting to purchase a vehicle at all. However, the quality of customer service and fair pricing was so good that we wound up leaving with a vehicle that day. In fact, the experience was so memorable we wound up getting another vehicle from them two days later. In particular, Carlos our salesman, Joe the sales manager and Chris the finance manager were terrific. We were not pressured or constantly hassled. When we saw a vehicle we were interested in, we were free to try out all of the features. When we made the deal, we were given a hands-on tour of our new vehicle. By the end of our first purchase, we felt very well taken care of. It was due to their level of customer service that we decided to visit them again for our second vehicle. With that purchase, all we needed to do is call Carlos with our specifications, and within minutes he found the perfect vehicle to meet our needs and worked with Joe to get us a great deal. When it came to financing, Chris was incredibly easy to work with and made the whole process simple. Again, a shining example of the wonderful customer service we received. While shopping we spoke with other customers in the showroom, many of whom have purchased from All American Ford in the past.,and they all said the same thing - they keep going back there for the service. In short, without sounding like a commercial, the staff at All American Ford were amazing, and we would wholly recommend them to anyone looking for a new vehicle. More
I have been going to All American Ford of Hackensack for many years, I just leased my 5th car with them. My salesman is Carlos Marin. Carlos has always helps me attain the best deal possible. He goes that e many years, I just leased my 5th car with them. My salesman is Carlos Marin. Carlos has always helps me attain the best deal possible. He goes that extra mile to ensure customer satisfaction. My experience has always been great they are a friendly first name basis dealer I feel that they really know their customers. I will continue to refer friends and family. See you in 2 years :) Blanca Vergel More