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All American Subaru in Old Bridge

Old Bridge, NJ

4.9
1,075 Reviews
Call Dealership (732) 520-2842
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3706 Route 9 South

Old Bridge, NJ

08857

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1,075 Reviews of All American Subaru in Old Bridge

December 28, 2022

Service department personnel are very good and courteous. One pet peeve, the dealership charges 3.5% when using a credit card. For a large dealership such as this, it’s a bit cheesy. It’s not like they’re a More

by Skbrody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Triola
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Jan 09, 2023 -

All American Subaru in Old Bridge responded

Thank you for the review. We are glad to hear that you are confident in the team to get the job done. With regard to the rest of your feedback, there's nothing cheesy about charging a processing fee. And it has nothing to do with being small vs big. Unfortunately, credit card companies charge the fee and it's a straight pass-through fee for us so that we can keep our service charges as competitive as possible. We'd be happy to discuss this further if you'd like. Thank you, Mike Roman - Service Manager - 732-242-0463

December 28, 2022

We had a great experience and the salesperson were excellent very considerate and helpful. Thanks so much in and out of the dealership in an hour. More

by skyb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jess Sroczynski
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Dec 29, 2022 -

All American Subaru in Old Bridge responded

Thank you for your confidence in our team! We appreciate your feedback here at All American Subaru in Old Bridge. Have a great rest of your day!

December 26, 2022

Buying a new car was a pleasant experience. Jon, the salesman explained all of the features of the car, and made buying it quite easy More

by Skisnowbunny
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jon Zois
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Dec 27, 2022 -

All American Subaru in Old Bridge responded

Thank you for the great review! We are so glad to hear that Jon delivered such a successful purchase experience. Drive safely, and we hope to see you back again at All American Subaru in Old Bridge!

December 26, 2022

Amanda did an excellent job at explaining everything. I was not happy with being charged a fee for using credit card. No one carries that much cash with them. More

by ellen.grace70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Reed
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Jan 18, 2023 -

All American Subaru in Old Bridge responded

Ellen, thank you for the great review! We are so glad to hear that Amanda delivered such a successful service experience. With regard to the rest of your feedback, we never intend to inconvenience our guests, and I would be happy to speak with you to see what more I can do to address your concerns. If you are willing to discuss this further, please feel free to reach out. Best, Mike Roman - Service Manager - 732-242-0463

December 26, 2022

Excellent people, competitive pricing. My sales Rep was great, understanding my needs and desires and helping me yet not wasting my time. More

by Dan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dean Fitzgibbons
Report | Print
Dec 27, 2022 -

All American Subaru in Old Bridge responded

The All American Subaru in Old Bridge team appreciates you taking the time to recommend us, Dan. If there is anything else we can do for you, please let us know. Enjoy the ride!

December 23, 2022

Always have pleasant experience with them and kept me updated at all times with the cars status More

by gerim2
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Dec 27, 2022 -

All American Subaru in Old Bridge responded

We’re delighted to get your 5-star review of All American Subaru in Old Bridge! Your trust and loyal business mean the world to us here at All American Subaru in Old Bridge. Thanks for working with the team!

December 22, 2022

Connor is professional, pleasant to deal with, good communication. I got the car I wanted and plan on keeping it for a very long time! More

by KHeather
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Cadigan
Report | Print
Dec 22, 2022 -

All American Subaru in Old Bridge responded

We love hearing great feedback about our awesome team! Thanks for the kudos and we will be sure to pass along the good words to Connor. Have a great day and enjoy the ride! - All American Subaru in Old Bridge

December 21, 2022

Lost a customer for life. Charging extra fee for credit card purchases and ending some services they used to provide in their $60,000 mile recommended service then want to cha More

by Lclang67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melek
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Dec 21, 2022 -

Lclang67 responded

Lost a customer for life. Charging extra fee for credit card purchases and ending some services they used to provide in their $60,000 mile recommended service then want to charge you extra for it. Was told because of inflation. Bye! Will never return! Cost of doing business!

Dec 27, 2022 -

All American Subaru in Old Bridge responded

This feedback is very disappointing to receive. We pride ourselves on transparency and are very upfront about the credit card processing fee of 3.15%. It's something that most all businesses charge from restaurants, barbers, shops, etc. It's just a matter of who is transparent about it, and we pride ourselves on that and offering other payment options to avoid the processing fee. I would appreciate the chance to speak with you directly. If you are willing to discuss this further, please call me directly. Thank you, Mike Roman - Service Manager - 732-242-0463

December 21, 2022

Nice sales rep good attitude I am fully satisfied will recommend this dealership to my friends More

by Faalexs
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Iryna Obolonchyk
Report | Print
Dec 21, 2022 -

All American Subaru in Old Bridge responded

It was our pleasure to work with you! Thank you for the awesome review and for trusting All American Subaru in Old Bridge with your business! We are so glad that our team was able to help make your experience so great. Enjoy the holiday season and have a fantastic day!

Dec 21, 2022 -

Faalexs responded

Happy holidays!

December 19, 2022

Mr. Dean Fitzgibbons provided a thorough explanation and demonstration of the technical features of the vehicle, and answered all questions to my satisfaction. More

by Obermann.ed
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dean Fitzgibbons
Report | Print
Dec 20, 2022 -

All American Subaru in Old Bridge responded

Thank you for this great review of All American Subaru in Old Bridge! Dean and the team appreciate your trust in our business.

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