All American Subaru in Old Bridge

As always I had a very pleasant experience at All American Subaru! I brought my car in for new tires and regular service! I was greeted by Lawrence Chan who handled the ordering of the tires and my American Subaru! I brought my car in for new tires and regular service! I was greeted by Lawrence Chan who handled the ordering of the tires and my service appointment. Lawrence was extremely professional and pleasant! He explained everything that would be done and how long it would take. My car was ready on time! This was during the Pandemic and I was nervous but as promised I was greeted by Lawrence who was wearing a face mask and as he said the waiting area was not crowded and the few people there were spaced out and wearing masks. I left with no worries or concerns! More

Always a pleasant experience. I am always in and out in the time frame specified and service is always excellent. Lawrence is a valuable member of your team the time frame specified and service is always excellent. Lawrence is a valuable member of your team More

My sales person was Dean who i would rate as excellent. He was always prompt and provided the necessary information regarding the Forester (which i eventually bought) I would recommend the dealership He was always prompt and provided the necessary information regarding the Forester (which i eventually bought) I would recommend the dealership to family and friends. More

The Dealership is conveniently located to my home. After having gone to a different Subaru dealership without success, I chose All American, and made a purchase on the spot. having gone to a different Subaru dealership without success, I chose All American, and made a purchase on the spot. More

Dealer originally told me I had to leave car for 3 days to get recall work done and they would give me a loaner. But I had to have less than a 1/4 tank of gas. I had to wait because I had full tank of gas. to get recall work done and they would give me a loaner. But I had to have less than a 1/4 tank of gas. I had to wait because I had full tank of gas. When I did bring in car , I could not show provide ins. card so they would not give me loaner and then told me they could fix in 2 hours. I didn’t like staying in dealership due to Covid 19. But I wanted the work done. Service Rep was nice but waiting area very old and sparse. Not many nice amenities. I will try and find a different dealership in the future to see if Subaru has anything better. ! But work was done in 2 hours , but no car wash or extra gas. We had similar recall with my Lexus and they filled car up with gas and washed the car. I think I’ll have to get 2 Lexus’s next time. More

Service DepartmentTo Liz Triola, Thank you and your Service Department To Liz Triola, Thank you and your staff for a job well done, it's a nice service especially at pandemic period. Best regards Service Department To Liz Triola, Thank you and your staff for a job well done, it's a nice service especially at pandemic period. Best regards More

Great service for recall of fuel pump including use of loaner car. Related problem with fix has been met with equally great response and follow up calls from Lawrence C. Although very inconvenient having loaner car. Related problem with fix has been met with equally great response and follow up calls from Lawrence C. Although very inconvenient having to return for recall I appreciate your responsiveness. More

Very nice employeesService is prompt reasonable and Very nice employees Service is prompt reasonable and the work is professional. Enjoy going there for service...1st time I ever said that. So gla Very nice employees Service is prompt reasonable and the work is professional. Enjoy going there for service...1st time I ever said that. So glad I purchased there. More

Easy, non-pressure buying experience. Good vehicle selection and a good price to boot. Service department has thus far been first rate both before and during the pandemic selection and a good price to boot. Service department has thus far been first rate both before and during the pandemic More

I had Lawrence to help with my oil change service. I had concerns about doing oil change during COVID-19 pandemic. He listened to my concerns and provided a great help. Nice experience. concerns about doing oil change during COVID-19 pandemic. He listened to my concerns and provided a great help. Nice experience. More