All American Subaru in Old Bridge

Truly Outstanding! This was the best experience I've had with ever purchasing a car! Our salesperson Connor was a hands down saint! From the time we called in and spoke This was the best experience I've had with ever purchasing a car! Our salesperson Connor was a hands down saint! From the time we called in and spoke with Cindy to inquire ... down to when we were with Nicole from Finance it was absolute perfection! Connor took his time and has so much patience with all our questions. He was never pushy and just did everything he could to make sure we got into our 2020 Forester Limited. Thank you All American Subaru. I would refer anyone here! More

This was my first visit to their service center, and I worked directly with Michael Roman. Michael is their service manager and took my concerns seriously. I did not purchase my vehicle here, but they ear worked directly with Michael Roman. Michael is their service manager and took my concerns seriously. I did not purchase my vehicle here, but they earned my service loyalty going forward! So why am I so happy with All American Subaru service? Here goes: I own a 2020 Subaru Outback Touring XT. I have had a terrible squeak/chirp sound coming from the front driver's side door since I purchased the car. The dealer I bought it from, let's call them World...something or other, passed me of. They told me it was air escaping the vehicle! That's crazy! IT DID IT WITH ALL THE DOORS OPEN!! So I had to live with it for over 4,000 miles. I also have a weird groaning sound coming from the rear when hard accelerating. World...service, told me they could not find any issues. ***** So now on to All American. Michael took my concerns seriously. I brought my vehicle in, and they acknowledged and confirmed my concerns. Ben was my service tech, and he was great. He had a very positive attitude. Lawrence Chan was my service advisor and also was very professional and communicative. All three people on their best behavior? This is not a coincidence! 1. The Driver's side door was out of alignment. - Ben fixed the issue! The sound is GONE!!! 2. The sounds from the rear, no mechanical issues found, but they also tested other new cars on the lot that showed the same "issue". Michael, the service manager, is contacting Subaru. Here is a little of his email to me: " have had my technician Ben submit what is called an EQMR, which is a report to Subaru engineers. These reports are for when we receive concerns about an issue with a new model vehicle ". This is how it should be done! Great Job to everyone involved! A positive experience goes a long way with me! The good word will spread! Remember, you can buy your car anywhere, but the SERVICE is 95% of the ownership! If it sucks, your whole experience with the brand will too! More

In light of the current conditions the transaction was quick, efficient and seamless. We were able to complete most of the paperwork prior to our arrival at the dealership. All of our questions and concer quick, efficient and seamless. We were able to complete most of the paperwork prior to our arrival at the dealership. All of our questions and concerns were addressed. Very happy with our new Forester. More

Very pleased with the service and the care they take during this difficult time. I will continue to come back to get service on my forester during this difficult time. I will continue to come back to get service on my forester More

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Everyone in all the departments have been so knowledgeable and most of all so friendly ...I have nothing but great things to say about All American Subaru and would highly recommend them no matt knowledgeable and most of all so friendly ...I have nothing but great things to say about All American Subaru and would highly recommend them no matter what your needs are....Thank you....stay safe! More

Great service dept I am happy to inform that I am very happy with the service dept personnel. I had great experience with Lawrence Chan. He was upfront told me how lon I am happy to inform that I am very happy with the service dept personnel. I had great experience with Lawrence Chan. He was upfront told me how long it takes to get the car serviced and I expected the time frame to be completed. Thank you again Lawerence. More

It was nice to deal with Nicole and Conner. I feel they were polite,honest , in which it never came across with the car salesmen I have used before. Nice to be told a price and no changes made at signing. were polite,honest , in which it never came across with the car salesmen I have used before. Nice to be told a price and no changes made at signing. I would use them again and recommend them. More

Received best deal financially speaking on new 2020 Forrester Limited the staff at ~*ALL AMERICAN SUBARU*~ understood my situation; Answered questions ~made process extremely simple; Forrester Limited the staff at ~*ALL AMERICAN SUBARU*~ understood my situation; Answered questions ~made process extremely simple; More

Great service during trying times. Nicole and Connor were easy to work with and the process went smoothly in spite of the ongoing pandemic limitations. easy to work with and the process went smoothly in spite of the ongoing pandemic limitations. More