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All Star Hyundai - Service Center

Baton Rouge , LA

3.7
43 Reviews

43 Reviews of All Star Hyundai - Service Center

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September 15, 2022

This place has the least amount of care as well as the most lacking compassion or even just bare minimum standards that I’m sure don’t meet Hyundai’s minimum standards to have their name on their building More

by brandonwhitmore7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager John or advisor
Sep 15, 2022 -

brandonwhitmore7 responded

You won’t refund my money nor will you give me the service promised that I pay for so My voice will be heard on every platform allowing your review until I get my money back!

September 14, 2022

The service was impeccable. So helpful and efficient. My first service experience there with my new Genisis. I was very impressed. All were helpful and accommodating. Thank More

by marlenec7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Friendemic Reputation
Sep 15, 2022 -

All Star Hyundai responded

Hi! It's wonderful to read that we delivered impeccable, helpful, and efficient service. All Star Hyundai is happy to read that you were impressed on your first visit. Thank you for your great review.

September 08, 2022

Worked with Jamela To get my car new windshield wipers and inspection - very nice young man , very thorough in getting things done More

by PB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamela Williams
Sep 08, 2022 -

All Star Hyundai responded

Hi, All Star Hyundai is happy to read your five-star review and to replace your car's windshield wipers. Thank you for your business.

September 08, 2022

Sheri, in Service, is an overworked treasure. Although my car's problem was not fixed, AGAIN, she took care of me and I feel like I was treated right. Great lady! More

by wcoxe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Friendemic Reputation
Sep 11, 2022 -

All Star Hyundai responded

Hello, I would like the opportunity to speak with you about your vehicle and service experience here at All Star Hyundai. Can you please reach out to me directly so we can discuss this in greater detail? Thank you, Customer Relations Manager reviews@allstarautomotive.com

Sep 11, 2022 -

wcoxe1 responded

How would you like to do this? Phone? 225-802-1174.

September 01, 2022

Fast and friendly service. Didn’t get the courtesy wash after servicing that I requested but all in all I had a good experience and I won’t take my car anywhere else. More

by kjfaye98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Williamson
Sep 04, 2022 -

All Star Hyundai responded

Hello! We appreciate your feedback and we are happy that your overall experience was deserving of an excellent rating. We value your business here at All Star Hyundai and if there is anything we can assist you with further, please don't hesitate to reach out to us.

August 10, 2022

Service work excellent. Used to having car washed, vacuumed. Not this time. Disappointed. I’m a loyal customer. Wouldn’t go anyplace else for service on my 2017 Tucson. More

by mary1marilyn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah
Aug 11, 2022 -

All Star Hyundai responded

Hello. Thank you for being such a loyal customer. We appreciate your business. We look forward to your next visit with your 2017 Tucson here at All Star Hyundai.

July 23, 2022

The service dept needs a major tune asap. Almost felt like I was in a bait & switch game. Presented a $500++ service bill that was finally corrected down to $300, with zero warranty on the More

by Healww
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Friendemic Reputation
Jul 26, 2022 -

All Star Hyundai responded

Hello, Thank you for sharing your review. We would like the opportunity to speak with you to discuss the feedback you have shared regarding your recent visit to our Service Department. Can you please email us with your preferred contact information? Best, Customer Relations Manager reviews@allstarautomotive.com

Jul 26, 2022 -

Healww responded

I learned that the service manager involved no longer works at your property so maybe the issue resolved itself

July 08, 2022

I love my Hyundai Sante Fe Sport and have had great service in the past. My most recent visit had some problems, however. On an oil change the oil drain bolt was not bolted on properly, which led to More

by slagarde1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Fuslier, Friendemic Reputation
Jul 10, 2022 -

All Star Hyundai responded

Hello, I would appreciate the chance to speak with you regarding your recent oil change. When you have a moment, please send me an email with your preferred contact information to discuss this further. Thank you. Best regards, Customer Relations Manager reviews@allstarautomotive.com

Jul 10, 2022 -

slagarde1 responded

(225) 2234231

July 06, 2022

I am on my 4th Hyundai, 3 purchased here. The service dept has improved drastically since my last visit about 3 mo ago. My appointment setter was professional, helpful & easygoing. I was plea More

by rispycrum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Friendemic Reputation
Jul 12, 2022 -

All Star Hyundai responded

We strive to be excellent here at All Star Hyundai. Feedback like yours are always the goal. Thank you for taking time out of your busy day to recommend us and provide constructive feedback for future visits.

July 05, 2022

Fast. I was early and they took it right away. Check out was quick. Personable group from time I dropped off to time I picked it up. Aaron sold me my palis More

by Vpmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Friendemic Reputation
Jul 11, 2022 -

All Star Hyundai responded

Thank you so much for taking the time to contribute your review regarding your experience with our Service Department here at All Star Hyundai. We're joyous for you entrusting us with your 2020 Hyundai Palisade. If you need help with your vehicle in the future, please know we'll be here to assist you.

Jul 11, 2022 -

Vpmc responded

Good job

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