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Allen Chevrolet Cadillac
Monroe, MI
1,860 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,860 reviews
April 03, 2018
Great customer service and deals! I went in to see what there was to offer for leases or purchasing. Brandon Genovesi gave me all the options! He was super helpful in the decision maki I went in to see what there was to offer for leases or purchasing. Brandon Genovesi gave me all the options! He was super helpful in the decision making process. All around great customer service from him, the financial and management departments! I would highly recommend their dealership! More
by Hkontur51
Employees Worked With
Brandon Genovesi, Tim Stoddard
March 31, 2018
Fast and friendly! No pushy sales, they were interested in what I wanted and very willing to make a great deal that satisfied us both. I love my new equinox No pushy sales, they were interested in what I wanted and very willing to make a great deal that satisfied us both. I love my new equinox More
by Minnie0573
Employees Worked With
Brandon Blunt
March 31, 2018
WONDERFUL/FRIENDLY/COURTEOUS/BEST DEALS AROUND I FEEL IT WAS A BLESSING THAT THIS DEALERSHIP FOUND ME. THEY OFFERED THE BEST DEALS AROUND AND THE STAFF IS SO FRIENDLY AND PERSONABLE. I DEFINITELY I FEEL IT WAS A BLESSING THAT THIS DEALERSHIP FOUND ME. THEY OFFERED THE BEST DEALS AROUND AND THE STAFF IS SO FRIENDLY AND PERSONABLE. I DEFINITELY WILL RECOMMEND THEM TO EVERYONE !!! More
by Linda BRIDGES
Employees Worked With
Mark Williams
March 30, 2018
Perfect Experience My car was totaled in a winter accident and I wanted to replace it with the same car. Therefore, I knew exactly what I wanted and needed. Although My car was totaled in a winter accident and I wanted to replace it with the same car. Therefore, I knew exactly what I wanted and needed. Although I do not live close to Monroe, Stanford-Allen had the car I wanted. My salesman, Craig Sauer, knew exactly how to work with me. He did not try to upsell or oversell. The dealership had late hours on a Thursday which made it possible for me to look at the car after work that day. They have Saturday hours as well and I was able to use Friday to resolve insurance and financing details and pick up the car on Saturday. Craig was available the entire time by phone and text and made sure he was there when I needed to be. On the day of the sale he walked me through details on the car options and I was on my way. A very positive experience. More
by pdditri
Employees Worked With
March 30, 2018
Great and Easy I moved to Cleveland a week before Christmas for a promotion I accepted at work. About 6 months before I sold my car, so I was just using my parents c I moved to Cleveland a week before Christmas for a promotion I accepted at work. About 6 months before I sold my car, so I was just using my parents car for the time being until I could get a new one. After 3 months of being down in Cleveland, it was time to give back the car and get my own. I was so undecided if I wanted a ford, or chevy. I was looking at the 2018 Escapes, and it was just to small. So then I emailed Craig, asking for some quotes on a 2018 Equinox. He made the process so easy! Right away he sent me quotes, informed me of all of the features the vehicle had, sent me a VIN so I could look into insurance, ALL OVER EMAIL! On a Friday afternoon, I headed back up to Monroe from Cleveland, straight to the dealership, and all I had to do was sign the papers! It was so easy and convenient, considering I live 2 hours away, everything was done before I stepped into the dealership. After I left he even followed up with me seeing if I had any questions with my vehicle. To me that shows he really cares about his customers and isn't just in it for the money! Thank you so much Craig for the wonderful and easy experience with getting me into my New 2018 Equinox. I will be back in 3 years! More
by tmoody1994
Employees Worked With
March 27, 2018
Nice people to work with They go the extra mile to make sure that you are comfortable with the deal you get. I didn’t feel pressured at all and had a pleasant experience which They go the extra mile to make sure that you are comfortable with the deal you get. I didn’t feel pressured at all and had a pleasant experience which is more that I can say for some other dealers. More
by Haulinsteel
Employees Worked With
Brandon Blunt
March 23, 2018
Hard Work Had an awesome experience at this place! We traded in 2 vehicles and leased 2 brand new Silverado 1500 LTZs. Kyle worked so so hard to make sure that Had an awesome experience at this place! We traded in 2 vehicles and leased 2 brand new Silverado 1500 LTZs. Kyle worked so so hard to make sure that we got everything we wanted in the vehicles, and that we met our budget. We also helped my aunt lease a truck from this dealer and Kyle helped her as well. Between the three of us, he had his work cut out for him, and he didn’t disappoint. I would def. recommend this dealer and especially Kyle for all of your auto needs! More
by Stevel84
Employees Worked With
KYLE MASNEY
March 21, 2018
Great Experience Mark was very knowledgeable and his passion for his job was very noticeable. He took his time to make sure all our questions were answered. It was a p Mark was very knowledgeable and his passion for his job was very noticeable. He took his time to make sure all our questions were answered. It was a pleasure doing business with him. Thank You Mark! More
by Gary
Employees Worked With
Mark Williams
March 20, 2018
Great Experience! Great experience if leasing our first vehicle! Salesman was helpful and didn’t push us into any purchase! We will continue to work with Brandon. Great experience if leasing our first vehicle! Salesman was helpful and didn’t push us into any purchase! We will continue to work with Brandon. More
by m.songalewski
Employees Worked With
Brandon Blunt
March 19, 2018
Fast and easy Got me into the vehicle I needed with the payment I wanted, fast! Mark is a knowledgeable salesman and takes great care of his customers. Got me into the vehicle I needed with the payment I wanted, fast! Mark is a knowledgeable salesman and takes great care of his customers. More
by Kris K
Employees Worked With
Mark Williams
