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Allen Chevrolet Cadillac

Monroe, MI

4.2
1,861 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,861 reviews

November 14, 2021

I had my car serviced. And than I wanted car mats they helped me with that and than I was looking at black rims but I wanted more red in them than just a stripe and the gentleman is suppose to get ahold o More

by AINSCOUGHDIANNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Allen Chevrolet Cadillac responded

Hi, AINSCOUGHDIANNA! Thank you for the 5-star review. We're happy to hear that working with the team led to such a positive experience. We look forward to your next visit. Take care! Sincerely, John Allen, General Manager

November 13, 2021

Clean rooms, friendly staff, fast service, fair price. You’re going to discourage people from writing reviews by requiring a minimum amount of words. Feel free to erase this comment. 😊 More

by Teacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hilary Sutherland, Nathan Davison
Nov 15, 2021 -

Allen Chevrolet Cadillac responded

Hi, Teacher! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Take care! Sincerely, John Allen, General Manager

November 13, 2021

new car lease, crack in windshield, needs oil change, low tire pressure, wiper blades need replacing, making driving in rain unacceptable. 5,700 miles on car that I was not informed of. have been tol More

by jjkoviack
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nolan Kinchsular
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Kapp
Nov 15, 2021 -

Allen Chevrolet Cadillac responded

jjkoviack, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

Nov 17, 2021 -

jjkoviack responded

all I am asking is to not be ignored. I have been told my windsheild would be replaced since the day I purchased the vehicle and have been told my calls would be returned and they have not. I also have not received an acceptable explanation why the 7,500 miles on the odomoter which I was not informed of , are also part of my lease. If these issues ever get resolved I will gladly change the one star rating.

November 13, 2021

friendly staff. quick service. would recommend to others. clean and comfortable lounge to wait in. More

by SURFIN1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Allen Chevrolet Cadillac responded

Hi, SURFIN1949! Thank you for the stellar rating. We're happy to hear that your positive experience earned us your recommendation. We look forward to your next visit. Have a great day! Sincerely, John Allen, General Manager

November 12, 2021

I have always been very impressed by the professionalism and courtesy that the Allen Chevrolet staff show the customers. More

by josh1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Allen Chevrolet Cadillac responded

Hi, josh1954! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, John Allen, General Manager

November 12, 2021

Great service and courteous staff. Comfortable waiting area with accommodations. Plus half off lifetime oil changes help as well. More

by MARIORINNA
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
Nov 15, 2021 -

Allen Chevrolet Cadillac responded

Hi, MARIORINNA! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Safe travels! Sincerely, John Allen, General Manager

November 11, 2021

Satisfied With the service with the following up after the fact of the purchase and second time coming there to buy a car so we’re good More

by EAGLEYE380
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Allen Chevrolet Cadillac responded

Hi, EAGLEYE380! Thank you for the 5-star rating. We're happy to hear that your positive experiences earned us your loyalty and trust. We look forward to your next visit. Have a great day! Sincerely, John Allen, General Manager

November 11, 2021

Nolan and Alayna were fantastic. Did a great job. Was exceptionally pleased with this dealership and hope to send others there for car buying or leasing. More

by CHERYLCRUM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alayna Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Allen Chevrolet Cadillac responded

Hi, CHERYLCRUM! Thank you for the stellar review. We're delighted to hear that working with Nolan and Alayna elevated your experience us. We look forward to working with you again soon. Take care! Sincerely, John Allen, General Manager

November 11, 2021

They made us feel like they were too busy to really look into our issues that we were having with our car, which is sad because we are leaving for vacation next Friday and was very uncertain about driving t More

by christineweick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Allen Chevrolet Cadillac responded

christineweick, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, John Allen, General Manager

November 08, 2021

The care salesmen was very professional but yet was very comical towards myself and my daughter and wife. He was able to get me my offer really fast and reasonable.. More

by BLUECREW112
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, BLUECREW112! We're happy to hear that you left the dealership with a great experience. We look forward to your next visit. Have a great day! Sincerely, John Allen, General Manager

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