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Allen Chevrolet Cadillac

Monroe, MI

4.2
1,861 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,861 reviews

August 28, 2021

Not as good as usual didn't check the fluids. The day after an oil change my washer fluid light came on .I think it was just a bad day! More

by RLLUPU61863
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Allen Chevrolet Cadillac responded

RLLUPU61863, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

August 28, 2021

Help was good Hope they fixed everything on itAnd Help was good Hope they fixed everything on it And everything runs good, hope to be back for work on vehicle in future , help was friendly More

by SOWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Porter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the positive rating, SOWA! We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, John Allen, GM

August 28, 2021

Quick and convenient oil change service with no appointment necessary! Very friendly and informative staff. A great price with complimentary tire rotation option. I have recommended this servic More

by MSMAR1ROMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oil change crew
Aug 30, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star review, MSMAR1ROMAN! We're happy to hear that your satisfaction with the oil change earned us your recommendation. We look forward to working with you again in the future. Have a great day! Sincerely, John Allen, GM

August 27, 2021

Nate was very friendly and very helpful. We used to always buy Ford products. Also the express oil change is very convenient and fast. The staff at the oil express are also very polite. More

by ERIN.MAYES33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Davison
Aug 27, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, ERIN.MAYES33! We're happy to hear that working with Nate elevated your shopping experience with us. We look forward to your next visit. Safe travels! Sincerely, John Allen, GM

August 27, 2021

Honest and professional salesman. Knowledgeable and went out it his way to make sure that we were satisfied. Would highly recommend him and would definitely work with him in the future. More

by GELY.04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Kinchsular
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Berg
Aug 30, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, GELY.04! We're happy to hear that working with the team earned us your recommendation. Have a great day! Sincerely, John Allen, GM

August 27, 2021

I purchased a used car on 8/06. On 8/12 the car literally stopped running/working and we had to have it towed to Allen. To this day we still have no vehicle to drive! More

by USHMANKR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Aguilera
Aug 30, 2021 -

Allen Chevrolet Cadillac responded

USHMANKR, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

August 27, 2021

Service is exceptional! Very friendly and professional treatment from everyone in the bay! Makes me feel like I drive a Cadillac! All for less money than I used to spend at chain oil changes. More

by Trina O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Allen Chevrolet Cadillac responded

Hi, Trina O! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day! Sincerely, John Allen, GM

August 27, 2021

Fast, friendly service. I recommend Allen to everyone! Honesty isnt eay to come by but the people working here, I trust. Great people to deal with. More

by CABLOMGREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star review, CABLOMGREN! We're happy to hear that your positive experiences with us earned us your loyalty, trust, and recommendation. We look forward to working with you again soon! Sincerely, John Allen, GM

August 27, 2021

Fast and helpful service. I am glad I picked this place for my Ecosport repair. Friendly and knowledgeable staff. I recommend this place. They are also caring. More

by WALDECKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the 5-star review, WALDECKER! We're happy to hear that we were able to help with your Ecosport repair. Your recommendation means the world to us. Take care! Sincerely, John Allen, GM

August 27, 2021

They were straight on point, car was done when they said it would be . Service technician was awesome to deal with. They even washed it for me! More

by dla039
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, dla039! We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, John Allen, GM

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