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Allen Chevrolet Cadillac

Monroe, MI

4.3
1,862 Reviews
We are your Monroe Cadillac dealership serving Toledo Cadillac drivers. At Allen Chevrolet Cadillac, our commitment is to our customers and the community. We strive to exceed your expectations by delivering outstanding customer service and satisfaction while helping support the Monroe community.
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15180 South Dixie Hwy

Monroe, MI

48161

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Showing 1,862 reviews

August 12, 2021

From the people answering the phones to the service manager, everyone is courteous and prompt with answers. Even my sales person returned my call on his day off at the county fair. Thank you! More

by MMVLS.SHIELDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berg
Aug 12, 2021 -

Allen Chevrolet Cadillac responded

Hi, MMVLS.SHIELDS. Thank you for the 5-star review! We're happy to hear that you left the dealership satisfied with our services. We hope to see you again soon! Sincerely, John Allen, GM

August 12, 2021

Service was great and your people were very kind and attentive. Always use your services because it's very convenient for me now. Will return again. More

by DLLINDNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Didn't get their names.was 2 girls working at the time
Aug 13, 2021 -

Allen Chevrolet Cadillac responded

Thank you for choosing Allen Chevrolet Cadillac, DLLINDER. Your loyalty and trust mean the world to us. Safe travels! Sincerely, John Allen, GM

August 11, 2021

Excellent customer service.Getting into the oil change Bay was fast. The representative was courteous polite and got me a cup of coffee while i waited fir the person ahead of me to be serviced. I was then More

by Jocelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Allen Chevrolet Cadillac responded

Hi, Jocelyn! Thank you for the stellar review. We're happy to hear that we were able to help with your oil change. Please let us know if there's anything else we can help you with. Safe travels! Sincerely, John Allen, GM

August 11, 2021

My appointment was taken care of on time, job well done. Personnel was very helpful and kind. I definitely will schedule any work that I need to my new dealership. More

by mpolicel17
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Allen Chevrolet Cadillac responded

Hi, mpolicel17! We're happy to hear that you left the dealership satisfied with our services and that your positive experience earned us your loyalty and trust. Have a great day! Sincerely, John Allen, GM

August 11, 2021

Super friendly staff as soon as you walk in the door. Very knowledgeable and they take the time to listen while delivering great customer service. Good deals for quick oil changes and tire rotations, wit More

by DIANEDONNELLY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Sauer
Aug 12, 2021 -

Allen Chevrolet Cadillac responded

Hi, DIANEDONNELLY5! We're happy to hear that you left the dealership satisfied with our services. Your recommendation means the world to us. Safe travels! Sincerely, John Allen, GM

August 11, 2021

Awesome customer service! It was a quick visit that was extended because they had to order my tire but they were excellent and fast with getting my new tire and putting it on! They were very helpful with More

by AW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Allen Chevrolet Cadillac responded

Hi, AW! Thank you for the 5-star review. We're happy to hear that we were able to help with your tire. Have a wonderful day! Sincerely, John Allen, GM

August 11, 2021

Everyone was so kind and I received a great deal for the car I purchased. I would recommend this dealership to anyone wishing for customer focused salesmanship. Very satisfied. More

by TAYLORT602
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Seger, Danny Ruiz, Bob Kapp
Aug 12, 2021 -

Allen Chevrolet Cadillac responded

Hi, TAYLORT602, thank you for the glowing review. Congratulations on your new car. We're happy to hear that you positive experience with us earned us your recommendation. Enjoy your new ride! Sincerely, John Allen, GM

August 10, 2021

I picked up my new Silverado yesterday and now I'm broke down very unhappy so far been waiting on OnStar to help no one speaks English that was not a good experience been waiting for the tow truck for a hou More

by denny jacobs3981
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Sauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Allen Chevrolet Cadillac responded

denny jacobs3981, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

August 10, 2021

They offer express oil change and I got my tires rotated. Unfortunately I had to wait an hour for my turn which was unfortunate experience. More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Allen Chevrolet Cadillac responded

Pam, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, John Allen, GM

August 10, 2021

Derick Berg my car salesman was amazing! He set everything up and made my visit very smooth. It’s a pleasure doing business with him More

by Woodrow72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Berg
Aug 11, 2021 -

Allen Chevrolet Cadillac responded

Thank you for the high rating, Woodrow72! We're happy to hear that working with Derick elevated your experience with us. Have a great day! Sincerely, John Allen, GM

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