Allen Chevrolet Cadillac

will be back. dealer was nice, facility was nice, was dealt with quickly. would recommend to all my friends, relatives, and people i meet forever dealt with quickly. would recommend to all my friends, relatives, and people i meet forever More

The service was great. Alayna was able to find the perfect vehicle for me and my family. Thank you for all of your help. I am satisfied. perfect vehicle for me and my family. Thank you for all of your help. I am satisfied. More

Worst experience I have ever had at a dealership. I went in to lease a new Silverado 1500 discussed which model I needed with Alayna. She told me if I want the truck we discussed I will need to order it. So in to lease a new Silverado 1500 discussed which model I needed with Alayna. She told me if I want the truck we discussed I will need to order it. So she gave me a paper with a monthly payment guestiment on it without even asking me what terms I wanted. Then I brought my truck in the next Saturday morning to be appraised for trade in value. It took them an hour to get it done and they only looked at it for 10 mins. Alayna brought my keys back to me but did not tell me how much they would give me for the trade in. I called her the next working day and asked her to text me what the trade in value of my truck was and what my monthly payment would be based on that. She did not, so the next day I tried to call her had to leave a message. I waited another day still no text, so then I called a manager which again I had to leave a message. All the manager did was tell another sales person to call me. I told him what I wanted and that Alayna had all the information. He said he would text me the information but I never heard from him either. I emailed Alayna on how dissatisfied I was with this experience and I never got an email or a phone call back. I got completely ignored by two sales people and a manager. Never been treated this bad by a dealership in my life and I have been buying vehicles for 32yrs. Could not leave a negative rating but that is what I believe the rating should be. More

Express service was very nice and polite and they explained everything I was asking and very professional and I would recommend them to everyone in the area explained everything I was asking and very professional and I would recommend them to everyone in the area More

Excellent service and wait time, I was there no longer than 30 minutes!! Tire rotation and oil change!! I’d recommend them everyone!! Friendly staff! than 30 minutes!! Tire rotation and oil change!! I’d recommend them everyone!! Friendly staff! More

Everyone is very nice. Chris in the service department changed some settings because I didn’t know how. That was very kind of him. Safety changed some settings because I didn’t know how. That was very kind of him. Safety More

Allen Chevy has been completely great in all aspects. I bought a car from another deal and within the first week started having issues with it the other dealer told me basically it was my problem not there bought a car from another deal and within the first week started having issues with it the other dealer told me basically it was my problem not there's so I went to Allen Chevy they were able to get me into a new vehicle for a better price at better rates the same day so I returned the other vehicle that dealer then told me they were going to charge me over 400 dollars for returning the vehicle I posted my review on there sight to warn people not to go there that same day John Allen called me to let me know he had read my review of the other dealer and thank me for coming to Allen Chevy instead he then made sure I was satisfied with the deal that I got through his dealership and also told me that if the other dealer(Carite in monroe) did charge me for returning the other vehicle that he would pay the bill. A will only buy my vehicles from Allen Chevy from now on. More

Great new and efficient registration procedure when you pull up. Very friendly. No pressure for anything other than why I was there. Speedy oil change and excellent care taken with my vehicle! pull up. Very friendly. No pressure for anything other than why I was there. Speedy oil change and excellent care taken with my vehicle! More

Great car buying experience all around! Very friendly and able to answer all questions. The paperwork process was very smooth and easy to understand. Wonderful staff. able to answer all questions. The paperwork process was very smooth and easy to understand. Wonderful staff. More

They are awesome. Courteous, conscientious, punctual, and with quality work. You could not ask for a better service advisor than Chris Trpevski. Repair to your vehicle is inevitable, so you might as well get with quality work. You could not ask for a better service advisor than Chris Trpevski. Repair to your vehicle is inevitable, so you might as well get it through Allen Chevrolet! More