Allen Samuels CDJR of Oxford - Service Center

Service was great! The check in process was easy. They took care of my service needs in a reasonable time. The employees were were nice and welcoming. I would highl The check in process was easy. They took care of my service needs in a reasonable time. The employees were were nice and welcoming. I would highly recommend Allen Samuels for service of a vehicle or purchasing a vehicle. More

Got me in quick and out quick. Found an issue I did not know about and arranged for parts and a loaned. Excellent job Found an issue I did not know about and arranged for parts and a loaned. Excellent job More

Everyone is always kind and friendly and knowledgeable and helpful. Always fast and great service I like going to this dealership and helpful. Always fast and great service I like going to this dealership More

Everyone was friendly and very professional. They came out right away and helped me. I was able to get a ride home as I waited for my truck to be serviced. They came out right away and helped me. I was able to get a ride home as I waited for my truck to be serviced. More

Celeste kept me updated as repairs were completed. Repairman found source of oil leak, not just doing enough to clear check engine light. Repairman found source of oil leak, not just doing enough to clear check engine light. More

Celeste worked with me through my service needs. She was able to get my problems taken care of through a couple of repairs. Although I have one more problem .Celeste is contacting Corporate to get t She was able to get my problems taken care of through a couple of repairs. Although I have one more problem .Celeste is contacting Corporate to get the the authorization to repair a crack in my leather seat. More

Highly recommend. They welcome you as soon as you get out of your car. Great friendly service They welcome you as soon as you get out of your car. Great friendly service More

Had anti-lock brake module replaced a SECOND TIME, but the second replacement would NOT extend the warranty. Immediately traded the truck for a FORD. the second replacement would NOT extend the warranty. Immediately traded the truck for a FORD. More

The service advisor , Chuck White I believe was awesome. But the technician that did the work, completely destroyed my backseat. Pulled everything out and left a complete mess. For no reason. I got an oil c But the technician that did the work, completely destroyed my backseat. Pulled everything out and left a complete mess. For no reason. I got an oil change and tire rotation. And then, I had to go back up there because he didn’t put my wheel lock back in there. The guy received no punishment, that I know of. I couldn’t believe what I saw. I took pictures of anyone would like to see. Bags were dumped out. Everything from under and behind my seats were pulled out, and thrown around. I did complain to the service advisor, but all he said was he apologized for it. No nothing else. Which it wasn’t his fault. I was goin to get some work done on my truck, but after that, I’m reconsidering that. I really wish someone would contact me back about this. More

Associates were very helpful and kept me up to date on repairs. I would recommend service to others. repairs. I would recommend service to others. More