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Allen Samuels of Jackson

Jackson, TN

Overview
Employees
Reviews
4.7
463 Reviews
Welcome to our DealerRater Review Page: Allen Samuels of Jackson may be new to the area, but we've been making friends in the car business for over 50 years. We are conveniently located on the 45 Bypass, and we strive to make your experience as convenient and professional as possible. That's why we say, We're Right on the bypass, right on the price! Allen Samuels of Jackson, Tn is a New Dodge, Chrysler, Hyundai, Jeep, and RAM dealership. We also have an extensive inventory of used and certified pre-owned cars, trucks and SUVs. We have more than 14 full acres of curb-to-curb new and pre-owned savings, with links to other Samuels dealerships to offer you more than 2,000 used vehicles every day. If you don't see what you are looking for, we'll be able to find it for you. Our service departments service all makes and models, but we specialize in our company brands. Our ASE Certified Technicians are qualified to diagnose and service your vehicle properly. At Allen Samuels of Jackson we have a strong and committed sales staff with many years of experience satisfying our customers' needs. We look forward to serving you!
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1623 Hwy. 45 Bypass

Jackson, TN

38305

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Showing 463 reviews

September 06, 2025

Very friendly, professional and helpful staff that made a stressful experience enjoyable! I recommend you stop by and see for yourself! More

by nursejordan3980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2025 -

Allen Samuels of Jackson responded

Thank you so much for your kind words! We’re thrilled to hear that our team was able to turn a stressful situation into an enjoyable experience. Friendly, professional, and helpful service is exactly what we strive for, and your recommendation means the world to us. We look forward to welcoming you back anytime! – Your Team at Allen Samuels of Jackson

August 31, 2025

I have purchased 7 vehicles in the last 5 years. I enjoy this dealership. Calvin has been my salesman most of the time. I highly recommend Calvin Harvey and Allen Samuel Hyundai. More

by Lynshelton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2025 -

Allen Samuels of Jackson responded

Hi Lyn, Thank you so much for your thoughtful message and for taking the time to share your experience with us. It means a great deal to know that your first service visit at Allen Samuels left such a positive impression that it guided your decision to purchase your Jeep Compass from us. We’re thrilled to hear that Calvin has been able to serve you consistently and that both our sales and service teams have provided the level of care you deserve. Stories like yours remind us why we work so hard to deliver not just vehicles, but lasting relationships built on trust and excellent service. We truly appreciate your loyalty—seven vehicles in five years is an incredible testament to your confidence in us. Please know we’ll continue striving to exceed your expectations every time you walk through our doors. Thanks again for your kind words and recommendation. We look forward to serving you for many more years to come! — Your Team at Allen Samuels of Jackson

Sep 04, 2025 -

Lynshelton responded

I never bought a Jeep compass from you. I purchase a Ram pickup, 2 Santa Cruz, 2 Palisades and this is our 3rd Santa Fe (our 2nd Hybrid). Keep up the good work. Get your stories straight. LOL Robert Shelton

Sep 05, 2025 -

Allen Samuels of Jackson responded

Hi Robert, Thank you for clarifying — we saw the username “Lyn” on DealerRater and thought this might have been from another customer at first. We’re grateful to know it was from you, and we greatly appreciate your incredible history with us. A Ram pickup, 2 Santa Cruz, 2 Palisades, and 3 Santa Fes, and we’re honored that Calvin and our team have been able to serve you through all of those purchases. Your loyalty means the world to us, and we’ll continue working hard to make every experience with us a great one. Thank you again for being such a valued part of the Allen Samuels family! — Your Team at Allen Samuels of Jackson

Sep 05, 2025 -

Lynshelton responded

Thanks for clarifying the name. My name is Robert Lynn Shelton and I do go by as “Lynn” most of the time but when I’m conducting business I prefer Robert. Thanks again for all your help and we are enjoying the new Santa Fe Hybrid

August 31, 2025

Patient, understanding, professional, and passionate. They were great to us. 5 stars! Mr. Harvey was my favorite! More

by amp050214
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Fullington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2025 -

Allen Samuels of Jackson responded

Thank you so much for the wonderful review! We’re thrilled to hear that our team made such a patient, professional, and passionate impression on you. Mr. Harvey is truly one of a kind, and we’ll be sure to share your kind words with him. We’re grateful for your trust and support and look forward to serving you again in the future! – Your Team at Allen Samuels of Jackson

August 25, 2025

Awesome car buying experience from Me. Charles Harvey. He was very pleasant to deal with and not pushy on decision making. Highly recommended! More

by Cindy1972
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deravion Hatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2025 -

Allen Samuels of Jackson responded

Cindy, thank you so much for sharing your experience! We’re so glad to hear Charles made your car-buying process pleasant and pressure-free. That’s exactly the kind of experience we strive to provide every guest. We truly appreciate your recommendation and look forward to welcoming you back whenever you’re ready for your next vehicle! – Your Team at Allen Samuels of Jackson

August 21, 2025

This team defines team. Calvin really delivered on what he said he could and would do and Deravion stepped right in and took care of business as if I was family . If you're More

by Lisadmaxwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deravion Hatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2025 -

Allen Samuels of Jackson responded

Thank you so much for the kind words! We’re thrilled to hear how well Calvin and Deravion took care of you and made you feel like family. Our sales team takes great pride in delivering on promises and making sure every customer leaves confident and satisfied. We truly appreciate your trust and recommendation—welcome to the Allen Samuels family! – Your Team at Allen Samuels of Jackson

August 18, 2025

Very professional very nice answered all my questions that I needed. And helping me on the interest rate More

by mcdonaldgloria88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Fullington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

Allen Samuels of Jackson responded

Gloria, thank you so much for sharing your experience! We’re glad to hear that our team was able to answer all your questions and assist you with the interest rate. Providing professional and friendly service is always our priority, and it’s wonderful to know you felt well taken care of. We look forward to continuing to serve you in the future! – Your Team at Allen Samuels of Jackson

August 12, 2025

Professional, great friendly people, Great at explaining all our questions! Made sure we were comfortable! More

by tabmld71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2025 -

Allen Samuels of Jackson responded

Thank you for sharing your experience with us! We’re so glad our team made you feel comfortable and took the time to answer all your questions. Providing professional, friendly, and clear service is always our goal, and it means a lot to know we delivered that for you. We truly appreciate your trust and look forward to helping you again in the future! Your Team at Allen Samuels of Jackson

July 18, 2025

PURCHASED A CAR FROM THEM. HUGE MISTAKE. TOLD ME I HAD A DANG WARRANTY AND WHEN THE CAR MESSED UP I WAS STUCK FIXING IT OUT OF POCKET WHILE IM STILL PAYING 630 A MONTH!!! NEVER More

by dont worry about it
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Calvin Harvey
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Allen Samuels of Jackson responded

Thanks for bringing this to our attention. We take concerns like yours seriously and would appreciate the opportunity to better understand what happened. Please reach out to us directly at (731) 664-8500 and ask for Josh Gray, General Sales Manager. We’re committed to helping our customers and making things right when we can. —Your Team at Allen Samuels of Jackson

July 08, 2025

My experience with Allen Samuels today was 10/10, Special thanks to Mr. Calvin Harvey! More

by kyarbrough318
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Allen Samuels of Jackson responded

Thank you for the kind words! We’re so glad Calvin helped make your experience a 10/10. We truly appreciate your support and hope to see you again down the road! —Your Team at Allen Samuels of Jackson

June 22, 2025

This dealership is very high class. Always paying attention to the best quality car for their customers. Listening to what they ask for. I love this dealership. More

by Gfcopeland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Allen Samuels of Jackson responded

Thank you so much for the thoughtful review! We’re proud to serve our customers with care, quality, and attention to detail. Your kind words mean a lot to our team! —Your Team at Allen Samuels of Jackson

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