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Allen Samuels of Jackson

Jackson, TN

4.7
484 Reviews
Welcome to our DealerRater Review Page: Allen Samuels of Jackson may be new to the area, but we've been making friends in the car business for over 50 years. We are conveniently located on the 45 Bypass, and we strive to make your experience as convenient and professional as possible. That's why we say, We're Right on the bypass, right on the price! Allen Samuels of Jackson, Tn is a New Dodge, Chrysler, Hyundai, Jeep, and RAM dealership. We also have an extensive inventory of used and certified pre-owned cars, trucks and SUVs. We have more than 14 full acres of curb-to-curb new and pre-owned savings, with links to other Samuels dealerships to offer you more than 2,000 used vehicles every day. If you don't see what you are looking for, we'll be able to find it for you. Our service departments service all makes and models, but we specialize in our company brands. Our ASE Certified Technicians are qualified to diagnose and service your vehicle properly. At Allen Samuels of Jackson we have a strong and committed sales staff with many years of experience satisfying our customers' needs. We look forward to serving you!
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1623 Hwy. 45 Bypass

Jackson, TN

38305

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Showing 484 reviews

June 03, 2026

I worked with Makai to find a car that fit my budget and needs. He was excellent! I was able to find something perfect with his help, couldn’t be happier. More

by Ericachristine91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Makai Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2026

We had a very nice experience from the time we drove in on a lot till the time we made the deal. The general manager josh.introduced himself while we were looking out on the lot. Our salesman Makai was a g More

by Brad Long
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Giovanini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makai Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2026 -

Allen Samuels of Jackson responded

Brad, thank you so much for the wonderful review! We're thrilled to hear you had such a positive experience from the moment you arrived until you drove home in your new vehicle. We're glad Josh, our General Sales Manager, made a point to introduce himself and help make you feel welcome. Makai will be especially grateful for your kind words. Taking the time to understand your needs and help you compare options is exactly what we strive for, and we're thrilled he was able to introduce you to the Santa Fe Calligraphy and help you find the perfect fit. Thank you for your trust, your recommendation, and for choosing Allen Samuels. Enjoy your new Santa Fe! — Your Team at Allen Samuels of Jackson

May 26, 2026

Just bought a new Palisade from Calvin at Allen Samuels Auto and couldn’t be happier with the experience. Calvin was knowledgeable, straightforward, and made the whole process smooth from start to finish. More

by Clint.m
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2026 -

Allen Samuels of Jackson responded

Thank you, Clint, for taking the time to share your experience! We’re thrilled to hear that Calvin provided the honest, professional, and no-pressure experience you deserve. Our goal is to make the car-buying process simple, transparent, and enjoyable, and we're glad Calvin took the time to help you find the perfect Palisade while ensuring every detail was just right. We truly appreciate your recommendation and your trust in Allen Samuels. Welcome to the family, and enjoy your new Palisade! — Your Team at Allen Samuels of Jackson

April 30, 2026

Easy to have simple conversations with the team. Did not interrupt in conversation and confirmed the important statements I made and did not try to turn every point into a sales point. More

by Ds6622077007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2026 -

Allen Samuels of Jackson responded

Thank you for the wonderful review! We're delighted to hear you had such a positive experience with Joe and our team. Taking the time to listen, understand what's important to our customers, and provide a comfortable, pressure-free environment is exactly what we strive for. We appreciate your trust in us and are grateful for the opportunity to help your family with your new vehicle. Enjoy the new ride, and welcome to the Allen Samuels family! — Your Team at Allen Samuels of Jackson

March 22, 2026

If you want the best salesperson ask for Calvin Harvey. We always deal with him because he is awesome. Unfortunately it took fourteen hours over four days to make a deal. Financing was a nightmare. Hyunda More

by watt-up-hog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2026 -

Allen Samuels of Jackson responded

Thank you for taking the time to share such a detailed review. We truly appreciate your loyalty to Calvin—he will be thrilled to hear your kind words, and we agree he does an outstanding job taking care of his customers. We also appreciate your patience throughout the process. While we always aim for a smooth and efficient experience, we understand that the financing portion took longer than expected and we value your feedback on how we can improve communication upfront. Josh, Cory, and the entire team will be grateful for the recognition. We’re proud of the way they worked through everything with you and got the deal across the finish line. Congratulations on your new 2025 Ioniq 6 SEL—it’s an incredible vehicle. Thank you again for your business and for sticking with us through the process. — Your Team at Allen Samuels of Jackson

February 22, 2026

Had two people helped me out with this amazing deal and they were both very helpful. More

by Bill
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ByRon Buskey, Deravion Hatch
Mar 23, 2026 -

Allen Samuels of Jackson responded

Bill, thank you for the 5-star review! We’re glad to hear our team took great care of you and helped put together an amazing deal. We truly appreciate your business and look forward to serving you again in the future. — Your Team at Allen Samuels of Jackson

February 15, 2026

True enough I did want something bigger. And thought I wouldn’t or couldn’t get it. But Calvin. Made me a believer that I can! So now I’m in something bigger!! If you looking to get in a new More

by paulee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2026 -

Allen Samuels of Jackson responded

Paulee, thank you for the awesome review! We’re so glad Calvin was able to help you get into something bigger and show you what was possible—that’s what it’s all about. He’ll really appreciate your kind words about his patience and care. Enjoy your new ride, and thank you for choosing us! — Your Team at Allen Samuels of Jackson

January 24, 2026

Calvin went up and beyond to help me get my vehicle im blessed and thankful for him I’ll definitely be back again More

by veealexander783
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deravion Hatch
Mar 23, 2026 -

Allen Samuels of Jackson responded

Thank you so much for the kind words! We’re thrilled to hear Calvin went above and beyond to help you—he truly cares about taking great care of his customers. We appreciate your trust in us and look forward to seeing you again in the future. Enjoy your new vehicle! — Your Team at Allen Samuels of Jackson

January 20, 2026

Bought a new jeep with an added package. I was very disappointed when I received my jeep and noticing the package wasn't what I was offered. I complained and never received 100% what I was t More

by mooree99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh Gray
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Contreras
Jan 22, 2026 -

Allen Samuels of Jackson responded

Thank you for taking the time to share this feedback. We are sorry to hear that elements of your experience did not initially match expectations, especially surrounding the added package and the quality standards of the vendor work. We take situations like this seriously and appreciate you allowing our management team to step in and ensure the package was corrected and completed to your satisfaction by a second installer. Our goal is always to deliver a transparent and positive ownership experience, and we regret that the process caused frustration along the way. We will be reviewing your comments internally to strengthen communication and product familiarity so future customers enjoy a smoother experience from start to finish. Thank you again for the opportunity to earn your business. — Allen Samuels Chrysler Dodge Jeep Ram of Jackson

January 20, 2026

Calvin was great to work with. We came in with a specific budget and he was able to get the vehicle exactly where we needed. I would highly recommend him as a salesman. More

by BradleyB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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