Allen Turner Chevrolet

Quality work Great dealership with a friendly staff. My husband and I have brought our vehicles here a few times and have never had any issues. We'll continue to k Great dealership with a friendly staff. My husband and I have brought our vehicles here a few times and have never had any issues. We'll continue to keep taking our vehicles here. More

Just don't care about customers unless they pay. I came in on April 20th with a letter describing the issue my car was having. It took a bit to locate the special service in the system they said I w I came in on April 20th with a letter describing the issue my car was having. It took a bit to locate the special service in the system they said I was covered just make an appointment. Three employees said I was good, the front tech even checked with a person in the back to verify. The person said "we cant find the recall letter, but since you have the letter and the issue you described we will help you out". Another employee actually found the special issue in the system and said "you are covered just make the appt" then went into detail on my recall. I asked if they wanted to diagnose my car while i was there and the check engine light was on they said "no, we will check it on your appt date". I arrived on time for my appt on April 25 at 9am they said it would take a few hours. A day and a half later I received no calls, but I called 8 times with nobody returning my call even when I talked to the GM, who sounded as if I was inconveniencing him, and still did not receive a call back. The second time I called,on April 26, I was talking to the front tech on the phone and the service tech over heard the conversation and then talked to me about my car and notified me that there is something wrong with my throttle body and it is not covered under the special warranty. I was told it was caused by water intrusion into an electrical panel. The leak was in my windshield, and if they replaced the part then they would not get paid the $1200 for doing the work. I then spoke to the service manager and he explained the same thing. I felt as if the service department did not want to do the work and blew me off for a day and a half until they found a reason to NOT do the special recall. I did not pay a diagnostic fee because they said it was not a full check, but a partial check. A day and a half for a partial check and a reason why not to do a service they may not get paid for. So now I am stuck just waiting until the issue presents itself again and hoping I'm not on the highway or going at a high speed when it occurs. GREAT service for a customers safety and who currently own 2 Chevy vehicles. I also owned a Monte Carlo that I traded for the impala I am having the problem with. Maybe it's time to go back to import. More

They were extremely efficient and helpful. They all jumped right in and got us set up. We bought First mile service contract. But I don't really have much information on that. Trust it will They all jumped right in and got us set up. We bought First mile service contract. But I don't really have much information on that. Trust it will be beneficial. More

Quick and friendly service The service center was very friendly and got my car back as soon as I got there. I will be returning for my next 5k mile oil change. The service center was very friendly and got my car back as soon as I got there. I will be returning for my next 5k mile oil change. More

AMAZING !!!!! I swear I Will NOT go anywhere but HERE ! These people are amazing !!!!!!! They Helped me more than they had to and I appriciate it more then anything I swear I Will NOT go anywhere but HERE ! These people are amazing !!!!!!! They Helped me more than they had to and I appriciate it more then anything !!! Im not going to go into details But This Dealer Ship is #1 in my eyes and deserves all the respect and awards there is !!!!! Very amazing People , through my Situation sitting On my side sitting there was worth it !! I made friends And felt like family in there ! Allen Turner your Employees are More then perfect ! Inlove with my Nissan Versa and ive only had it 3 hours ! Randy , Brandon and David YOU GUYS ARE MY HEROS !! These employees arent stuck up or think they are better than anybody ! They seen me stressing and Strugglin with some stuff and they went WAAAAAAAYYYYY out their way to help as a TEAM !! Allen Turner Chevy Is amazing I cant say it enough really ! I look forward to seeing their faces ALL THE TIME. I was so happy and excitex I started crying , Being pregnant and Not rich by any means these amazing peopoe deserve the WORLD ! I even had help by an employee who had no idea what was going on but He did what he could too. I didnt have anybody else but im pretty sure every single Person is just as perfect as these 4 I had today More

Quick, thorough, and glitch free! Drove from another dealership after failed negotiations and got a MUCH better deal here! Very happy with my vehicle and the deal. Thanks for staying l Drove from another dealership after failed negotiations and got a MUCH better deal here! Very happy with my vehicle and the deal. Thanks for staying late to get me in my new vehicle! More

Always thoughtful Megan was really helpful and friendly and made sure that everything was covered and she made sure I knew what my car needed and what could wait til ne Megan was really helpful and friendly and made sure that everything was covered and she made sure I knew what my car needed and what could wait til next service. I really appreciate their hard work. More

Great Used Car Buying Experience David did a great job assisting my mother-in-law with her car needs. He was patient, thorough and respectful. David seems to have a gift for dealing David did a great job assisting my mother-in-law with her car needs. He was patient, thorough and respectful. David seems to have a gift for dealing with more mature customers. More

Love the online appointment system! Great Service! I scheduled my appointment online and waited at the dealership while they changed my oil and rotated my tires. The lady at the reception was very frie I scheduled my appointment online and waited at the dealership while they changed my oil and rotated my tires. The lady at the reception was very friendly and had me taken care of in no time. More

Purchacing a new car Buying a new car has never been so easy. Steve Strunk, our sales consultant, remained with us through the entire process and answered all of our quest Buying a new car has never been so easy. Steve Strunk, our sales consultant, remained with us through the entire process and answered all of our questions. He helped us receive a great deal for our new Chevrolet, could not have ask to be treated any better. Everyone at the dealership was very nice and happy to help and way they could. More