Allen Turner Hyundai

For the Customer If you have any plans to purchase a Hyundai, a trip to Pensacola’s Allen Turner Hyundai is worth it!! Throughout the whole process, my salesman Dav If you have any plans to purchase a Hyundai, a trip to Pensacola’s Allen Turner Hyundai is worth it!! Throughout the whole process, my salesman David was amazingly kind and helpful. He genuinely wants his customers to have a great experience, and worked quickly with me to find a white 2019 Veloster. Any business needs to make a profit, but the people at Allen Turner work extra hard to find the BEST discounts, rebates, coupons, and warranties for you. It’s amazing!! Oh, and they’ve got this fancy Keurig machine in the waiting room where anyone is welcome to make a cup of coffee. They’ve got other drinks and sometimes donuts, too. You can tell they try to do their best to make sure each customer leaves happy and taken care of. I certainly felt that way!! More

Buying experience Jason was very courteous and polite in addition to being quite knowledgeable about the product he was demonstrating to me. Charla was also very effi Jason was very courteous and polite in addition to being quite knowledgeable about the product he was demonstrating to me. Charla was also very efficient and a pleasure to do business with. All in all it was a very pleasant buying experience to the extent that they made spending that much money almost painless. More

Happy customer Mona and Shaheed worked really hard to get me a good deal and fit in my time schedule. Mona setup up everything on the car for me. Mona even called Mona and Shaheed worked really hard to get me a good deal and fit in my time schedule. Mona setup up everything on the car for me. Mona even called me to check on me because she knew I was going to be traveling on a 13 hour drive. Mona is a sweet person. Finance person I dealt with was very nice a imformative I just can't remember his name. More

excellant to work with Roch Mechrek was excellent to deal with. He was every polite and helpful. If he didn't know the answer to a question I ask, he would find out quickly. Roch Mechrek was excellent to deal with. He was every polite and helpful. If he didn't know the answer to a question I ask, he would find out quickly. More

Worst car buying experience ever! They sold me a "new" car but when I got it home, I realized it had 940 miles on it. I checked my paperwork and it listed the car's mileage as 3 miles. They sold me a "new" car but when I got it home, I realized it had 940 miles on it. I checked my paperwork and it listed the car's mileage as 3 miles. I called and asked to exchange the NOT new car with an actual new car. They tried to talk me out of it, but I insisted and got a car with 11 miles. They didn't apologize or anything and made me feel like I was being unreasonable, even though they were the ones who messed up. I ended up spending HOURS over several days getting things straightened out, with numerous trips to the dealership. Extremely inconvenient. Also, the guy at the end (Kevin Genest) who sells all of the extra insurances and add-ons was a total jerk. He was very condescending and full of himself. Not customer service focused. He promptly threw the salesmen under the bus regarding the first car's mileage not being documented properly. I mostly blame him for our bad experience. They also said car window tinting would be included. At the window tinting place they work with, I tried to ask about the different tinting options and was dismissed by the man in their office, who rudely said that they were "working my car in" (I guess I didn't have a real appointment?) and then he said they would do a standard tinting, which was basically NOTHING. I had to take my car elsewhere and have the windows tinted and pay for it again. The whole experience has tarnished my liking my new car, which I should love. The car is a reminder of my aggravation with the dealership. More

Beyond Excellent! Tyrone was the first person to greet me when I arrived at Allen Turner Hyundai. Very professional and very nice! I definitely recommend him for young Tyrone was the first person to greet me when I arrived at Allen Turner Hyundai. Very professional and very nice! I definitely recommend him for young and first time buyers, because he can relate to you and because of that, it makes the buying experience more personal! Mike was very helpful, he told me when I met him that they were going to get me into a car I wanted and they did! He even offered to go the extra mile and schedule a meeting to sign over the trade-in vehicle! Ms. Charla as well was beyond excellent, as expected from Allen Turner Hyundai! They have all been very nice and very helpful! More

Awesome customer service! Allen Turner Hyundai did not give up on helping me find the right car for me. Mona Selim was the consultant that been working with me and she was pati Allen Turner Hyundai did not give up on helping me find the right car for me. Mona Selim was the consultant that been working with me and she was patient with me, helped me find a car that fits my needs in my price range. She was amazing and i will recommend anyone to work with her. More

Troy Cox, our sales consultant, was top notch I can't say enough positives about Troy Cox. He is very professional, kind, honest, and listened well to our needs and concerns. Every questions was a I can't say enough positives about Troy Cox. He is very professional, kind, honest, and listened well to our needs and concerns. Every questions was answered in a respectful manner. His knowledge of the car was superb. He was not pushy at all, which is a good asset. It's a balance of not being to pushy and also showing interest in the customers needs. We had gone to four dealerships looking for a car yesterday. A funny thing happened at the Nissan Dealership, where we met Gary Palmer (sales person). We test drove one of their crossover cars and kind of liked it. Gary suggested I might like the Hyundai Kona, which we had not known about. It was his suggestion that brought us to your dealership. Amazing and very cool that he did that. So thank you Troy for your grace and service to us. I'm excited about my new car! More

Making the buying a new car a real pleqsure As a 78 yr old, my experience at this dealer was the best out of all my experiences of buying a car. They made me feel like family and I now have new As a 78 yr old, my experience at this dealer was the best out of all my experiences of buying a car. They made me feel like family and I now have new friends at Hyundai. I felt at home with all the people that I met, including other customers that were conducting business and were owners of the new Hyundai. More

Love my Hyundai Just bought my 4th Hyundai from Allen Turner and the second one from Troy Cox. I highly recommend visiting them for your next vehicle purchase. Just bought my 4th Hyundai from Allen Turner and the second one from Troy Cox. I highly recommend visiting them for your next vehicle purchase. More