
Allen Turner Hyundai
Pensacola, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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So much fun in the car buying process. Andrew thank you so much your knowledge and kindness having you be our sales person made the whole experience just fantastic!!! I've never had such Andrew thank you so much your knowledge and kindness having you be our sales person made the whole experience just fantastic!!! I've never had such a fun time buying a vehicle(: More
Best car Buying experience EVER! From the moment we walked in to the moment we drove off they made it all about US! Professional, Honest, Fair and Friendly! Best ever! From the moment we walked in to the moment we drove off they made it all about US! Professional, Honest, Fair and Friendly! Best ever! More
Incredible assistance from search to sales to closing. Joshua did an awesome job of helping me buy an automobile, not selling me one. I drove away extremely satisfied and awakened the next morning even mor Joshua did an awesome job of helping me buy an automobile, not selling me one. I drove away extremely satisfied and awakened the next morning even more satisfied. More
We knew what we wanted and got what we wanted !! My daughter came in knowing exactly which car she wanted all the way to the stock number. Mona was fabulous ! She got the car pulled right up My daughter came in knowing exactly which car she wanted all the way to the stock number. Mona was fabulous ! She got the car pulled right up for us and we were off ! Simple and easy process out the door no surprises. My daughter is the proud owner of a Silver 2018 Hyundai Sonata. Thank you for the opportunity to purchase without playing games that would waste our time. More
Amazing Customer Service I could not be more impressed with my experience at Allen Turner Hyundai. I presented with an impossible request, expecting to be summarily dismissed I could not be more impressed with my experience at Allen Turner Hyundai. I presented with an impossible request, expecting to be summarily dismissed and, instead, Mona Selim turned the impossible into possible. She treated me with kindness, understanding, and respect, and in a very timely, professional and incredibly efficient and caring manner she had me in my new Accent driving off the lot! I also received the same level of service from Kevin Genest in Finance, who thoroughly explained the usually very daunting process of signing for the car. He had very helpful suggestions and explanations that I really appreciated. Mona stayed connected with me through the whole process, making sure I was being well taken care of. I have never, in 30+ years of purchasing cars, had a more pleasant experience thanks to Mona; I certainly hope she is appreciated commensurate with her outstanding qualities. Thank you Mona, Kevin, and Allen Turner Hyundai for a MOST pleasant and rewarding experience. More
Long, but very friendly experience. Exceptionally nice personnel. Process took longer than I hoped due to only having one finance person available the day we were there. Overall, a goo Exceptionally nice personnel. Process took longer than I hoped due to only having one finance person available the day we were there. Overall, a good experience and felt I got a fair deal on a 2015 Elantra. More
Certified Sonata Was Not Inspected I purchased a certified 2014 Sonata from Allen Turner, which they informed me was an 800-900 value which added to the price of the car. In doing so, I purchased a certified 2014 Sonata from Allen Turner, which they informed me was an 800-900 value which added to the price of the car. In doing so, it came with the expectation that it had passed a 150 point inspection. The following are items which I was able to identify from that 150 point inspection which were not done when I purchased the car: 1. Rear brake light went out intermittently. 2. Rear door speaker was non-functional 3. Windshield Wiper Blades were detached and non-functional 4. Owner's Manual was not present. 5. Second smart key was not present. 6. Clock was not set to the proper time. When I took it in to have the wiper blades, speaker and light fixed, they reported that 7. The Alignment was not true They did work to rectify these issues (outside the clock, I did that myself), and while it did require that my vehicle be at the dealership for a total of 8 days, they were completed. After 2 months, it was time to get the oil changed, so I took it into the dealership. Upon completing the work they informed me that I needed new brakes and tires. Hyundai states that the tires for a certified vehicle must be a minimum of 5/32nds upon sale and the brake pads must have more than 50% life. The tires were measured at 5/32nds, the minimum, and I was anticipating that purchase. However, the brakes should not go from more than 50% remaining to needing replaced in under 90 days. So.... 8. The brakes were not properly inspected and replaced prior to sale. Of course, this leaves open the possibility that there are other items which a non-trained person couldn't identify which are not up to standard (for instance - how am I supposed to know or check if the emission system is fully functional? the transmission mounts are in good order?). I anticipate an extra high cost of ownership for this vehicle because they didn't properly prepare it for sale. So while I feel I received a fair price (except for the certification costs) and the employees have been very attentive and helpful at correcting the issues, at the end of the day the dealership still sold me a car that did not meet the standards for which they charged me extra to meet. More
Bought 2nd new vehicle from A.T.Hyundai This business is not pushy towards the buyers. They listen to your needs and wants and help you in a friendly manner. Every dept we dealt with was ver This business is not pushy towards the buyers. They listen to your needs and wants and help you in a friendly manner. Every dept we dealt with was very helpful. More
Great experience Andrew Lanier was the best salesman by far. Great knowledge of product and was very patient and kind. Definitely go to him for a car. Andrew Lanier was the best salesman by far. Great knowledge of product and was very patient and kind. Definitely go to him for a car. More
Got my car delivered to my DOOR!! My husband bought me my car from here and Robin Hoffpauir delivered it to my door!!! He was very professional and a joy to work with, he made everyth My husband bought me my car from here and Robin Hoffpauir delivered it to my door!!! He was very professional and a joy to work with, he made everything crystal clear and was knowledgable. Pricing was up front and i would suggest anyone to go to Robin at Allen Turner for their Hyundai! More