Alma Ford

Discharged battery. Called the dealership's service dept. at 9:30 and got a quick answer to why my new battery had gone dead. Service manager said he would have the neces Called the dealership's service dept. at 9:30 and got a quick answer to why my new battery had gone dead. Service manager said he would have the necessary part in by 1-1:30pm that day and I could drop my vehicle off for repair. More

Going to Mt. Pleasant next time. Waited a week to be looked at and we had a scheduled appointment. Terrible Service and the bill to clean a relay switch almost $500. 👎 Waited a week to be looked at and we had a scheduled appointment. Terrible Service and the bill to clean a relay switch almost $500. 👎 More

Ford Experience Everyone was very nice and knowledgeable. So far, I love my new Escape as it seems very much like my previous one which I loved. Everyone was very nice and knowledgeable. So far, I love my new Escape as it seems very much like my previous one which I loved. More

Excellent Service Glenn and Mike at service desk are pleasant to deal with. Sales staff are all friendly and pleasant to visit with while waiting for service to be perf Glenn and Mike at service desk are pleasant to deal with. Sales staff are all friendly and pleasant to visit with while waiting for service to be performed.Ask, but no pressure about new purchases. Felt quite comfortable during visit. More

Oil change & tire rotation. Glenn is a very easy guy to deal with and very pleasant to visit with, also Jim Britting ask me how we liked the 2017 Ford Escape he sold to my wife Glenn is a very easy guy to deal with and very pleasant to visit with, also Jim Britting ask me how we liked the 2017 Ford Escape he sold to my wife & I. Told him my wife really likes it. More

Awesome We have the best sales person Jim and best manager. We will definitely purchase another new vehicle in the future. Thank you Jim and management. We have the best sales person Jim and best manager. We will definitely purchase another new vehicle in the future. Thank you Jim and management. More

Outstanding! Couldn’t be happier with my experience. Jim in sales and the service department have gone beyond my expectations I look forward to doing addition Couldn’t be happier with my experience. Jim in sales and the service department have gone beyond my expectations I look forward to doing additional business with Alma Lincoln. More

Friendly staff, a little buyers remorse. My sales associate was very nice. The manager helped work with the price of the used vehicle I bought. I took a couple of things for granted though, My sales associate was very nice. The manager helped work with the price of the used vehicle I bought. I took a couple of things for granted though, as I was in a rush to replace a vehicle and in a time crunch. Small things to some but I believe in attention to small details. First the keyless entry did not work, but didn't realize it until it was well past initial purchase, they did agree to pay for half, for which I am grateful. The detailing of the vehicle was poor at pick up, the windshield wipers all needed to be replaced, and there was not a full tank of gas at pick up. Again, it may seem like minor details but they are all things I pay attention to in making my decision whether or not to return. I took for granted the vehicle would've been gone through and fully functioning, bad on me I guess. Mixed feelings on whether I would return or not. More

18000 mile Service Service department was excellent ! Also took time to explain Sway Control when not to use it . Also was helpful in helping me determine that I don’t n Service department was excellent ! Also took time to explain Sway Control when not to use it . Also was helpful in helping me determine that I don’t need tires. Because I have a weight distribution system I need to turn off this way control. Evidently the anti-sway control system on my truck if and Gage fight against my sway control system on my weight distribution hitch. Making for a harder tow With my travel trailer. Talk to Jim Britting about a future purchase or lease for my wife’s new vehicle. More

Awesome Lyndsie Davidson was my salesperson. Lyndsie made sure I knew and understood everything that was going on with the paperwork. She also went through th Lyndsie Davidson was my salesperson. Lyndsie made sure I knew and understood everything that was going on with the paperwork. She also went through the vehicle thoroughly with me and made sure everything was working properly. When I come in next fall to buy a brand new vehicle Lyndsie and Alma Ford are the only ones I will deal with. Everyone at Alma Ford that I talk to wer so nice. Thank you for making my experience very pleasant. More