Mike DeLong

Alma Ford responded

Thank you for your feedback and for the many years you’ve done business with this dealership. We’re sorry you felt overlooked during your recent visit. As the new owner, Mike is at the dealership every day and is extremely hands-on in all areas of the business. He makes a genuine effort to meet and talk with as many of our customers as possible, and we’re proud of how personally involved he is. Unfortunately, there are times when he may be in the middle of handling something and isn’t able to stop and introduce himself to every person he passes. We certainly hope one brief interaction—or lack thereof—doesn’t overshadow the level of care and commitment he and our entire team have for our customers. We truly appreciate your 20+ vehicle purchases over the years and hope we have the opportunity to personally say hello next time you’re in

Alma Ford responded

Thank you, Ranger! We take pride in being family ran, and being physically present here every day to make sure our customers get the service they deserve! We've got a great team. Let us know if we can be of any more help in the future.

Alma Ford responded

We’re happy to hear you felt respected and that our team took the time to understand and care for your needs. Your recommendation means so much to us and is one of the greatest compliments we can receive. Thank you for choosing Alma Ford—we truly appreciate your support!

Alma Ford responded

Thank you for the great review and for continuing to trust us with your truck! We’re glad our team got you taken care of quickly and had you back on the road. We truly appreciate your continued business—we’ll see you in 5,000 miles!

Alma Ford responded

Being described as helpful and truthful means a lot to our entire team. We really appreciate your great recommendation and your trust in Alma Ford. Thank you for choosing us, and we look forward to helping you again!

Alma Ford responded

Thank you for your continued loyalty! It means so much to us that you've chosen Alma Ford for several vehicle purchases over the years. We're thrilled to hear our sales team has consistently provided friendly, knowledgeable service and that you've always felt treated fairly. We truly appreciate your trust and look forward to helping you with all of your future vehicle needs. Enjoy your new Ford!

Alma Ford responded

Hearing that this was the best car-buying experience you've ever had truly means the world to us. We're so glad Landon, TJ, and the rest of our team were able to answer your questions, find the truck you wanted, and make the entire process smooth and enjoyable. Thank you for your trust, your kind words, and for choosing Alma Ford. We hope you love your new truck, and we look forward to serving you again in the future!

Alma Ford responded

We are very happy to hear you had such a great experience with our team. From answering your questions and sending videos to staying late to make sure everything was taken care of, we're glad we could make the process as easy and convenient as possible. We truly appreciate you choosing Alma Ford and hope you enjoy your new vehicle!

Alma Ford responded

We are happy that our team made upgrading your vehicle an easy and enjoyable experience. We’ll be sure to pass your thanks along to Mike! We truly appreciate you choosing Alma Ford and hope you’re loving your new ride!

Alma Ford responded

Thank you! Providing great prices is important to us, but making sure our customers leave feeling happy and confident in their purchase is what really matters. We’re proud to have a team that works together from start to finish to make that happen. Thank you for choosing Alma Ford and trusting us with your purchase—we truly appreciate your business!