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Alma Ford

Alma, MI

4.8
246 Reviews
UNDER NEW OWNERSHIP! We are under new ownership, and our owners are hands on and fully involved in the day-to-day operations of our business. We are the hardest working Ford dealership you will find. Located in Alma, Michigan and proud to serve all of the Central and Mid Michigan Area. Our first and foremost goal is to give you the best possible car buying experience, and always provide you with an honest, transparent, and fair deal. We will work hard for YOU - to get you the exact car, truck, or SUV that you want; and at the best terms to fit your life. We want to put the fun back into buying your new car - we believe that's the way it should be! Built on integrity. Driven by family.
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2051 W Monroe Rd

Alma, MI

48801

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Showing 246 reviews

June 03, 2026

Really good experience. Found a vehicle I liked and signed for it the next day More

by tatwonsey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin
Jun 03, 2026 -

Alma Ford responded

We are happy to hear this! Thank you for the nice review and we hope you love your new vehicle!

June 02, 2026

My truck was dirty , did not have a full tank of gas ,no new whispers, told me I needed an oil change when I started it but by the sticker I see it was done someone Just didn’t take the time to reset it. More

by 47northbound
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike DeLong
4.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liv Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Luchies
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2026 -

Alma Ford responded

Thank you for your honest feedback. While we're glad Liv and TJ were able to take good care of you and stay after hours to complete your purchase, we're disappointed to hear about the condition of your truck at delivery. The concerns you mentioned—including the cleanliness of the vehicle, fuel level, oil change reminder not being reset, and the open recall—are not the experience we strive to provide and is NOT typical of us (we do not strive for "dirty used car salesman stuff") and it is definitely not how we normally operate. We appreciate you bringing these issues to our attention. Feedback like yours helps us identify where we need to improve and hold ourselves to a higher standard. Thank you for giving us the opportunity to earn your business, and we hope to have the chance to provide you with the five-star experience you should have received from the start. Thank you again for your feedback and for choosing Alma Ford.

May 29, 2026

Custom service was amazing! They made sure i got exactly what I wanted! They went way above and beyond! More

by lindsay.shattuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike DeLong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

Alma Ford responded

We are so glad to hear this Lindsay! Thank you for the kind words. We hope to see you again!

May 28, 2026

The technician left the lights on by the rear view mirror and my battery died on a holiday weekend out of town. Not a good experience.(5=excellent 4=good 3=average 2=fair 1=poor) More

by SAPPHIRE0730
Recommend Dealer
No
Employees Worked With
Kaleb, but it wasn't his fault. The technician left the lights on by the rear view mirror and my battery died on a holiday weekend out of town. Not a good experience.
Jun 01, 2026 -

Alma Ford responded

Hi, I'm sorry about the experience you had with our service department. If you could please send your name and phone number to ericakaff@almaford.com we would like to dig in to the situation and have our service manager call you. Hope to hear from you.

May 28, 2026

Always get great service. DJ and crew always takes care of customers right . Excellent More

by STOMA4EVER
Recommend Dealer
Yes
Employees Worked With
Isabel Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isabel Upton
May 29, 2026 -

Alma Ford responded

So glad to hear that DJ and our service department always take great care of you. We strive for good work and happy customers! Thanks for sharing.

May 28, 2026

All the people were kind and helpful. The place was clean and neat. Waiting room was also clean More

by LEWIS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike DeLong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liv Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabel Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

Alma Ford responded

Thank you so much for the nice review! We appreciate you and look forward to helping you again!

May 27, 2026

Landon was great! Explained all the technical details and help set them up , definitely would recommend this great young man to get what you need More

by sharyn555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike DeLong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Kaffenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Luchies
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

Alma Ford responded

Thank you! We're thrilled to hear Landon provided such a great experience and took the time to explain everything and get it all set up for you. He's passionate about helping customers and works hard to make sure everyone feels comfortable and confident with their purchase. We truly appreciate your recommendation and your business. Enjoy your vehicle, and thank you for choosing Alma Ford!

May 18, 2026

We appreciated not having pushy salespeople trying to force a quick sale or try to sell us additional items we were not interested in. They provided honest answers for all our questions before we actuall More

by Vandeperre
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan Knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liv Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2026 -

Alma Ford responded

We are so glad to hear this! Thank you for the nice review. We appreciate you and hope you love your new vehicle!

May 18, 2026

The new family ownership reflected a quality and business based in integrity. They cared about the customer More

by lowelleaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabel Upton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2026 -

Alma Ford responded

Thank you so much for the kind words! We do care, and we are glad that you noticed :) Be sure to reach out if we can be of any help in the future!

May 17, 2026

Everyone from the owner, business office and sales treated me with respect and courtesy. Bought a cash used car. Treated like I brought a $100,000 car. More

by eadtek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike DeLong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Landon Luchies
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2026 -

Alma Ford responded

Thank you so much. We believe every customer deserves the same level of care and respect, no matter what they’re purchasing. We truly appreciate your business and are so glad you had a great experience with our team. Enjoy your vehicle!

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