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Alma Ford
Alma, MI
120 Reviews
A BETTER CAR BUYING EXPERIENCE!
We are the hardest working Ford and Lincoln dealership you will find. Located in Alma, Michigan and proud to serve all of the Central and Mid Michigan Area. Our first and foremost goal is to give you the best possible car buying experience, and always provide you with an honest, transparent, and fair deal. We will work hard for YOU - to get you the exact car, truck, or SUV that you want; and at the best terms to fit your life. We want to put the fun back into buying your new car - we believe that's the way it should be!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 120 reviews
July 03, 2020
They are a great group of people. James figure out what was wrong with my truck before I could take my daughter home. He had it fixed and waiting for me to come back and pick it up. Awesome was wrong with my truck before I could take my daughter home. He had it fixed and waiting for me to come back and pick it up. Awesome More
by jerry12guage
Verified CustomerEmployees Worked With
James Barnaba , Mike Ambuski
June 29, 2020
The people here were absolutely amazing! I worked with Lyndsie and she made this experience very stress free! She made sure I was taken care of, and it was overall a very enjoyable experience! Lyndsie and she made this experience very stress free! She made sure I was taken care of, and it was overall a very enjoyable experience! More
by ander1kk
Employees Worked With
Chad , Lyndsie Davidson, Ed Montgomery
June 16, 2020
Great Car Buying Experience The Dealership and staff were very professional and gave us a great car buying experience! Chad did a great job with finding the car we wanted! Very S The Dealership and staff were very professional and gave us a great car buying experience! Chad did a great job with finding the car we wanted! Very Satisfied! More
by tyler.reed0
Employees Worked With
Chad Avram, T.J. Hodges
June 16, 2020
Very happy with the salesman Michael DeLong. He was very helpful and knowledgeable about the car we purchased. We definitely will be going back to Alma Ford. We will definitely recommend to our family and f helpful and knowledgeable about the car we purchased. We definitely will be going back to Alma Ford. We will definitely recommend to our family and friends to go to Alma Ford. More
by leisakerickson
Employees Worked With
June 15, 2020
Communication was severely lacking and took too long I was told initially that the repairs would be done within a few days (Thurs to Tuesday). I had to call several times over the next two weeks to get s I was told initially that the repairs would be done within a few days (Thurs to Tuesday). I had to call several times over the next two weeks to get status updates on the work. I was told repeatedly that the vehicle would be ready later in the day and they would call once it was ready. They NEVER followed up. The service manager even stated that he would personally follow up on this and keep me updated. He never called back either. I understand that the repairs were difficult and ultimately could not be done; but dragging this out so long and never calling me or contacting me in any way with updates or changes was frustrating. Keep in mind, it's not like I hounded you guys with calls. I would call couple days asking for an update. I would end up getting either get a voicemail, or someone getting me information and telling me it would be ready later in the day. More
by Unhappy1
Employees Worked With
Several people. I dont remember their names.
June 04, 2020
Very friendly staff. Made sure we were happy with our purchase. Love the free oil changes for life deal!! And the lifetime powertrain warranty, very satisfied so far!! purchase. Love the free oil changes for life deal!! And the lifetime powertrain warranty, very satisfied so far!! More
by tbushre10
Employees Worked With
Other Employees :
T.J. Hodges, Jim Britting, Lyndsie Davidson, Ed Montgomery, Mike Ambuski
May 30, 2020
Ed wary I have been trying to get a car, mine was in the shop and the service manager, Mike in service was very kind and helped me figure out what was wrong w I have been trying to get a car, mine was in the shop and the service manager, Mike in service was very kind and helped me figure out what was wrong with my car. It's more than I want to fix and wanted to get a newer car, new to me... Working with Ed Montgomery. The man tells me one thing and then when the results come back it's something else entirely. Extremely dishonest man, he promised me that he would be able to get me into the car I wanted with no money down (and yes I have great credit) but then he comes back asking for money on the deal. There's this other gentleman I was talking to I think his name is TJ or something like that - nice guy! He sounds like a straight shooter and I can appreciate that. Be honest from the start and we're good, I can not abide by Ed's dishonesty and empty promises and I think the dealer should know. If the review was just on Ed it would be 1 or no stars but TJ and Mike make it 4 stars. More
by MariaM92
Employees Worked With
T.J. Hodges, Ed Montgomery, Mike Ambuski
May 23, 2020
Quick , honest and to the point ALWAYS FRIENDLY AND THE oil change is very reliable,Dave and the service people are very efficient.I always know if my car is in working order or if t ALWAYS FRIENDLY AND THE oil change is very reliable,Dave and the service people are very efficient.I always know if my car is in working order or if the car needs wokr. More
by mrallen
Employees Worked With
Jim Britting, Dave Blasko
May 22, 2020
New to me Truck I went in to Alma Ford just to look around. I hadn't purchased a new vehicle for my self since 1995 :) This was just before the Covid Lock down. Othe I went in to Alma Ford just to look around. I hadn't purchased a new vehicle for my self since 1995 :) This was just before the Covid Lock down. Other lots i had been on didn't have prices in the window, but this one did. I appreciate that because I don't always want to talk to some one when I am just looking or I want to make sure I am looking at something that is affordable to me. So I saw a couple of lease turn ins that were in my price range and had what wanted on them. I spoke to Lyndsie and took a test drive. She was pretty knowledgeable and quite personable. we discussed the truck I like and the rest is history. Thanks Lyndsie and Ed. Also I think TJ was the person that finished up the paper work for the loan. More
by mikeholcomb2000
Employees Worked With
Lyndsie Davidson, Ed Montgomery
