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Alma Ford

Alma, MI

4.8
119 Reviews
A BETTER CAR BUYING EXPERIENCE! We are the hardest working Ford and Lincoln dealership you will find. Located in Alma, Michigan and proud to serve all of the Central and Mid Michigan Area. Our first and foremost goal is to give you the best possible car buying experience, and always provide you with an honest, transparent, and fair deal. We will work hard for YOU - to get you the exact car, truck, or SUV that you want; and at the best terms to fit your life. We want to put the fun back into buying your new car - we believe that's the way it should be!
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2051 W Monroe Rd

Alma, MI

48801

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Showing 119 reviews

January 15, 2020

Great and easy to work with. Everyone was very friendly and helpful. They gave me a very fair price on my trade in and the new truck. Lyndsie was very accommodating and worked around my schedule to get t More

by mjfitzpa1
Recommend Dealer
Yes
Employees Worked With
Chad Avram, Lyndsie Davidson, Ed Montgomery
Jan 20, 2020 -

Alma Ford responded

Thank you for taking the time to rate our dealership! We are so glad we could help you with your trade in and we hope you enjoy your new truck! Please let us know if there's ever anything you need!

January 10, 2020

Good to work with Everyone was courteous and efficient. The loaner car was more than adequate, and the outcome of the service was as expected. I was kept well informe More

by bhenderson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Blasko, Mike Ambuski
Jan 20, 2020 -

Alma Ford responded

Thank you so much for the kind words! We are so glad you enjoyed your experience at Alma Ford!

January 02, 2020

Discharged battery. Called the dealership's service dept. at 9:30 and got a quick answer to why my new battery had gone dead. Service manager said he would have the neces More

by wardelld6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ambuski
Jan 03, 2020 -

Alma Ford responded

Thank you for taking the time to rate our dealership! We were more than happy to help you out in your time of need. Please let us know if there's ever anything else you need help with!

December 30, 2019

Going to Mt. Pleasant next time. Waited a week to be looked at and we had a scheduled appointment. Terrible Service and the bill to clean a relay switch almost $500. 👎 More

by bennettstock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Ambuski
Jan 03, 2020 -

Alma Ford responded

We are very sorry for the poor experience on your last visit . We certainly will use your input for training to grow our service team to provide a best in class service experience moving forward. We value you as a customer, is there anything we can do for you at this time?

December 20, 2019

Excellent Service Glenn and Mike at service desk are pleasant to deal with. Sales staff are all friendly and pleasant to visit with while waiting for service to be perf More

by jwtownsend55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Britting, Glenn Dittmar, Ed Montgomery, Mike Ambuski
Dec 27, 2019 -

Alma Ford responded

We really appreciate that you took the time to leave such a nice review. We are very lucky to have such gracious customers!

December 20, 2019

Ford Experience Everyone was very nice and knowledgeable. So far, I love my new Escape as it seems very much like my previous one which I loved. More

by lijohnso
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsie Davidson
Dec 27, 2019 -

Alma Ford responded

Thank you for the kind words. It's great to hear that you love your new Escape! Please don't hesitate to let us know if you need anything!

December 18, 2019

Oil change & tire rotation. Glenn is a very easy guy to deal with and very pleasant to visit with, also Jim Britting ask me how we liked the 2017 Ford Escape he sold to my wife More

by roaks30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Britting
Dec 27, 2019 -

Alma Ford responded

Thank you for your kind words. We are glad we could help you out. Please don't hesitate to let us know if you ever need anything!

November 27, 2019

Awesome We have the best sales person Jim and best manager. We will definitely purchase another new vehicle in the future. Thank you Jim and management. More

by rdgrewette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Sedgley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Holzgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Leutzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike DeLong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager don’t remember his name but he was exceptional , Bobby Johnson, Glenn Dittmar, Dave Blasko
Dec 03, 2019 -

Alma Ford responded

Thank you for your support!

November 22, 2019

Outstanding! Couldn’t be happier with my experience. Jim in sales and the service department have gone beyond my expectations I look forward to doing addition More

by llemmen460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Britting
Nov 26, 2019 -

Alma Ford responded

Thank you for giving us the opportunity to earn your business and for sharing your experience with everyone!

November 21, 2019

Friendly staff, a little buyers remorse. My sales associate was very nice. The manager helped work with the price of the used vehicle I bought. I took a couple of things for granted though, More

by tjbutler03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Dittmar, Lyndsie Davidson
Nov 21, 2019 -

Alma Ford responded

I am sorry to hear that you had less than an exceptional experience! I have reached out to our Sales Manager and team regarding some of the issues you experience during your purchase and delivery. We can not thank you enough for bringing this to our attention as it will help us ensure that this doesn't happen again. If there is anything we can do to ensure another opportunity to earn your business in the future please don't hesitate to reach out to us!

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