
Alma Ford
Alma, MI
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 119 reviews
Great and easy to work with. Everyone was very friendly and helpful. They gave me a very fair price on my trade in and the new truck. Lyndsie was very accommodating and worked around my schedule to get t and helpful. They gave me a very fair price on my trade in and the new truck. Lyndsie was very accommodating and worked around my schedule to get the paperwork done . I would highly recommend them. More
Good to work with Everyone was courteous and efficient. The loaner car was more than adequate, and the outcome of the service was as expected. I was kept well informe Everyone was courteous and efficient. The loaner car was more than adequate, and the outcome of the service was as expected. I was kept well informed during the process. More
Discharged battery. Called the dealership's service dept. at 9:30 and got a quick answer to why my new battery had gone dead. Service manager said he would have the neces Called the dealership's service dept. at 9:30 and got a quick answer to why my new battery had gone dead. Service manager said he would have the necessary part in by 1-1:30pm that day and I could drop my vehicle off for repair. More
Going to Mt. Pleasant next time. Waited a week to be looked at and we had a scheduled appointment. Terrible Service and the bill to clean a relay switch almost $500. 👎 Waited a week to be looked at and we had a scheduled appointment. Terrible Service and the bill to clean a relay switch almost $500. 👎 More
Excellent Service Glenn and Mike at service desk are pleasant to deal with. Sales staff are all friendly and pleasant to visit with while waiting for service to be perf Glenn and Mike at service desk are pleasant to deal with. Sales staff are all friendly and pleasant to visit with while waiting for service to be performed.Ask, but no pressure about new purchases. Felt quite comfortable during visit. More
Ford Experience Everyone was very nice and knowledgeable. So far, I love my new Escape as it seems very much like my previous one which I loved. Everyone was very nice and knowledgeable. So far, I love my new Escape as it seems very much like my previous one which I loved. More
Oil change & tire rotation. Glenn is a very easy guy to deal with and very pleasant to visit with, also Jim Britting ask me how we liked the 2017 Ford Escape he sold to my wife Glenn is a very easy guy to deal with and very pleasant to visit with, also Jim Britting ask me how we liked the 2017 Ford Escape he sold to my wife & I. Told him my wife really likes it. More
Awesome We have the best sales person Jim and best manager. We will definitely purchase another new vehicle in the future. Thank you Jim and management. We have the best sales person Jim and best manager. We will definitely purchase another new vehicle in the future. Thank you Jim and management. More
Outstanding! Couldn’t be happier with my experience. Jim in sales and the service department have gone beyond my expectations I look forward to doing addition Couldn’t be happier with my experience. Jim in sales and the service department have gone beyond my expectations I look forward to doing additional business with Alma Lincoln. More
Friendly staff, a little buyers remorse. My sales associate was very nice. The manager helped work with the price of the used vehicle I bought. I took a couple of things for granted though, My sales associate was very nice. The manager helped work with the price of the used vehicle I bought. I took a couple of things for granted though, as I was in a rush to replace a vehicle and in a time crunch. Small things to some but I believe in attention to small details. First the keyless entry did not work, but didn't realize it until it was well past initial purchase, they did agree to pay for half, for which I am grateful. The detailing of the vehicle was poor at pick up, the windshield wipers all needed to be replaced, and there was not a full tank of gas at pick up. Again, it may seem like minor details but they are all things I pay attention to in making my decision whether or not to return. I took for granted the vehicle would've been gone through and fully functioning, bad on me I guess. Mixed feelings on whether I would return or not. More